11 Reviews
Write a Review11 Reviews of Jessica Vida
November 10, 2024
They do a great job. Love Kristen she does a great job. And gets my car quickly. Love Kristen she does a great job. And gets my car quickly. More
Other Employees Tagged: Steve Staub
March 31, 2024
Spotted the used truck we were looking for and had it in our driveway the next day. No pressure sales, cash sale, and out the door in 90 mins! Our first Ford so we'll see if all goes well in the upcoming ye our driveway the next day. No pressure sales, cash sale, and out the door in 90 mins! Our first Ford so we'll see if all goes well in the upcoming years! More
Other Employees Tagged: Julia Vogt , Joe H
December 21, 2023
Bill Wickerlin spent alot of time with me over the past year plus. finalixed on the 2023 car I picked up 12/9. had an issue with the car not being detailed and he took care of that. jessica got me a loaner year plus. finalixed on the 2023 car I picked up 12/9. had an issue with the car not being detailed and he took care of that. jessica got me a loaner when i brought the car in on 12/18 (short notice), much appreciated More
Other Employees Tagged: Bill Wackerlin
December 12, 2023
Awesome service department and salespeople. Eric sakumoto was very helpful and knowledgeable. Will be back again for my next purchase. Eric sakumoto was very helpful and knowledgeable. Will be back again for my next purchase. More
Other Employees Tagged: Gus Babalis , Connor Brown, Eric sakumoto
March 08, 2023
I was able to book my service same hour. Seamless & efficient scheduling process. My car was completed quickly & I was informed on services completed after. Transparent with services complet Seamless & efficient scheduling process. My car was completed quickly & I was informed on services completed after. Transparent with services completed & vehicle health More
Other Employees Tagged: Gus Babalis, John Hartgenbush
February 15, 2023
I’ve had my truck serviced here three times now and each was a great experience. Very friendly advisors and they take the time to run through what was done and do a high quality job. I didn’t buy my truck was a great experience. Very friendly advisors and they take the time to run through what was done and do a high quality job. I didn’t buy my truck here, but my next one will be from Hawk Ford More
Other Employees Tagged: Gus Babalis, Steve Staub
October 13, 2022
This is a great dealership to deal with. I didn’t originally purchase my truck from Hawk, but will for my next one. The service dept had to redo some work but made sure I was taken care of I didn’t originally purchase my truck from Hawk, but will for my next one. The service dept had to redo some work but made sure I was taken care of, provided a loaner, picked up and delivered my truck to/from my home. While I haven’t dealt with the sales side yet, the service dept has me sold as my “go to” dealer now. More
Other Employees Tagged: Monique Case
August 19, 2022
I couldn't be more happy with the purchase of my 2022 Ford Explorer XLT!!! I ordered up my dream car with extra features and my sales team, Eric, delivered!!! Such a beautiful car and luxury in every det Ford Explorer XLT!!! I ordered up my dream car with extra features and my sales team, Eric, delivered!!! Such a beautiful car and luxury in every detail!!! The purchase was so easy and well worth the wait!!! Loved the way St. Charles Ford staff made you feel so welcome and they were all so kind! More
Other Employees Tagged: Eric Sakumoto, Andrew Kreatsoulas , Andrew Munson, Loved that Jessica Born my former DARE student came to say hi!!!!
May 19, 2022
I have a gap on the bottom of the windshield to the tray that covers the wiper motor. You were to call back with a welt that is missing. I'm still waiting. Soon You will be off the hook for responsibilit that covers the wiper motor. You were to call back with a welt that is missing. I'm still waiting. Soon You will be off the hook for responsibility, as I will have 36,000 miles . That's a good way to to send me away from You and Ford! ... Good Luck More
Other Employees Tagged: Gus Babalis, John Hartgenbush, Steve Staub, James Smith, Andrew Kreatsoulas , Patrick Hertel, Paul Kalamaris
May 18, 2022
Dave in service and Jessica (I believe) in the front office were exceptionally helpful, considerate and professional dealing with a recall on my car. They were thorough with making sure that the parts w office were exceptionally helpful, considerate and professional dealing with a recall on my car. They were thorough with making sure that the parts were ordered in a timely manner and that I was updated throughout the whole process. They are not even my home dealership but I was treated like a regular customer. I highly recommend the service at Hawk Ford. More
Other Employees Tagged: Dave (Service)