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Jim Crosswell
Jim Crosswell at Taylor Ford of Manteno
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Jim Crosswell

General Manager

Taylor Ford of Manteno

222 South Locust Street
Manteno, IL 60950

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4.7
127 Reviews
4.7

127 Reviews

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127 Reviews of Jim Crosswell

April 16, 2025

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Employee Rating

Taylor Ford is honest and reliable. I drive 45mins just to use them for service and sales. I am a customer for life. More

by Maddock320
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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April 11, 2025

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Genuinely enjoyed the service provided, and the process of purchasing my vehicle was quick and easy! More

by luis moore
Recommend Dealer
Yes
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Apr 14, 2025

Taylor Ford of Manteno responded

Thank you for the great feedback! We're happy to hear you genuinely enjoyed the service and that your vehicle purchase at Taylor Ford of Manteno was quick and easy. We appreciate your business and hope you love your new ride!

April 08, 2025

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Employee Rating

very professional they take the time to explain what the problem is and how they fixed it . great service department More

by KMWATERS717
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jim Steele, Pablo Flores, Anthony Melia

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Apr 09, 2025

Taylor Ford of Manteno responded

Thank you for the kind words! We’re glad to hear that our service team at Taylor Ford of Manteno took the time to explain everything clearly and professionally. Providing great service and keeping our customers informed is always a top priority. We appreciate your support and look forward to assisting you again!

January 18, 2025

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Employee Rating

You are the very best in the whole world love you love you love you ❤️❤️❤️❤️❤️❤️❤️♥️ More

by Bobbyrud1964
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jim Steele, Tim Boyce, Chipper Crosswell, Ashlyn Villarreal, Pablo Flores, Nick Shaqra , Bahaa Khalaf, Stephen Wilson Jr.

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December 21, 2024

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Employee Rating

Service dept was very informative and easy to get along with. Ordered and installed 4 new tires, replaced front sensors and even cleaned my car inside and out. Very pleased with their work, especially Tu More

by Gail
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chipper Crosswell, Ashlyn Villarreal , Tucker

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December 15, 2024

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Employee Rating

I felt like Taylor Ford wanted my business Great buying experience Great vehicle Thanks Vince More

by VCAMARDA0
Trade-in Experience
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jim Steele, Chipper Crosswell, Nick Shaqra

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December 03, 2024

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Employee Rating

High pressure. Talk you into leasing instead of buying. Getting a different car, same type but not the one I picked out. 4 men standing over me pressuring me to dec More

by EAKLINSKI
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Jim Steele, Tim Boyce, Chipper Crosswell , Sales manager

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Dec 07, 2024

Taylor Ford of Manteno responded

Thank you for sharing. We are sorry to hear that you are unhappy. Our intention was not to pressure you but to help you purchase a vehicle that was comfortable for your budget. We would be happy to help with different options. We will try and contact you for further conversations.

November 24, 2024

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Employee Rating

What a wonderful car buying experience. Would highly recommend. Always good when you are treated well and valued as a customer. More

by fcje4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chipper Crosswell

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November 24, 2024

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Employee Rating

Great people excellent Attention to detail customer comes first approach- from 2.5 hours away- everything went smoothly. More

by CSTMR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jim Steele, Tim Boyce, Chipper Crosswell, Ashlyn Villarreal, Pablo Flores, Nick Shaqra , Bahaa Khalaf

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November 21, 2024

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Employee Rating

Pablo Nick and the finance department were very helpful. My son is very happy with his new truck More

by J iraci
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chipper Crosswell, Pablo Flores, Nick Shaqra

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