Jesse Martins | Page 23

Greenway Kia West responded

Thank you for your review, Matty! We’re glad Jesse and our Greenway Kia West service team made your recall service quick and easy. Friendly, efficient Kia care and prompt handling of recall notices are what we strive for. We appreciate your business and look forward to helping you with any future maintenance needs! – Mark Foster, Service Manager markfoster@greenwayauto.com

Greenway Kia West responded

Hi Kiferg, Thank you for your feedback and for recognizing Jesse’s awesome service—we’ll be sure to share your kind words with him. We’re sorry to hear that the repair took longer than expected and that you felt the cost was too high. Your input is important to us, and we’re always working to improve our processes and pricing transparency. If you’d like to discuss your experience further, please don’t hesitate to reach out. We appreciate you choosing Greenway Kia West and are proud to serve the Clermont and Central Florida community. —Your Greenway Kia West Team

Greenway Kia West responded

Hi, Thank you so much for your great review and for trusting Greenway Kia West with your vehicle service! We’re delighted to hear that Jessie was able to assist you and that you always choose our dealership for your service needs. We look forward to seeing you again on your next visit and are committed to providing you with excellent care every time. Thank you again for your loyalty to Greenway Kia West! Best regards, Mark Foster markfoster@greenwayauto.com

Greenway Kia West responded

Carrie, thank you for your thoughtful feedback! We’re happy to hear Tony consistently goes above and beyond to ensure you get the best service and value. We’ll also share your appreciation with our technicians who help keep your vehicle running strong. We truly value your trust in the Greenway Kia West service team. – Mark Foster, Service Manager | markfoster@greenwayauto.com

Greenway Kia West responded

Thank you for your feedback and 4-star review, Oscar. We're glad to hear that scheduling service around your work schedule has been easy and convenient—that’s something we work hard to provide. However, we sincerely apologize that your vehicle hasn’t always been returned as clean as it should be. That’s not the experience we aim for, and we appreciate you bringing it to our attention. We'll be sure to share this with our team and work on improving this going forward. We value your business and hope to earn that fifth star on your next visit. —Greenway Kia West Team

Greenway Kia West responded

Thank you so much for the amazing 5-star review, Vanessa! We’re honored to have earned your trust time and time again—five Kias is incredible! It means the world to us that you continue to choose Greenway Kia West for your vehicle needs. From our knowledgeable and helpful team to our quick and easy service, we're here to make every visit a great one. We truly appreciate your loyalty and look forward to being here for Kia #6! —Greenway Kia West Team

Greenway Kia West responded

Thank you so much for the 5-star review, Farida! We’re so glad to hear you had a smooth and positive experience with our helpful service team at Greenway Kia West. Your recommendation means the world to us, and we’re always here to provide the same great service whenever you need us. See you next time! —Greenway Kia West Service Team

Greenway Kia West responded

Thank you for the 5-star review, Althea! We're so glad to hear that Jesse kept you informed during your visit and took the time to explain everything clearly—including what to expect next time. At Greenway Kia West, we believe great service means great communication, and it’s wonderful to know Jesse delivered just that. We look forward to seeing you again on your next visit! —Greenway Kia West Service Team

Greenway Kia West responded

Thank you so much for the 5-star review, Denika! We're happy to hear you had a great experience and that our team kept you informed every step of the way. Friendly, helpful service and clear communication are what we strive for at Greenway Kia West. We truly appreciate your feedback and look forward to helping you again in the future! —Greenway Kia West Service Team

Greenway Kia West responded

Thank you for your 4-star review, Douglas! We’re glad to hear your service agent was kind, professional, and efficient—and that your car is running well. We truly appreciate your feedback and your trust in Greenway Kia West. If there’s anything we can do to earn that fifth star next time, don’t hesitate to let us know—we’re always looking to improve! —Greenway Kia West Service Team