Jessica Aguilar | Page 3

Bell Honda responded

We are absolutely thrilled to hear about your positive experience with our dealership. Your feedback about our excellent service and competitive pricing for maintenance and repairs means so much to our team.

Bell Honda responded

We are absolutely thrilled to hear about your wonderful experience with your CRV purchase and ongoing service visits. Your loyalty over the past couple of years means everything to us. It brings us great joy to know that we have earned your trust and that you feel confident recommending Bell Honda to others. We truly appreciate customers like you who choose to return for all their automotive needs. Thank you for taking the time to share your positive feedback with others.

Bell Honda responded

We understand your frustration with feeling that unnecessary services were recommended during your visit. We hear you that the work quality met your expectations, but we take your concerns about our service recommendations seriously. Please contact Iris Garcia, our Service Representative, at IGarcia10@vtaig.com so we can better understand what happened during your visit.

Bell Honda responded

We are absolutely thrilled to hear about your positive experience with our team. Your kind words about our friendly advisor and quality service truly mean the world to us. We take great pride in maintaining a clean facility and providing the level of service that makes doing business with Bell Honda a pleasure. We look forward to serving you again and appreciate you taking the time to share your wonderful feedback.

Bell Honda responded

We understand your concerns regarding pricing and dealership fees. While market conditions have led to fluctuations in vehicle pricing industry-wide, we strive to maintain transparency and fairness in every deal we offer. We also regret if any part of your interaction with our team came across as anything less than professional and respectful — that’s not the standard we hold ourselves to. Please don’t hesitate to reach out to Walid Doumit, our General Sales Manager, at WDoumit@gmail.com.

Bell Honda responded

We are thrilled to hear about your positive experience with our service team. Your kind words about working with our team member mean a lot to us - we strive to make every service experience smooth and pleasant for our customers. Thank you for taking the time to share your feedback and for choosing us to keep your vehicle running at its best.

Bell Honda responded

Thank you for sharing your wonderful experience with us, Gloria! We're thrilled to hear that your vehicle is maintaining those excellent CarFax green check marks through our service. Your trust in our mechanical expertise means everything to us, and we're honored to be part of keeping your car in top condition. We truly appreciate your loyalty and are grateful to have you as a valued customer at Bell Honda.

Bell Honda responded

That's wonderful to hear! We're thrilled you had a pleasant service representative and that your vehicle received thorough maintenance. It's also great to know that your original purchase experience with us at Bell Honda involved no pressure from the sales rep and that you experienced fair dealings. We appreciate your continued trust in us!

Bell Honda responded

That's absolutely wonderful to hear! We're thrilled you had such a fantastic experience at Bell Honda, all thanks to the amazing service from Herman Kue! It's great to know that from the moment you arrived, you felt welcomed with genuine friendliness and professionalism. We're especially proud to hear that Herman went above and beyond to make the entire process smooth and enjoyable, and that you left not just with a great car, but in an incredibly good mood!

Bell Honda responded

Thank you for taking the time to share your wonderful experience with us! We are thrilled to hear that both Walid, our General Sales Manager, and Faith Williamson from our service team provided you with exceptional care. It sounds like you received outstanding support across both our sales and service departments, which is exactly what we strive for with every customer. Your recognition of their dedication means so much to our team. We truly appreciate your business and look forward to continuing to serve you with the same high level of service in the future.