Jessica Goodale
Jessica Goodale at Southern Acura Newport News

Jessica Goodale

Assistant Service Manager

Southern Acura Newport News

12501 Jefferson Ave
Newport News, VA 23602

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5.0
16 Reviews
5.0

16 Reviews

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16 Reviews of Jessica Goodale

October 05, 2025

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It was nice and clean. Very relaxing environment. Jessica was welcoming and attentive! Great experience! More

by Erin.n.little
Recommend Dealer
Yes

Other Employees Tagged: Jessica Goodale

October 04, 2025

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Very professional and took care of my needs in a timely manner to get back on the road safely. More

by riversj
Recommend Dealer
Yes

Other Employees Tagged: Jessica Goodale

October 03, 2025

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Excellent service and environment. Home feeling. Service center gives you a sense of confidence and competence. More

by doughhova510
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

October 02, 2025

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My experience was great! Jessica and the service team always make my visit a warm and welcoming experience. More

by Yashimi98
Recommend Dealer
Yes

Other Employees Tagged: Jessica Goodale

October 01, 2025

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Clean , responsive, quick turnaround. Jessica was very welcoming and informed me of the time, work, process and completion results. Great experience More

by JCDELOACH
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Recommend Dealer
Yes

October 01, 2025

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Kevin, Cisco, Brett, Jessica, and all of the technicians are the best service team ever! More

by john barker
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Recommend Dealer
Yes

October 01, 2025

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They were very personable on my first ever visit for car service. I didn't know what to expect. Jessica and the text communications were perfect! More

by CAMIK2015
Recommend Dealer
Yes

Other Employees Tagged: Jessica Goodale

September 30, 2025

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Great services when you can talk to a person. Polite and knowledgeable. Can’t wait until you move back to your original location More

by ajaction11
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Cisco Lugo

September 28, 2025

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Amazing customer service! Jessica communicated with me through the whole process! technician provided an informative video showing the issue. More

by luckieone99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cisco Lugo, Kevin Rafeek

September 25, 2025

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Employee Rating

Southern Acura of Newport News is a professional establishment that does outstanding work and takes care of this customers. More

by Melanie Davis
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Cisco Lugo, Kevin Rafeek

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