Jesus Machado
Jesus Machado at Camelback Toyota
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Jesus Machado

Used Car Director

Camelback Toyota

1550 East Camelback Road
Phoenix, AZ 85014

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4.0
67 Reviews
4.0

67 Reviews

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67 Reviews of Jesus Machado

February 17, 2025

Dealership Rating
Employee Rating

Worst experience ever had buying a new car never got a test drive kept at dealership over 4 hours did not get car till next day late not the time I had told them I would be home not shown how to operate a More

by DOMINICK.PIAZZA
Service Communication
Recommend Dealer
No

Other Employees Tagged: Lou Alsaadi, Larry Ajayi

Feb 18, 2025

Camelback Toyota responded

Our goal is to make every interaction seamless and enjoyable, and it’s clear we missed the mark this time. This is definitely not the experience we aim to offer. Please feel free to reach out to Katrina Coscarelli, Client Relations Director, at kcoscarelli@camelbacktoyota.com.

February 04, 2025

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Employee Rating

I continue to lease my vehicle at Camelback Toyota because of the quality people there! More

by JFBENNETT76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 05, 2025

Camelback Toyota responded

Thanks! We’re thrilled to hear you’ve had such a positive experience with our team at Camelback Toyota. Your loyalty means a lot to us, and we’re always here to ensure you receive the best service possible. Enjoy your ride!

January 31, 2025

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Employee Rating

This dealership is a crooked dealership very poorly run - do not do business with them More

by nancy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Feb 04, 2025

Camelback Toyota responded

Providing exceptional service and maintaining transparency in all of our dealings is very important to our team. We would appreciate the opportunity to learn more about your concerns and work toward a resolution. Please reach out to Katrina Coscarelli, Client Relations Director, at kcoscarelli@camelbacktoyota.com so that we can better understand your experience.

January 09, 2025

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My service advisor. Chase was helpful and communicated my needs and the time of completion very well. More

by Azchampy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Sanchez , kahlil

Jan 10, 2025

Camelback Toyota responded

Thanks for the great feedback! We're thrilled to hear that Chase provided excellent service and clear communication. We appreciate your support and look forward to serving you again!

January 01, 2025

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Employee Rating

The team at camelback Toyota worked hard to make my purchase possible for that I am great full too Zarco, Luis, Sergio, Jesus and Jonathan Farris More

by dlrosendo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sergio Hernandez, Luis Silva, Caleb Johnson , Jonathan Farris, Zarco

Jan 03, 2025

Camelback Toyota responded

Thanks! We're thrilled to hear about your positive experience with the team. They truly go above and beyond for our customers. Enjoy your new vehicle, and we hope to see you again soon!

December 27, 2024

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Employee Rating

I will always go to Camelback Toyota first for all of my vehicle needs. I have now bought 2 vehicles from Camelback Toyota, one of which is a Chevy Silverado. I chose to look at CT before going to a Chevy d More

by AnthonyPB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 30, 2024

Camelback Toyota responded

Thanks for the fantastic review! We're thrilled to hear you had such a positive experience with our team. Your loyalty means everything to us, and we look forward to helping you with all your future vehicle needs. Enjoy your new rides!

December 03, 2024

Dealership Rating
Employee Rating

"A Nightmare of a Dealership – Camelback Toyota is Completely Unprofessional and Deceptive!" Where do I even begin? My experience with Camelback Toyota has been an absolute disaster from start to f More

by vanottidean
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Dec 04, 2024

Camelback Toyota responded

Dean, we regret to hear about the challenges you faced during your visit to Camelback Toyota. To discuss this matter further and work toward a resolution, we encourage you to contact Katrina Coscarelli, our Client Relations Director, at kcoscarelli@camelbacktoyota.com.

Dec 04, 2024

Camelback Toyota responded

Hello Dean, Please feel free to contact me at your convenience to discuss your concerns. Thank you, Katrina Coscarelli (602) 264-2841

Dec 04, 2024

vanottidean responded

Hi, I sent an email to Katrina and haven't received a reply. Absolutely the worst customer experience I have ever dealt with.

Dec 04, 2024

vanottidean responded

Just reached out and of course I got your voicemail.

Dec 04, 2024

vanottidean responded

Hi, I just called and of course got your voicemail.

October 18, 2024

Dealership Rating
Employee Rating

My dealer was amazing! He was able to negotiate really well and he made my first car purchase of a car so easy and so fast! More

by MENDUNG34
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lou Alsaadi

Oct 21, 2024

Camelback Toyota responded

We're thrilled to hear that your first car purchase was a smooth and enjoyable experience! Our team strives to provide excellent service, and it's great to know your dealer made such a positive impact. Enjoy your new ride!

October 17, 2024

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Employee Rating

Neat, hospitable, reliable, social, accommodating, good service, accountability, caring, good humor, teamwork, respect, dignity and kindness More

by EODOPUTA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 21, 2024

Camelback Toyota responded

Thank you for your wonderful review! We’re thrilled to hear that our team made such a positive impression. Your kind words about our service and values mean a lot to us. We look forward to continuing to provide you with an exceptional experience!

October 16, 2024

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Employee Rating

Very dishonest I will not refer anybody there will not go back for anything ever More

by Jose Navarro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Oct 21, 2024

Camelback Toyota responded

Jose, we strive for transparency and trust with every customer, and it's unfortunate that we didn't achieve that with you. We would love the opportunity to understand what happened and see how we can improve. Please reach out to Katrina Coscarelli, our Client Relations Director, at kcoscarelli@camelbacktoyota.com to share more details about your experience.

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