Jessica Goodale
Assistant Service Manager
Southern Acura Newport News
12501 Jefferson Ave
Newport News, VA 23602
34 Reviews
Write a Review34 Reviews of Jessica Goodale
October 28, 2025
I love being able to come to my appointment and the person working on my car is already there and waiting. Live her smile, and eagerness to assist. Thank you for that. I really needed that welcome that person working on my car is already there and waiting. Live her smile, and eagerness to assist. Thank you for that. I really needed that welcome that day. More
Other Employees Tagged: Cisco Lugo, Kevin Rafeek
October 28, 2025
Ms. Goodale provided excellent service They provide services with a smile let me pick my car up at a later time. Explain to me what I needed fix. Thank you services with a smile let me pick my car up at a later time. Explain to me what I needed fix. Thank you More
Other Employees Tagged: Jessica Goodale
October 24, 2025
We are happy with the service and will use the dealership again. The service manager was very nice and professional. again. The service manager was very nice and professional. More
Other Employees Tagged: Cisco Lugo, Kevin Rafeek
October 23, 2025
I very happy. Jess is thorough on time and communication is excellent!! I’ll be back. Jess is thorough on time and communication is excellent!! I’ll be back. More
Other Employees Tagged: Cisco Lugo, Kevin Rafeek
October 21, 2025
Friendly, prompt, helpful, and got me a very timely appointment. Very much appreciated. She is a gem. appointment. Very much appreciated. She is a gem. More
Other Employees Tagged: Cisco Lugo, Kevin Rafeek
October 17, 2025
Friendly, knowledgeable, courteous. Easy to make appointments and mechanics do work in timely manner. I recommend. Easy to make appointments and mechanics do work in timely manner. I recommend. More
Other Employees Tagged: Cisco Lugo, Kevin Rafeek
October 17, 2025
Wonderful place. Cisco is amazing and explains customer needs and pricing throughly. Best dealership and customer service I’ve seen Cisco is amazing and explains customer needs and pricing throughly. Best dealership and customer service I’ve seen More
Other Employees Tagged: Cisco Lugo, Kevin Rafeek
October 16, 2025
Cisco was outstanding! From the time I got there, him and other coworkers treated me amazing and I felt very taken care of. From intake then to diagnosis then at the end wh From the time I got there, him and other coworkers treated me amazing and I felt very taken care of. From intake then to diagnosis then at the end when everything was completed. I couldn’t ask for better. Service was awesome and the technician gave great advice as well. Everyone was friendly and kept me informed the entire way. I had no issues at all and I would recommend them to anyone for service or even buying their next car! I’m super happy about my experience at Southern Acura. Keep up the great work! Hats off again to Cisco from the second he answered the call until I got my car back. Awesome all around. More
Other Employees Tagged: Cisco Lugo, Kevin Rafeek

