Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Jillian Stanford
Jillian Stanford at Sutton Ford
Refer Me

Jillian Stanford

Service Advisor

Sutton Ford

21315 Central Avenue
Matteson, IL 60443

Contact Me
4.8
1,096 Reviews

Dealership Experience

17 yrs, 8 mos

Industry Experience

17 yrs, 8 mos

4.8

1,096 Reviews

Write a Review

1096 Reviews of Jillian Stanford

February 02, 2025

Dealership Rating
Employee Rating

Such great service & kind employees. I was guided on what vehicle would best suit me! More

by sydvasquez1057
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lester Parker, Jamie Vasquez, Karen Ford, Melissa LeBran

Report | Print
Feb 03, 2025

Sutton Ford responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

January 10, 2025

Dealership Rating
Employee Rating

I’ve been purchasing my vehicles from Sutton Ford since the 90s. Always a pleasure working with this dealership. More

by vvillarreal78
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Greg Logan, Theo Davis

Report | Print
Jan 10, 2025

Sutton Ford responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

November 14, 2024

Dealership Rating
Employee Rating

Hello all I have my SUV back and I could not be more pleased 😄.... Thanks Jillian for going the extra mile !! More

by shimorgan8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Nov 18, 2024

Sutton Ford responded

It's great to hear that Jillian was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Sutton Ford!

November 08, 2024

Dealership Rating
Employee Rating

Jillian used my extended warranty to fix my wheel bearings (that she noticed not me) , she put in a case to have my back up camera fixed ( case approved saved me $600), fixed 3/4 tire sensors, explai More

by shimorgan8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Nov 11, 2024

Sutton Ford responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

October 31, 2024

Dealership Rating
Employee Rating

The experience was great I left very satisfied! They gave me a great deal on my car ! More

by aaliyahwade3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lynetta Futrell, Richard Ashmon

Report | Print
Nov 01, 2024

Sutton Ford responded

Here at Sutton Ford, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

April 06, 2024

Dealership Rating
Employee Rating

Top notch customer service. My service needs are addressed in a prompt and professional matter. More

by DJ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nate Sutton, Lester Parker, Jamie Vasquez, Karen Ford, Eric Maymon , Brittani Ashley Culpepper, Eric Eric, Mike Semik, Anthony Sporando

Report | Print
Apr 08, 2024

Sutton Ford responded

DJ, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

March 22, 2024

Dealership Rating
Employee Rating

I all ways enjoy at sutton ford this is my fourth car purchase sutton that why I keep coming back More

by carlcook10
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nate Sutton, Jamie Vasquez, Melissa LeBran , Eric Eric, Cree Lyons, Randy Mohrbach, Mike Semik

Report | Print
Mar 24, 2024

Sutton Ford responded

We appreciate your business and this review, Carl, and would like to know more about your visit and where you feel we can improve to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon.

December 25, 2023

Dealership Rating
Employee Rating

Sutton Ford is like a second family to me. My husband has bought 2 vehicles from Sutton and today it was my turn!!! Salesperson Ellie Lane went above and beyond to put me in the perfect vehicle More

by 1biggirl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ellie Lane, salesperson

Report | Print
Dec 27, 2023

Sutton Ford responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Sutton Ford!

November 17, 2023

Dealership Rating
Employee Rating

Professional and courteous to work with. I've been a customer since their conception. Would recommend them for service and a new purchase. More

by PPIERREAUGUSTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Nov 19, 2023

Sutton Ford responded

Thank you for choosing Sutton Ford. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

November 16, 2023

Dealership Rating
Employee Rating

Close to home and excellent service crew throughout your establishment! When you want the best, you better call Sutton Ford in Matteson More

by larryr212
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes

Other Employees Tagged: Jamie Vasquez

Report | Print
Nov 16, 2023

Sutton Ford responded

Larry, Thanks for sharing your thoughts about your experience with Sutton Ford. We appreciate your business and hope to see you again soon!

1
2
...
110

Dealership Inventory (232 Vehicles)

new 2025 Ford Bronco Sport car, priced at $29,805
2025 Ford Bronco Sport
new
Velocity Blue Metallic exterior
Automatic
Four-wheel Drive
$29,805
View Details
new 2025 Ford Escape car, priced at $32,000
2025 Ford Escape
new
N/A exterior
Automatic
All-wheel Drive
$32,000
View Details
new 2025 Ford Bronco Sport car, priced at $29,510
2025 Ford Bronco Sport
new
Carbonized Gray Metallic exterior
Automatic
Four-wheel Drive
$29,510
View Details
new 2024 Ford F-150 car, priced at $47,000
2024 Ford F-150
new
Carbonized Gray Metallic exterior
Automatic
Four-wheel Drive
$47,000
View Details
new 2024 Ford F-150 car, priced at $55,500
2024 Ford F-150
new
Agate Black Metallic exterior
Automatic
Four-wheel Drive
$55,500
View Details
new 2025 Ford Escape car, priced at $26,100
2025 Ford Escape
new
N/A exterior
Automatic
Front-wheel Drive
$26,100
View Details
View All Inventory