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Jessica Licona
Jessica Licona at Colonial Nissan of Medford

Jessica Licona | Page 19

Service Customer Client Care Specialist Hablo Espanol!

Colonial Nissan of Medford

104 Mystic Ave
Medford, MA 02155

4.9
483 Reviews

I have 3 dogs and 1 cat! I'm very determined person and I love reading and writing and spending time with my family and friends. Call me! I'm here to help you :)

4.9

483 Reviews

Write a Review

Dealership Experience

8 yrs, 6 mos

Industry Experience

8 yrs, 6 mos

Specialties & Trainings

Bilingual

483 Reviews of Jessica Licona

August 30, 2024

Dealership Rating
Employee Rating

Friendly customer service. Very helpful at explaining the technical aspects. They even took the time to do a drive test with me. More

by MIGB272000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joanne Sasso

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Aug 30, 2024

Colonial Nissan of Medford responded

Thank you! Jessica and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Colonial Nissan of Medford. Alex Chase, Service Manager achase@nissanofmedford.com

August 26, 2024

Dealership Rating
Employee Rating

Colonial Nissan of Medford is a reliable dealership with a dedicated team. I have worked with them for over four years and I would recommend them to anyone. More

by wkairumba
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joanne Sasso , Alex, Brandon, and Team

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Aug 26, 2024

Colonial Nissan of Medford responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Alex Chase, Service Manager achase@nissanofmedford.com

August 26, 2024

Dealership Rating
Employee Rating

I have good experience with them never had a problem,good job as far I can tell More

by SONIA.HENRY78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joanne Sasso , Jessica licona

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Aug 26, 2024

Colonial Nissan of Medford responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, Sonia, please let us know. Alex Chase, Service Manager achase@nissanofmedford.com

August 25, 2024

Dealership Rating
Employee Rating

A pleasent first experience, though I probably didn't need the services required at the moment, though better to be safe! More

by Wong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joanne Sasso

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Aug 25, 2024

Colonial Nissan of Medford responded

Thanks for sharing about your experience with Colonial Nissan of Medford. We appreciate your business and hope to see you again soon! Alex Chase, Service Manager achase@nissanofmedford.com

August 22, 2024

Dealership Rating
Employee Rating

My experience at the dealership was great! Joanne was amazing and really helpful and understanding. More

by STEPHANY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joanne Sasso

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Aug 23, 2024

Colonial Nissan of Medford responded

Hi, Stephany! Thanks for sharing your thoughts about your experience with Colonial Nissan of Medford. We'll be sure to pass along your kind words to Joanne. Alex Chase, Service Manager achase@nissanofmedford.com

August 19, 2024

Dealership Rating
Employee Rating

The service rendered was fast. They explained very well what was happening with the issue the car had. Happy with the results More

by CARMENRJIMENEZ57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joanne Sasso

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Aug 19, 2024

Colonial Nissan of Medford responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Alex Chase, Service Manager achase@nissanofmedford.com

August 15, 2024

Dealership Rating
Employee Rating

This dealership is professional and friendly. I enjoy bringing my car here for service appointments. More

by CJSAWYER3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 15, 2024

Colonial Nissan of Medford responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Colonial Nissan of Medford. We look forward to having you as one of our valued customers for many more years to come! Alex Chase, Service Manager achase@nissanofmedford.com

August 14, 2024

Dealership Rating
Employee Rating

The Nissan team is great ! Love the crew they make sure you feel at home More

by latino116
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joanne Sasso

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Aug 15, 2024

Colonial Nissan of Medford responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Alex Chase, Service Manager achase@nissanofmedford.com

August 14, 2024

Dealership Rating
Employee Rating

This job is fantastic very well your boss is very good thank you for the opportunity to work with me and see you soon thank More

by ELIODOR21
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes

Other Employees Tagged: Joanne Sasso , Joanne sasso

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Aug 14, 2024

Colonial Nissan of Medford responded

Thank you for choosing Colonial Nissan of Medford. Your feedback and rating mean a lot to us. We're glad Jessica, Joanne and our team were able to help, and we hope to see you again! Alex Chase, Service Manager achase@nissanofmedford.com

August 12, 2024

Dealership Rating
Employee Rating

Great service very efficient and professional customer service always have quick appointment available for any services that I need. More

by josselinmh.92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Fred Santarpio, Joanne Sasso

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Aug 13, 2024

Colonial Nissan of Medford responded

Thank you so much for your excellent review! We are so glad that Fred and our team had the opportunity to work with you, and we are thrilled that you found your experience with us here at Colonial Nissan of Medford to be a positive one. Please don't hesitate to reach out if you need anything else. Alex Chase, Service Manager achase@nissanofmedford.com

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