Jim Crosswell
Jim Crosswell at Taylor Ford of Manteno
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Jim Crosswell

General Manager

Taylor Ford of Manteno

222 South Locust Street
Manteno, IL 60950

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4.7
123 Reviews
4.7

123 Reviews

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123 Reviews of Jim Crosswell

December 21, 2024

Dealership Rating
Employee Rating

Service dept was very informative and easy to get along with. Ordered and installed 4 new tires, replaced front sensors and even cleaned my car inside and out. Very pleased with their work, especially Tu More

by Gail
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chipper Crosswell, Ashlyn Villarreal , Tucker

December 15, 2024

Dealership Rating
Employee Rating

I felt like Taylor Ford wanted my business Great buying experience Great vehicle Thanks Vince More

by VCAMARDA0
Trade-in Experience
Finance Experience
Recommend Dealer
Yes

December 03, 2024

Dealership Rating
Employee Rating

High pressure. Talk you into leasing instead of buying. Getting a different car, same type but not the one I picked out. 4 men standing over me pressuring me to dec More

by EAKLINSKI
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Jim Steele, Tim Boyce, Chipper Crosswell , Sales manager

Dec 07, 2024

Taylor Ford of Manteno responded

Thank you for sharing. We are sorry to hear that you are unhappy. Our intention was not to pressure you but to help you purchase a vehicle that was comfortable for your budget. We would be happy to help with different options. We will try and contact you for further conversations.

November 24, 2024

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Employee Rating

Great people excellent Attention to detail customer comes first approach- from 2.5 hours away- everything went smoothly. More

by CSTMR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

November 24, 2024

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Employee Rating

What a wonderful car buying experience. Would highly recommend. Always good when you are treated well and valued as a customer. More

by fcje4
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chipper Crosswell

November 21, 2024

Dealership Rating
Employee Rating

Pablo Nick and the finance department were very helpful. My son is very happy with his new truck More

by J iraci
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

October 31, 2024

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Jim Steele is my go to car guy. I have purchased 4 vehicles now, from him and I never once felt uncomfortable. He never uses any car salesman pitch as he always lets the vehicle sel More

by Gabrielleup10
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jim Steele, Chipper Crosswell

October 15, 2024

Dealership Rating
Employee Rating

Taylor Ford came out jump started my car. Tested and replaced battery. Then returned my car. Very easy process for me. More

by Gail
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

October 04, 2024

Dealership Rating
Employee Rating

Service was amazing ! ! Joel and Tucker are amazing !! Jim Steele and Tim Boyce are great More

by James
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

October 04, 2024

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Employee Rating

Best experience ever - this is my third car from the dealership for my family and it has been a great experience every single time. More

by WGABY
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
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