Jessica Harber
Jessica Harber at Big Star Hyundai
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Jessica Harber

Service Consultant

Big Star Hyundai

17990 Gulf Freeway
Friendswood, TX 77546

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4.5
6 Reviews
4.5

6 Reviews

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6 Reviews of Jessica Harber

January 01, 2025

Dealership Rating
Employee Rating

Jessica was very kind and helpful when getting car serviced. The service was completed in a timely manner. More

by kgatliff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 02, 2025

Big Star Hyundai responded

Thank you for your business and your review! All of us at Big Star are truly humbled by your kind words.

January 01, 2025

Dealership Rating
Employee Rating

The Dealership is very clean. The staff is very helpful and professional. The team / Jessica is open and willing to answer your questions / concerns. More

by mhworley3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 02, 2025

Big Star Hyundai responded

Thank you for your business and your review! All of us at Big Star are truly humbled by your kind words.

January 01, 2025

Dealership Rating
Employee Rating

Damaged paint looks like spider webbs because of the micro fiber rag they used to dry my car. Called the service rider and service manager several times all day messages left with no response. I won More

by mysmilej
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Service manager

Jan 02, 2025

Big Star Hyundai responded

Thank you for your review and feedback. We're sorry to hear about the paint issue you are experiencing. While microfiber is known for being appropriate as a safe and gentle material for car care, we understand that unexpected situations could sometimes happen. If you believe the cleaning process damaged your paint or that the paint is defective, we encourage you to return to us so we can investigate and submit a claim, if appropriate. Our goal is to provide high-quality service that exceeds your expectations, and we take all feedback seriously. Please contact me directly once you have scheduled your reservation. Kohl Young, Service Director, kohly@bigstarhyundai.com

December 31, 2024

Dealership Rating
Employee Rating

They did a good job and checked all my fluids made sure my suv was good the buying process was good and smooth and easy as well! More

by Lesliespetsittingservices77546@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 02, 2025

Big Star Hyundai responded

Thank you for your business and your review! All of us at Big Star are truly humbled by your kind words.

December 29, 2024

Dealership Rating
Employee Rating

Great service 😃. Everything was done in a timely manner, and service was very friendly! Thanks More

by JACKZMASTERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 30, 2024

Big Star Hyundai responded

Your satisfaction is our top priority, and your review is a wonderful confirmation that we're on the right track. We're so glad that we exceeded your expectations. Thank you for choosing Big Star.

December 29, 2024

Dealership Rating
Employee Rating

Very professional friendly service and willing to answer your questions great service and professional friendly More

by wlewis5719@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 30, 2024

Big Star Hyundai responded

Your satisfaction is our top priority, and your review is a wonderful confirmation that we're on the right track. We're so glad that we exceeded your expectations. Thank you for choosing Big Star.

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