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Jessica Licona
Jessica Licona at Colonial Nissan of Medford

Jessica Licona | Page 26

Service Customer Client Care Specialist Hablo Espanol!

Colonial Nissan of Medford

104 Mystic Ave
Medford, MA 02155

4.9
483 Reviews

I have 3 dogs and 1 cat! I'm very determined person and I love reading and writing and spending time with my family and friends. Call me! I'm here to help you :)

4.9

483 Reviews

Write a Review

Dealership Experience

8 yrs, 6 mos

Industry Experience

8 yrs, 6 mos

Specialties & Trainings

Bilingual

483 Reviews of Jessica Licona

February 24, 2024

Dealership Rating
Employee Rating

Was pleasantly surprised at the cost of my last visit. Staff are always pleasant and courteous. More

by sbf.aok
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joanne Sasso

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Feb 25, 2024

Colonial Nissan of Medford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Alex Chase, Service Manager achase@nissanofmedford.com

February 23, 2024

Dealership Rating
Employee Rating

Colonial Nissan of Medford it is an excellent dealership,and very good and friendly customer attention. More

by SILVAKONG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Casiano , Blanca Escobar

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Feb 23, 2024

Colonial Nissan of Medford responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Colonial Nissan of Medford, we look forward to having you as one of our valued customers for many more years to come! Alex Chase, Service Manager achase@nissanofmedford.com

February 23, 2024

Dealership Rating
Employee Rating

Very communicative, informative and welcoming. Would definitely recommend this dealership for repairs and servicing your vehicle! More

by ALEXDINAN99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joanne Sasso

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Feb 23, 2024

Colonial Nissan of Medford responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Colonial Nissan of Medford! Alex Chase, Service Manager achase@nissanofmedford.com

February 16, 2024

Dealership Rating
Employee Rating

The Service overall was courteous and punctual. So glad I did not cancel my appointment that day.The weather conditions were bad.The receptionist was very helpful and professional. More

by serlach58
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Feb 18, 2024

Colonial Nissan of Medford responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Alex Chase, Service Manager achase@nissanofmedford.com

February 14, 2024

Dealership Rating
Employee Rating

They are all very knowledgeable and explain what needs to be fixed and the cost so you can understand what they are going to do More

by ROSE.LAIDLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Fred Santarpio, Joe Bellizia, Andy Bellizia, Joanne Sasso , Alex Chase, Shawn Minigan

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Feb 14, 2024

Colonial Nissan of Medford responded

Rose, it's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Colonial Nissan of Medford! Alex Chase, Service Manager achase@nissanofmedford.com

February 14, 2024

Dealership Rating
Employee Rating

Great service and repairs completed on time. Service department kept me updated on when me car would be ready. More

by JDSWATKINS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 15, 2024

Colonial Nissan of Medford responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Alex Chase, Service Manager achase@nissanofmedford.com

February 14, 2024

Dealership Rating
Employee Rating

Everything was great! Very accommodating and thorough! Everyone was polite and professional! I would highly recommend to friends and family! More

by ANNSILVIO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Bellizia, Joanne Sasso

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Feb 14, 2024

Colonial Nissan of Medford responded

Ann, Thank you for your very kind review. Jessica, Joe, and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Colonial Nissan of Medford. Alex Chase, Service Manager achase@nissanofmedford.com

February 14, 2024

Dealership Rating
Employee Rating

I received 2 calls as a reminder of my upcoming oil change of which they took me in early,finished early and was greeted and treated politely and efficiently. Very satisfied with the quick service. More

by ourhouse55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 14, 2024

Colonial Nissan of Medford responded

Thanks for sharing about your experience with Colonial Nissan of Medford. We appreciate your business and hope to see you again soon! Alex Chase, Service Manager achase@nissanofmedford.com

February 12, 2024

Dealership Rating
Employee Rating

Good service on time oil change and a recall always go to this dealership for service More

by Bake1015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Feb 12, 2024

Colonial Nissan of Medford responded

Thank you for your business and this review. We're happy to hear Jessica and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Alex Chase, Service Manager achase@nissanofmedford.com

February 12, 2024

Dealership Rating
Employee Rating

I would highly recommend colonial Nissan of Medford for its sales and service of your vehicle More

by slayts40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joanne Sasso

Report | Print
Feb 12, 2024

Colonial Nissan of Medford responded

We are very happy to hear Jessica and Joanne provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Alex Chase, Service Manager achase@nissanofmedford.com

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