Jesus Garate
General Manager
Larry H. Miller Chrysler Jeep Dodge Ram Surprise
13165 N Autoshow Ave
Surprise, AZ 85388
14 Reviews
Write a ReviewDealership Experience
5 yrs, 4 mos
Industry Experience
25 yrs, 5 mos
Languages Spoken
English
Spanish
14 Reviews of Jesus Garate
October 08, 2024
Will never get our business again. "Lost my car" on the lot for a week, took 2.5 weeks to diag and replace motor mounts while I was in a rental car. Mickey in service was the only "Lost my car" on the lot for a week, took 2.5 weeks to diag and replace motor mounts while I was in a rental car. Mickey in service was the only person who cared and tried to make it right but I am still out 800 for a rental for a $100.00 repair. Now we are finding out that the warranty sold to us is NOT the warranty we thought it was, so everything about this dealership is shady and will never recommend . The wheel warrenty they talked us in to is as useless as the paper it is written on, with another failed promise by the service department to make sure we were put in touch with the wheel repair guy it's been a month and have heard nothing on that front either. IF you do buy from here do NOT buy any warranties buy them elsewhere on your own More
September 12, 2024
Great service. Part had a delay but was kept up to date well. Installed same day it was in Part had a delay but was kept up to date well. Installed same day it was in More
Other Employees Tagged: Kaeland "KT" Thomas, Frankie Pena, Michael Queen, TJ Stream, Jason Hilton
June 24, 2024
Recently did business and serviced my daughter's SUV at this dealership. Wonderful people and very friendly. this dealership. Wonderful people and very friendly. More
Other Employees Tagged: Kaeland "KT" Thomas, Frankie Pena, Chace Gilbert, Steve Jaichner, Michael Queen, Mickey Langer, Jason Hilton , Travis Georgens, Tyler Moosman
June 13, 2024
I have been taking my vehicle here for oil changes and any needed repairs since 2021. I always have a great experience! The service staff is wonderful and honest.The work they do here is top quality and r any needed repairs since 2021. I always have a great experience! The service staff is wonderful and honest.The work they do here is top quality and reasonably priced. I wouldn’t trust my vehicle to any other service center, I highly recommend you take your vehicle here for the best quality service with peace of mind! Thank you Larry H. Miller Chrysler Jeep Dodge Ram Surprise team! Sincerely, Corina Johnson More
Other Employees Tagged: Sean Clarke, TJ Stream, Merle Zachrison, Nick Sattler, Eric Tangolics, Mickey Langer , Kyle Kreuziger, Christian Melendez, Tom Rodriguez
June 13, 2024
Lied about doing pre owned certification checklist. Entire under carriage of the jeep was caked in inch thick mud. You can’t do 150 point inspection when the inspected parts are caked in mud. Sure enou Entire under carriage of the jeep was caked in inch thick mud. You can’t do 150 point inspection when the inspected parts are caked in mud. Sure enough the next day a pool of oil was on my driveway from a gasket that was missing! Horrible customer service and sales team was even worse. Jesse should be fired. Will never buy from them again, or any company their private equity group owns. PE only cares about profit and will do whatever it takes to make a penny more even sell a defective keep to my daughter. More
Other Employees Tagged: Steve Jaichner , Jesus Alvarez Jr
May 01, 2024
Staff are very helpful and do the best to make sure everything goes smoothly and efficiently. everything goes smoothly and efficiently. More
Other Employees Tagged: Michael Queen , Christian Melendez, Jacob Rohde
January 17, 2024
Kyle is my extraordinary service advisor for years. He’s the best of the best. Kudos to the unseen maintenance hands on vehicle technicians, they do it right. He’s the best of the best. Kudos to the unseen maintenance hands on vehicle technicians, they do it right. More
Other Employees Tagged: Kyle Kreuziger
November 26, 2023
Liars. You don’t trade in your car and buy a new one and they don’t pay it off after 30 days. Being told Larry Miller is so sorry accounting off site we dro You don’t trade in your car and buy a new one and they don’t pay it off after 30 days. Being told Larry Miller is so sorry accounting off site we dropped the ball. Just pay your old car and finance company will pay you back. Now.. why the xxxx would I do that, double the car payments? This is not mistake but Larry Millers. Gave them another week in good faith still not done. My old car payment is now way overdue, my credit scored dropped and no help from GM and mangers just keep lying. I guess lawsuit might help this situation. Stay away from these liars!!’ More
Other Employees Tagged: Mark Augustyniak, Raul Balderrama , Kyle Verdino
January 12, 2023
Great customer service! We typically dislike dealing with dealership staff and this experience turned that around. Great job and thank you! We typically dislike dealing with dealership staff and this experience turned that around. Great job and thank you! More
Other Employees Tagged: Jerry Reis, Kaeland "KT" Thomas , Jesse Alvarez