Professional caring and making sure I as a customer stay
informed I was aware of each step
informed I was aware of each step
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by Rainehay
Verified Customer
Verified Customer
Other Employees Tagged:
Jesse Martins
Went to another dealership and they tried to sell me
something I didn't need. Took it to your dealership and I had a great experience found the problem and didn't try to sell me anything extra.
something I didn't need. Took it to your dealership and I had a great experience found the problem and didn't try to sell me anything extra.
More
by mave33
Verified Customer
Verified Customer
Service Price Transparency
Dec 27, 2025 -
Greenway Kia West responded
Thank you for the 5-star review, mave33! We truly appreciate you choosing Greenway Kia West in Orlando.
We’re especially glad to hear that after another dealership tried to sell you something you didn’t need, our team was able to find the real problem and take care of it without pushing anything extra. Honest, straightforward service is exactly what we aim for every visit.
Thanks again for trusting us with your vehicle—we look forward to helping you next time you need us!
— Mark Foster, Service Manager
markfoster@greenwayauto.com
Good treatment excellent service attendant attitude he
recommended what I needed I recommend Jessy Thanks
recommended what I needed I recommend Jessy Thanks
More
by chrissaelys28
Verified Customer
Verified Customer
Service Price Transparency
Dec 27, 2025 -
Greenway Kia West responded
Thank you for the 5-star review, chrissaelys28! We truly appreciate you choosing Greenway Kia West in Orlando for your service visit.
We’re glad you received excellent service and that your service advisor had a great attitude and recommended exactly what you needed. And thank you for recommending Jesse—we’ll be sure to share your kind words with him!
Thanks again for your trust—we look forward to seeing you next time!
— Mark Foster, Service Manager
markfoster@greenwayauto.com
Jesse is the best Service Rep I have ever come in contact
with!!! He was attentive, quick to get back to me with knowledgeable answers to my questions, gave very thoughtful advice. I felt he was always there
with!!! He was attentive, quick to get back to me with knowledgeable answers to my questions, gave very thoughtful advice. I felt he was always there to help me!
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by Penny
Verified Customer
Verified Customer
Other Employees Tagged:
Jesse Martins
Dec 27, 2025 -
Greenway Kia West responded
Thank you for the 5-star review, Penny! We truly appreciate you choosing Greenway Kia West in Orlando for your service visit.
We’re so happy to hear Jesse was the best service rep you’ve ever worked with—attentive, quick to respond, and knowledgeable with thoughtful advice. That “always there to help” feeling is exactly what we want every customer to experience. We’ll be sure to share your kind words with Jesse and our service team.
Thanks again for your trust—we look forward to seeing you next time!
— Mark Foster, Service Manager
markfoster@greenwayauto.com
Everything went smooth, the only thing it was a long day
at the waiting area. Got there at 2 and left at 6:30. But everyone was very nice and kept updating me.
at the waiting area. Got there at 2 and left at 6:30. But everyone was very nice and kept updating me.
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by Vanessa Figueras
Verified Customer
Verified Customer
Other Employees Tagged:
Jesse Martins
Dec 27, 2025 -
Greenway Kia West responded
Hi Vanessa Figueras — thank you for your feedback, and I’m sorry your visit took so long. Waiting from 2:00 to 6:30 is a long day, and we know your time is valuable.
We’re glad our team was nice and kept you updated throughout the process, but we still want to do better with timing and efficiency. If you’re willing, please email me the date of your visit and what you came in for so I can review what caused the delay and help improve the experience going forward.
— Mark Foster, Service Manager
markfoster@greenwayauto.com
Brian was so terribly nice as well as being knowledgeable
and honest. Thank you for everything. Give him a raise, he deserves it! Until next time- Happy Holidays
and honest. Thank you for everything. Give him a raise, he deserves it! Until next time- Happy Holidays
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by MANIACIX40
Verified Customer
Verified Customer
Service Price Transparency
Dec 27, 2025 -
Greenway Kia West responded
Thank you for the 5-star review, MANIACIX40! We truly appreciate you choosing Greenway Kia West in Orlando for your service visit.
We’re so glad to hear Brian was incredibly nice, knowledgeable, and honest—those are exactly the qualities we want our customers to feel every time they’re here. We’ll be sure to share your kind words with Brian and our leadership team.
Thank you again for trusting us, and Happy Holidays—we look forward to seeing you next time!
— Mark Foster, Service Manager
markfoster@greenwayauto.com
Very quick and efficient.
Jesse was extremely clear and helpful. Amazing customer service and I didn't have to wait too long
Jesse was extremely clear and helpful. Amazing customer service and I didn't have to wait too long
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by liam.bendayan
Verified Customer
Verified Customer
Other Employees Tagged:
Jesse Martins
Dec 27, 2025 -
Greenway Kia West responded
Thank you for the 5-star review, liam.bendayan! We truly appreciate you choosing Greenway Kia West in Orlando for your service visit.
We’re glad everything was quick and efficient, and that Jesse was extremely clear and helpful. Amazing customer service and minimal wait time is exactly what we aim for.
Thanks again for your trust—we look forward to seeing you next time!
— Mark Foster, Service Manager
markfoster@greenwayauto.com
All good.
Jesse was very helpful and professional. Thank you. I bring my vehicle here for service because I always have a good service experience.
Jesse was very helpful and professional. Thank you. I bring my vehicle here for service because I always have a good service experience.
More
by RA8106592
Verified Customer
Verified Customer
Other Employees Tagged:
Jesse Martins
Dec 27, 2025 -
Greenway Kia West responded
Thank you for the 5-star review, RA8106592! We truly appreciate you choosing Greenway Kia West in Orlando for your service visit.
We’re glad everything was all good and that Jesse was very helpful and professional. It means a lot that you continue to bring your vehicle here because you can count on a consistently good service experience. We’ll be sure to share your kind words with Jesse and the team.
Thanks again for your trust—we look forward to seeing you next time!
— Mark Foster, Service Manager
markfoster@greenwayauto.com
Very good and communicates well.
Helpful and very nice. Would recommend to anyone who needs help
Helpful and very nice. Would recommend to anyone who needs help
More
by alexyangbao
Verified Customer
Verified Customer
Service Price Transparency
Dec 16, 2025 -
Greenway Kia West responded
alexyangbao, thank you for the 5-star review! We’re glad to hear our team communicated well and was helpful and kind throughout your visit. We truly appreciate your recommendation and thank you for choosing us.
— Mark Foster, Service Manager
markfoster@greenwayauto.com
Jesse was very kind and knowledgeable.
He kept me updated every step of the way. Give him a raise!
He kept me updated every step of the way. Give him a raise!
More
by MANIACIX40
Verified Customer
Verified Customer
Service Price Transparency
Dec 16, 2025 -
Greenway Kia West responded
MANIACIX40, thank you for the 5-star review! We’re so glad to hear Jesse was kind, knowledgeable, and kept you updated every step of the way. We truly appreciate you recognizing his effort, and we’ll be sure to share your message with him.
— Mark Foster, Service Manager
markfoster@greenwayauto.com
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