Jesse McDonough
Jesse McDonough at North Penn VW
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Jesse McDonough

Service Consultant

North Penn VW

165 Bethlehem Pike
Colmar, PA 18915

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4.9
804 Reviews

Dealership Experience

7 yrs, 6 mos

4.9

804 Reviews

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804 Reviews of Jesse McDonough

February 25, 2025

Dealership Rating
Employee Rating

Erin is always professional, knowledgeable and personable. She remembers me each time I’m there with my car. I appreciate the timeliness of service and the fact you can wait there for your car if More

by DANIBOY.SAVIN
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Ken Benton, Erin Trotter

February 17, 2025

Dealership Rating
Employee Rating

Everything seems to have been taken care of except the gas fill cap was left off More

by Scott
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Recommend Dealer
Yes

February 12, 2025

Dealership Rating
Employee Rating

Jessie McDonough is exceptional. We really appreciate how well he takes care of us and how well he takes care of our cars. thank you! More

by pjl
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Recommend Dealer
Yes

February 11, 2025

Dealership Rating
Employee Rating

Jesse is great. Service center had ridiculous policy where even though I purchased all 4 tires of my car during different times, they won't provide a free tire rotat More

by aznduk
Service Price Transparency
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Recommend Dealer
No
Feb 11, 2025

North Penn VW responded

Thank you for visiting our service center recently. I understand your frustration with the tire rotation benefit offered when purchasing tires from the VW Tire Store. The courtesy tire rotations every 5,000 miles are a benefit exclusive to customers who purchase all four tires in a single visit. This policy has been consistently applied during your previous visits, except for the one in June/July 2024, when a global system outage occurred, and no charge was applied for the tire maintenance our service team completed. As a reminder, you do receive a two year road hazard warranty from the date of purchase which insures you againt pothole or nail/screw damage!

February 09, 2025

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Employee Rating

The dealership has appointments where you can wait for your car to be serviced. Service is always done on time. More

by WALKME1220
Service Price Transparency
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Recommend Dealer
Yes

January 31, 2025

Dealership Rating
Employee Rating

They professional, clear and succinct in communicating about communicating the details of the recommended repairs and the cost. More

by chbaker2
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Recommend Dealer
Yes

January 31, 2025

Dealership Rating
Employee Rating

Welcoming and warm with useful amenities, clean and comfortable. Would love for my car to be called back in. I got a lot of work done for my job. More

by DAVIDSTAUFFER0321
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Recommend Dealer
Yes

January 27, 2025

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Employee Rating

Emphatic about getting the vehicle running to its optimal shape. The staff at noryh penn are friendly and kind. More

by MYRIACHILD1
Service Price Transparency
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Recommend Dealer
Yes

January 18, 2025

Dealership Rating
Employee Rating

James took care of me from beginning to end. Explained everything I also listen to him talk to other customers explaining their problems which was unbelievable! Outstanding knowledge. More

by SAL4130
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Recommend Dealer
Yes

Other Employees Tagged: Erin Trotter, James Bangor

Jan 31, 2025

North Penn VW responded

Thank you for taking the time to provide feedback on Jim! It's great to hear he offered you an exceptional experience!

January 15, 2025

Dealership Rating
Employee Rating

Excellent I enjoyed the visit I will not do any more surveys for you. I resent you making me write 15 words More

by SMESTHOS
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Recommend Dealer
Yes
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