Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Jessica Licona
Jessica Licona at Colonial Nissan of Medford

Jessica Licona | Page 36

Service Customer Client Care Specialist Hablo Espanol!

Colonial Nissan of Medford

104 Mystic Ave
Medford, MA 02155

4.9
483 Reviews

I have 3 dogs and 1 cat! I'm very determined person and I love reading and writing and spending time with my family and friends. Call me! I'm here to help you :)

4.9

483 Reviews

Write a Review

Dealership Experience

8 yrs, 6 mos

Industry Experience

8 yrs, 6 mos

Specialties & Trainings

Bilingual

483 Reviews of Jessica Licona

September 08, 2023

Dealership Rating
Employee Rating

I am very happy with the caind of service Nissan Offer to me on my Murano 2021. More

by PRHELBERAMBROSIO
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nilo Oliveira

Report | Print
Sep 08, 2023

Colonial Nissan of Medford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your compliments with our team, and we look forward to working with you again. Alex Chase, Service Manager achase@nissanofmedford.com

September 07, 2023

Dealership Rating
Employee Rating

They were very professional and very on point when I needed service for my car done right away And always smiling and friendly More

by Pearlz21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Bacon, Fred Santarpio, Joanne Sasso, Gerson Ruiz, Carl Tagliamonte, Hervin Barrientos , Alex Chase, Declan Foyle, Shawn Minigan

Report | Print
Sep 08, 2023

Colonial Nissan of Medford responded

Thank you for choosing Colonial Nissan of Medford. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Alex Chase, Service Manager achase@nissanofmedford.com

August 25, 2023

Dealership Rating
Employee Rating

about my car. I apreciate atendence serviçe. I'm graet full That is it.Okay. More

by laercioguimaraes1948
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Aug 26, 2023

Colonial Nissan of Medford responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

August 25, 2023

Dealership Rating
Employee Rating

Colleagues at service desk friendly and professional and called me when car was ready for pickup. More

by JIMMYC713
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Bacon, Joanne Sasso

Report | Print
Aug 26, 2023

Colonial Nissan of Medford responded

Thank you, Jimmy! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Colonial Nissan of Medford, we look forward to having you as one of our valued customers for many more years to come! Alex Chase, Service Manager achase@nissanofmedford.com

August 21, 2023

Dealership Rating
Employee Rating

Came for the same issue two times, and it is still not fixed. Not Happy! More

by YONATANABUNE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Joanne Sasso

Report | Print
Aug 24, 2023

Colonial Nissan of Medford responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Alex Chase, Service Manager achase@nissanofmedford.com

August 17, 2023

Dealership Rating
Employee Rating

Prompt service, took care of everything in shorter time than initially expected. Lyft service to/from home is great More

by MIKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Aug 18, 2023

Colonial Nissan of Medford responded

It's great to hear that we were able to help you out, Mike. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Colonial Nissan of Medford! Alex Chase, Service Manager achase@nissanofmedford.com

August 17, 2023

Dealership Rating
Employee Rating

service did some much to get me my car,faster than i thought,very happy with overall service More

by rr974754
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joanne Sasso

Report | Print
Aug 18, 2023

Colonial Nissan of Medford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Colonial Nissan of Medford. Alex Chase, Service Manager achase@nissanofmedford.com

August 16, 2023

Dealership Rating
Employee Rating

Always prompt courteous service. Person I dealt with very helpful and pleasant.Needed to reschedule because of illness no problem. Came to this dealership because on the excellent cu More

by teresarj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Bellizia, Andy Bellizia, Joanne Sasso, Gerson Ruiz, Carl Tagliamonte , Alex Chase, Blanca Escobar, Declan Foyle

Report | Print
Aug 16, 2023

Colonial Nissan of Medford responded

Thanks for sharing your thoughts about your experience with Colonial Nissan of Medford. We appreciate your business and hope to see you again soon! Alex Chase, Service Manager achase@nissanofmedford.com

August 15, 2023

Dealership Rating
Employee Rating

Great service! Everyone was really nice and I was able to get San appointment that same week. More

by taraandgianna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joanne Sasso

Report | Print
Aug 16, 2023

Colonial Nissan of Medford responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Alex Chase, Service Manager achase@nissanofmedford.com

August 14, 2023

Dealership Rating
Employee Rating

Everything happened in a timely manner and but I was not kept updated on the progress of my vehicle. More

by veebee84
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joanne Sasso, Gerson Ruiz, Carl Tagliamonte, Hervin Barrientos , Declan Foyle, Josh in the Service Dept was great!!

Report | Print
Aug 15, 2023

Colonial Nissan of Medford responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Joe Bellizia, General Manager jbellizia@nissanofmedford.com

1
...
35
36
37
...
49

Dealership Inventory (191 Vehicles)

used 2023 Honda Accord car, priced at $24,576
2023 Honda Accord
used
Meteorite Gray Metallic exterior
Automatic
Front-wheel Drive
$24,576
View Details
new 2026 Nissan Kicks car, priced at $23,868
2026 Nissan Kicks
new
FRESH POWD exterior
Automatic
Front-wheel Drive
$23,868
View Details
used 2022 Jeep Compass car, priced at $24,314
2022 Jeep Compass
used
Granite Crystal Metallic Clearcoat exterior
Automatic
Four-wheel Drive
$24,314
View Details
new 2026 Nissan Kicks car, priced at $25,287
2026 Nissan Kicks
new
Super Black exterior
Automatic
All-wheel Drive
$25,287
View Details
used 2023 Subaru Crosstrek car, priced at $25,477
2023 Subaru Crosstrek
used
Ice Silver Metallic exterior
Automatic
All-wheel Drive
$25,477
View Details
used 2022 INFINITI QX50 car, priced at $27,466
2022 INFINITI QX50
used
Majestic White exterior
Automatic
All-wheel Drive
$27,466
View Details
View All Inventory