Jessica Aguilar

Bell Honda responded

We are disappointed to hear about your concerns regarding the customer service experience and warranty clarity. We understand your frustration. Your feedback is important to us, and we are sorry to hear that you feel this way. Please reach out to Michael Jandran, our General Sales Manager, at 602-789-9771 so we can discuss your specific situation and work toward a resolution.

Bell Honda responded

Thanks for sharing your wonderful experience with us! We are pleased to hear that our team provided you with excellent customer service and took great care of you during your visit. Your positive feedback about the care you received means a lot to us. We appreciate you taking the time to share your experience and look forward to serving you again at Bell Honda.

Bell Honda responded

This is not the level of service we strive to provide, and we understand how frustrating it must be to wait for important paperwork and updates regarding your vehicle. To address this promptly, we encourage you to reach out directly to Michael Jandran, our General Sales Manager, at 602-789-9771.

Bell Honda responded

We are thrilled to hear about your positive experience with our service team. It's wonderful to know that our staff provided you with nice and efficient service while maintaining the clean and comfortable environment we strive for. We're pleased that you found our waiting area accommodating with the amenities we provide.

Bell Honda responded

Thank you for taking the time to share your wonderful experience with Bell Honda. We are thrilled to hear that our communication methods worked well for you throughout your visit. It means so much to know that our team provided the helpful and friendly service you deserved during the entire process,

Bell Honda responded

We are absolutely thrilled to hear about your positive experience with our dealership. Your feedback about our excellent service and competitive pricing for maintenance and repairs means so much to our team.

Bell Honda responded

We understand your frustration with feeling that unnecessary services were recommended during your visit. We hear you that the work quality met your expectations, but we take your concerns about our service recommendations seriously. Please contact Iris Garcia, our Service Representative, at IGarcia10@vtaig.com so we can better understand what happened during your visit.

Bell Honda responded

We are absolutely thrilled to hear about your wonderful experience with your CRV purchase and ongoing service visits. Your loyalty over the past couple of years means everything to us. It brings us great joy to know that we have earned your trust and that you feel confident recommending Bell Honda to others. We truly appreciate customers like you who choose to return for all their automotive needs. Thank you for taking the time to share your positive feedback with others.

Bell Honda responded

We are absolutely thrilled to hear about your positive experience with our team. Your kind words about our friendly advisor and quality service truly mean the world to us. We take great pride in maintaining a clean facility and providing the level of service that makes doing business with Bell Honda a pleasure. We look forward to serving you again and appreciate you taking the time to share your wonderful feedback.

Bell Honda responded

We understand your concerns regarding pricing and dealership fees. While market conditions have led to fluctuations in vehicle pricing industry-wide, we strive to maintain transparency and fairness in every deal we offer. We also regret if any part of your interaction with our team came across as anything less than professional and respectful — that’s not the standard we hold ourselves to. Please don’t hesitate to reach out to Walid Doumit, our General Sales Manager, at WDoumit@gmail.com.