Jim Crosswell
Jim Crosswell at Taylor Ford of Manteno

Jim Crosswell

General Manager

Taylor Ford of Manteno

222 South Locust Street
Manteno, IL 60950

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4.7
136 Reviews
4.7

136 Reviews

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136 Reviews of Jim Crosswell

September 20, 2025

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Employee Rating

The staff is very driven to get you the deal you are looking for and find great financing options More

by Explosive Kustomz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 22, 2025

Taylor Ford of Manteno responded

Thank you for sharing your experience with Taylor Ford of Manteno. We are glad to hear that our team was able to help you find the deal you were looking for and assist with financing options. At Taylor Ford of Manteno in Manteno Illinois, we strive to make the car buying process smooth and stress free for every customer. We appreciate your feedback and look forward to serving you again in the future.

September 18, 2025

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Employee Rating

My father and I are looking to get trucks for our farm. I went to go check out some of Taylor’s F250s and 350s. I was greeted on a lot by Anthony who very knowledgeable about the different trims, towing ca More

by Easton Kukuck
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Anthony Sanfratello

Sep 19, 2025

Taylor Ford of Manteno responded

Thank you for sharing your experience with us. We are so glad to hear that Anthony was able to provide you with helpful information on the Ford F250 and F350 trucks here at Taylor Ford of Manteno. Our team takes pride in making sure customers have the knowledge they need to choose the right vehicle for their needs, especially for hardworking farms like yours. We appreciate your kind words and look forward to helping you and your father find the perfect trucks. Thank you again for visiting Taylor Ford of Manteno in Manteno Illinois.

August 30, 2025

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Fantastic experience all around. Would definitely go back in the future.. would recommend to anyone! More

by Jason R.
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Trade-in Experience
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Recommend Dealer
Yes
Sep 02, 2025

Taylor Ford of Manteno responded

Thank you for sharing your experience with us! We are so glad to hear that you had a fantastic time at Taylor Ford of Manteno. Our team works hard to provide every customer with a smooth and enjoyable car buying process, and it means a lot to know you would recommend us to others. We look forward to welcoming you back to Taylor Ford of Manteno in the future!

August 27, 2025

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Waited over hour for simple repair. Not done. Not coming back. After 10 years’ loyalty, my car won’t be back here. Goodbye! More

by pbrumuitt
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Workmanship
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Recommend Dealer
No
Aug 28, 2025

Taylor Ford of Manteno responded

Thank you for sharing your feedback with us. We are truly sorry to hear about your recent experience at Taylor Ford of Manteno. We value the loyalty you have given us over the past 10 years and regret that we let you down during your last visit. Could you please provide us with your best contact information, or reach out to us directly at (815) 468-6566 so that our management team can connect with you? We appreciate your time and the chance to improve.

August 14, 2025

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Great service and sales. Always tentative to the customers needs. Easy in and out when service is needed. More

by gregpanozzo
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Recommend Dealer
Yes
Aug 15, 2025

Taylor Ford of Manteno responded

Thank you for sharing your experience with us. We are happy to hear that you enjoyed the great service and sales at Taylor Ford of Manteno. Our team always works hard to be attentive to our customers’ needs and to make visits quick and easy when service is needed. We truly appreciate your support and look forward to serving you again in the future.

August 09, 2025

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Service department was fast , and very helpful I will recommend to friends and family Overall a great experience More

by bigtaunch
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Caitlyn Osterman, Anthony Melia

Aug 11, 2025

Taylor Ford of Manteno responded

Thank you for sharing your positive experience with us. We are happy to hear that our service department at Taylor Ford of Manteno was fast and helpful. Your recommendation to friends and family means a great deal to our team, and we truly appreciate your support. We look forward to continuing to provide you with great service in the future.

July 04, 2025

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Jim made this car deal so easy . I will be going back to Taylor Ford for my next vehicle. No pressure to buy and didn’t take hours . More

by LVHUNT244
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jim Steele, Nick Shaqra

Jul 07, 2025

Taylor Ford of Manteno responded

Thank you for the great review! We’re thrilled to hear that Jim made your car-buying experience quick and stress-free. At Taylor Ford of Manteno, we pride ourselves on providing a no-pressure environment and efficient service for every customer. We truly appreciate your support and look forward to helping you again when you're ready for your next vehicle!

July 01, 2025

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These guys go above and beyond every time! Can’t say enough! I can’t remember the last time I had to wait at the dealership. They will pick my car up and return it every time. More

by mantenodental
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Recommend Dealer
Yes

Other Employees Tagged: Joel & Tucker

Jul 01, 2025

Taylor Ford of Manteno responded

Thank you for your kind words and for choosing Taylor Ford of Manteno in Manteno, Illinois. We are thrilled to hear that our team consistently goes above and beyond to make your experience convenient and hassle-free. Providing vehicle pickup and return service is just one way we strive to take the stress out of maintenance for our valued customers. We look forward to serving you again soon!

May 31, 2025

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I have been a longtime customer over 15 years. My latest new vehicle purchase was painless ,guick out the door as usual. Jim Steele is the best,can’t say enough about him. Also thanks to Tim both More

by ROJ0891
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Jim Steele, Tim Boyce

Jun 02, 2025

Taylor Ford of Manteno responded

Thank you for the incredible review and for being a loyal customer of Taylor Ford of Manteno in Manteno Illinois for over 15 years. We are thrilled to hear that your most recent new vehicle purchase was quick and painless. Jim Steele and Tim truly appreciate the kind words, and we are lucky to have them on our team. We will also be sure to pass along your compliments to Joel, Tucker, Mike, and the entire service department. Your continued support means the world to us, and we look forward to serving you for many more years to come.

April 16, 2025

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Taylor Ford is honest and reliable. I drive 45mins just to use them for service and sales. I am a customer for life. More

by Maddock320
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 17, 2025

Taylor Ford of Manteno responded

Thank you for the wonderful review! We truly appreciate your loyalty and the fact that you drive 45 minutes to visit us at Taylor Ford of Manteno means the world to our team. Your trust in both our service and sales departments is what we strive for every day. We look forward to continuing to provide you with honest and reliable care for years to come!

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