Jessica Phillips | Page 10

Jorgo was a pleasure to work with. He had excellent communication skills and I felt like all concerns were addressed. I would recommend this location for others as everything went smoo He had excellent communication skills and I felt like all concerns were addressed. I would recommend this location for others as everything went smoothly. More

by loribeguin Verified Customer Verified Customer

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Heiser Toyota is awesome! !! They are so helpful and friendly. The service Dept was able to get my truck in a day early because I screwed up my schedule. No problems at all. !! They are so helpful and friendly. The service Dept was able to get my truck in a day early because I screwed up my schedule. No problems at all. More

by scott Verified Customer Verified Customer

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Excellent service and advisers. They let me know that an opportunity opened up to change my oil and rotate my tires on a Saturday. Much appreciated thank you! They let me know that an opportunity opened up to change my oil and rotate my tires on a Saturday. Much appreciated thank you! More

by Kirgues, roger 1 Verified Customer Verified Customer

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My sales guy Jorgo was excellent, extremely helpful and I really felt like he wanted to help and did what he could to execute the deal. Staying in touch while my car was on order and answering any and all qu really felt like he wanted to help and did what he could to execute the deal. Staying in touch while my car was on order and answering any and all questions we had on the deal, car, Toyota etc. 10/10. The individual in charge of the actual closing of the deal and paperwork was overly pushy with additional sales and became borderline unfriendly and unhelpful in finding solutions to a problem that could have been easily mitigated at the beginning of the deal closing if she bothered to confirm that all materials were present. Also was quick to blame others for her own errors and did not apologize for those accusations. If the sale was not already completed and signed (and I did not like Jorgo so much as a sales guy) she would have been enough to make me go elsewhere. Management was quickly helpful in resolving the problem once contacted. More

by abigailstoffel Verified Customer Verified Customer

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He made the process quick and simple. He is a great sales person and would work with him again He is a great sales person and would work with him again More

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Worst dealership experience in 40 years of only buying Toyota ! Tires were rotten, truck was not road worthy condition? 15 year old tires with obvious unsafe conditions evident from the rotten rubber ? Sh Toyota ! Tires were rotten, truck was not road worthy condition? 15 year old tires with obvious unsafe conditions evident from the rotten rubber ? Shocks were totally bad, engine belts were cracked ? Service department was unwilling to address issues even if we paid for the repairs? Many problems with title ? General manager would not return our calls for help ? Unbelievable! More

by Yorkrobert960 Verified Customer Verified Customer

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I am appreciative of the professional, personable, and friendly service that I consistently receive. James was not only knowledgeable regarding sales of information, but he took the time to learn my purpo friendly service that I consistently receive. James was not only knowledgeable regarding sales of information, but he took the time to learn my purpose for buying and my vehicle preferences. He used all information to provide high-quality service. Mr. James Hicks gets 5 out of 5 stars from me! More

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Heiser has the friendliest and the most helpful people to work with when buying a car work with when buying a car More

by MARGARETGRESS Verified Customer Verified Customer

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From sales to financing to service we had a wonderful experience at this Heiser Toyota. Darrin was very responsive and pleasant during the entire process. I am 100 miles away from this dealership, so D experience at this Heiser Toyota. Darrin was very responsive and pleasant during the entire process. I am 100 miles away from this dealership, so Darrin's willingness to very quickly send me detailed photos and a video of the vehicle I was interested was critical. The service department was willing to run a complete Toyota service history on this vehicle and financing was wonderful -- absolutely no high pressure sales. I would be willing to buy another vehicle from this dealership in a heartbeat. Well done to all at Heiser Toyota! More

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Was great to work with Darrin. Very knowledgeable and helpful. Really friendly and he made the experience a good one. Great guy to work with. Very knowledgeable and helpful. Really friendly and he made the experience a good one. Great guy to work with. More

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