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Jim Crosswell
Jim Crosswell at Taylor Ford of Manteno

Jim Crosswell

General Manager

Taylor Ford of Manteno

222 South Locust Street
Manteno, IL 60950

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4.8
130 Reviews
4.8

130 Reviews

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130 Reviews of Jim Crosswell

July 04, 2025

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Employee Rating

Jim made this car deal so easy . I will be going back to Taylor Ford for my next vehicle. No pressure to buy and didn’t take hours . More

by LVHUNT244
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jim Steele, Nick Shaqra

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July 01, 2025

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Employee Rating

These guys go above and beyond every time! Can’t say enough! I can’t remember the last time I had to wait at the dealership. They will pick my car up and return it every time. More

by mantenodental
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joel & Tucker

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Jul 01, 2025

Taylor Ford of Manteno responded

Thank you for your kind words and for choosing Taylor Ford of Manteno in Manteno, Illinois. We are thrilled to hear that our team consistently goes above and beyond to make your experience convenient and hassle-free. Providing vehicle pickup and return service is just one way we strive to take the stress out of maintenance for our valued customers. We look forward to serving you again soon!

May 31, 2025

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I have been a longtime customer over 15 years. My latest new vehicle purchase was painless ,guick out the door as usual. Jim Steele is the best,can’t say enough about him. Also thanks to Tim both More

by ROJ0891
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Jim Steele, Tim Boyce

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Jun 02, 2025

Taylor Ford of Manteno responded

Thank you for the incredible review and for being a loyal customer of Taylor Ford of Manteno in Manteno Illinois for over 15 years. We are thrilled to hear that your most recent new vehicle purchase was quick and painless. Jim Steele and Tim truly appreciate the kind words, and we are lucky to have them on our team. We will also be sure to pass along your compliments to Joel, Tucker, Mike, and the entire service department. Your continued support means the world to us, and we look forward to serving you for many more years to come.

April 16, 2025

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Employee Rating

Taylor Ford is honest and reliable. I drive 45mins just to use them for service and sales. I am a customer for life. More

by Maddock320
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 17, 2025

Taylor Ford of Manteno responded

Thank you for the wonderful review! We truly appreciate your loyalty and the fact that you drive 45 minutes to visit us at Taylor Ford of Manteno means the world to our team. Your trust in both our service and sales departments is what we strive for every day. We look forward to continuing to provide you with honest and reliable care for years to come!

April 11, 2025

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Employee Rating

Genuinely enjoyed the service provided, and the process of purchasing my vehicle was quick and easy! More

by luis moore
Recommend Dealer
Yes
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Apr 14, 2025

Taylor Ford of Manteno responded

Thank you for the great feedback! We're happy to hear you genuinely enjoyed the service and that your vehicle purchase at Taylor Ford of Manteno was quick and easy. We appreciate your business and hope you love your new ride!

April 08, 2025

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Employee Rating

very professional they take the time to explain what the problem is and how they fixed it . great service department More

by KMWATERS717
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jim Steele, Pablo Flores, Anthony Melia

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Apr 09, 2025

Taylor Ford of Manteno responded

Thank you for the kind words! We’re glad to hear that our service team at Taylor Ford of Manteno took the time to explain everything clearly and professionally. Providing great service and keeping our customers informed is always a top priority. We appreciate your support and look forward to assisting you again!

January 18, 2025

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Employee Rating

You are the very best in the whole world love you love you love you ❤️❤️❤️❤️❤️❤️❤️♥️ More

by Bobbyrud1964
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jim Steele, Tim Boyce, Chipper Crosswell, Ashlyn Villarreal, Pablo Flores, Nick Shaqra , Bahaa Khalaf, Stephen Wilson Jr.

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December 21, 2024

Dealership Rating
Employee Rating

Service dept was very informative and easy to get along with. Ordered and installed 4 new tires, replaced front sensors and even cleaned my car inside and out. Very pleased with their work, especially Tu More

by Gail
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chipper Crosswell, Ashlyn Villarreal , Tucker

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December 15, 2024

Dealership Rating
Employee Rating

I felt like Taylor Ford wanted my business Great buying experience Great vehicle Thanks Vince More

by VCAMARDA0
Trade-in Experience
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jim Steele, Chipper Crosswell, Nick Shaqra

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December 03, 2024

Dealership Rating
Employee Rating

High pressure. Talk you into leasing instead of buying. Getting a different car, same type but not the one I picked out. 4 men standing over me pressuring me to dec More

by EAKLINSKI
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Jim Steele, Tim Boyce, Chipper Crosswell , Sales manager

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Dec 07, 2024

Taylor Ford of Manteno responded

Thank you for sharing. We are sorry to hear that you are unhappy. Our intention was not to pressure you but to help you purchase a vehicle that was comfortable for your budget. We would be happy to help with different options. We will try and contact you for further conversations.

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