Jim Berlin is a family man who treats his customers the way he would like his family treated when bringing their cars in for service. Getting to the cause of a problem is the best way to resolve the issue and leads to the possibility of a warrantied service item. Either way, finding the “why” of a service problem leads to the proper actions being taken and a satisfied customer. Jim is a “car guy” and has been in the car business almost as long as he has been married, 35 and 36 years respectively. With 3 girls of his own and 3 grandchildren, it is easy to see why some of Jim’s hobbies involve flowers, plants and home repair. He balances it all with cruising, because Jim’s a cool grandfather. Between the Florida Gators and Tampa Bay Buccaneers, Jim has staked out his sporting interests and enjoys a business career where he wins the respect of employees and customers alike.
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Write a Review573 Reviews of Jim Berlin
March 28, 2026
Very happy with the communication with Kylie in the service department. He keeps me in the loop on what is going on with my vehicle. service department. He keeps me in the loop on what is going on with my vehicle. More
Other Employees Tagged: Kiley Anderson, Zack Beserock
March 25, 2026
Did a great job on my 2020 GMC Canyon replacing the steering controller and front end alignment. Part replaced was the cause of front end noise that I thought was a wheel bearing. Thanks for a great steering controller and front end alignment. Part replaced was the cause of front end noise that I thought was a wheel bearing. Thanks for a great job to whoever was the mechanic! They also drove me home and picked me up since they needed truck for 2 days, very nice guy. Jim Berlin kept me up to date and was very professional and courteous. Being from out of town was a little worried about going to a new dealer, but will definitely return for any repairs needed in the future. Thanks Guys!!! More
March 08, 2026
Very quick service, very expensive repair preventing a nightmare on the road, justified the cost. nightmare on the road, justified the cost. More
Other Employees Tagged: Kiley Anderson, Zack Beserock
December 27, 2025
I have always been satisfied with my service work at this location. The service representatives always explain the work to be performed and answer any questions that I have had I will continue to have my s location. The service representatives always explain the work to be performed and answer any questions that I have had I will continue to have my service work done at this location More
Other Employees Tagged: Kiley Anderson
December 05, 2025
Had a 7. 30am appointment, didn’t get service until 2.00pm, and nothing was done to the vehicle. Sat and watched many people come in after me leave before me. 30am appointment, didn’t get service until 2.00pm, and nothing was done to the vehicle. Sat and watched many people come in after me leave before me. More
Other Employees Tagged: Kiley Anderson, Zack Beserock
November 22, 2025
I have taken several of our vehicles to Phillips and they have always provided friendly and professional service. have always provided friendly and professional service. More
Other Employees Tagged: Scott Hall
November 22, 2025
Explained what my car needed and about how long it would take. So I went to look at the new cars and the sales person showed me several cars. He was very informative and patient. I will return take. So I went to look at the new cars and the sales person showed me several cars. He was very informative and patient. I will return More
Other Employees Tagged: Mark Bonner

