Jessica Licona
Jessica Licona at Colonial Nissan of Medford

Jessica Licona | Page 17

Service Customer Client Care Specialist Hablo Espanol!

Colonial Nissan of Medford

104 Mystic Ave
Medford, MA 02155

4.9
483 Reviews

I have 3 dogs and 1 cat! I'm very determined person and I love reading and writing and spending time with my family and friends. Call me! I'm here to help you :)

4.9

483 Reviews

Write a Review

Dealership Experience

8 yrs, 6 mos

Industry Experience

8 yrs, 6 mos

Specialties & Trainings

Bilingual

483 Reviews of Jessica Licona

October 23, 2024

Dealership Rating
Employee Rating

Friendly staff and good services. Very satisfied with my experience there. Definitely recommend it to others. More

by xidanliang0216
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 23, 2024

Colonial Nissan of Medford responded

Xidan, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Colonial Nissan of Medford, we look forward to having you as a valued customer for many years to come! Alex Chase, Service Manager achase@nissanofmedford.com

October 22, 2024

Dealership Rating
Employee Rating

great service advisors, quality of work performed was outstanding, management friendly. parts department knowledgeable and efficient. More

by BRADESTEP42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 23, 2024

Colonial Nissan of Medford responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Alex Chase, Service Manager achase@nissanofmedford.com

October 22, 2024

Dealership Rating
Employee Rating

Great service to my car when I had an emergency. They communicated and fixed it so fast thank you More

by ricmenes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alex Chase, Laura Notartomazo

Oct 22, 2024

Colonial Nissan of Medford responded

Thanks for sharing your thoughts about your experience with Colonial Nissan of Medford. Alex, Jessica, Laura, and our team appreciate your business and hope to see you again soon! Alex Chase, Service Manager achase@nissanofmedford.com

October 15, 2024

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Everyone in the service department was pleasant and helpful. I did not have to wait very long and the waiting room was comfortable. More

by josh.kidd4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joanne Sasso

Oct 16, 2024

Colonial Nissan of Medford responded

Josh, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your service expectations. Thank you for choosing Colonial Nissan of Medford, we look forward to having you as a valued customer for many years to come! Alex Chase, Service Manager achase@nissanofmedford.com

October 14, 2024

Dealership Rating
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I knew Rebecca Rideout when she worked at a competitors car sales establishment. When she came Colonial Nissan, as loyal customer there was not I a doubt I would follow her! I've been a loyal customer for More

by ZINAHSAMIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joanne Sasso

Oct 14, 2024

Colonial Nissan of Medford responded

Samie, Thank you for the kind words for our service department! We look forward to sharing your compliments with Rebecca, Jessica, Joanne, and Alan, and don't hesitate to let us know if we can be of further assistance. Alex Chase, Service Manager achase@nissanofmedford.com

October 12, 2024

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Employee Rating

Good atención my problem was ok Alex excelen people every thing Good my car is ok know thanks More

by GAEL1626
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gerson Ruiz , Alex Chase

Oct 12, 2024

Colonial Nissan of Medford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Alex and our team here at Colonial Nissan of Medford. Alex Chase, Service Manager achase@nissanofmedford.com

October 11, 2024

Dealership Rating
Employee Rating

Amazing team! Everyone is so committed to making sure the customer has a unique and personal experience. Job Well Done! More

by BJOHNSON51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joanne Sasso

Oct 12, 2024

Colonial Nissan of Medford responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Alex Chase, Service Manager achase@nissanofmedford.com

October 04, 2024

Dealership Rating
Employee Rating

My experience with getting my vehicle could not have been better. Joanne and Jessica were extremely courteous and professional. the communications was excellent. More

by tkinnon63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joanne Sasso

Oct 05, 2024

Colonial Nissan of Medford responded

Thank you so much for your kind words for Joanne and Jessica, and for taking the time to leave us this wonderful feedback! Alex Chase, Service Manager achase@nissanofmedford.com

October 01, 2024

Dealership Rating
Employee Rating

Nothing got resolved. I know it is a sensor I have had the car for a year and it lights up when I am low on gas. I ran out of gas twice with car stating I had gas. When I More

by TRICIA294
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Oct 04, 2024

Colonial Nissan of Medford responded

Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Alex Chase, Service Manager achase@nissanofmedford.com

September 30, 2024

Dealership Rating
Employee Rating

Very good, Jon is great! Thank you for your support! I enjoyed the whole service! More

by zhongying1123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joanne Sasso , Jon

Sep 30, 2024

Colonial Nissan of Medford responded

Thank you for taking the time to share your feedback with us. Jon and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Alex Chase, Service Manager achase@nissanofmedford.com

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