Jesse Garcia
Jesse Garcia at Carl Burger Dodge Chrysler Jeep RAM World

Jesse Garcia | Page 9

Sales Consultant

Carl Burger Dodge Chrysler Jeep RAM World

8355 Hercules Street
La Mesa, CA 91942

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4.7
89 Reviews
4.7

89 Reviews

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89 Reviews of Jesse Garcia

January 01, 2021

Dealership Rating
Employee Rating

Easy deal, very fast transaction. Jesse listened to us, gave us a good deal we can work with, never felt pressured!! We had a good experience! Thank you!! More

by kyra.jocson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Gary Thiem , David Flores

December 04, 2020

Dealership Rating
Employee Rating

Very dissatisfied with customer service between sales and service. Identified glovebox did not close during test drive (5 days before purchase). Have called numerous times but still no call back nor plan to More

by David_flamand
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Fernando Vidana, Carlos Hernandez , David Flores, Christian Rincon

Dec 04, 2020

Carl Burger Dodge Chrysler Jeep RAM World responded

Good Afternoon David, My name is Barrett Pricor and I am the General Sales Manager here at Carl Burger RAM. I'm sorry that this has happened to you and that my team dropped the ball. I would like to schedule an appointment to handle this at your convenience. We will need the truck for at least a day and will provide a loaner for the time we have your vehicle. If you would respond with a date that works for you I will get it handled. Again we are sorry for the breakdown in communication. Sincerely, Barrett Pricor

Dec 05, 2020

Carl Burger Dodge Chrysler Jeep RAM World responded

Sounds good...Brandon is the person you need to ask for in sales and he will get it going for you. Thanks for your patience and understanding. Barrett

Dec 14, 2020

Carl Burger Dodge Chrysler Jeep RAM World responded

Just checking in to make sure your concern was handled...let me know if I can be of further assistance. Barrett

Dec 05, 2020

David_flamand responded

Thank you for the response. I will be able to bring the truck Monday after 4pm, but won’t be able to pick it up until Tuesday after 5pm If that works. My number is +16193023229

Dec 14, 2020

David_flamand responded

Still waiting for parts to come in, so we can schedule another service visit. This will be the fourth opportunity to resolve the problem. 1- Identified with salesman during test drive 2- Day of purchase the vehicle was in service for 1 hour only to be told they couldn’t get to it. 3- Recent appointment with service to learn they needed to order a new glovebox.

December 02, 2020

Dealership Rating
Employee Rating

It was a little disappointing that my previous services on the truck I traded did not find the problem sooner. I am very dilligent when it comes to servicing my vehicles with the dealer I purchase my vehic More

by LARRY95
Recommend Dealer
Yes

Other Employees Tagged: Fernando Vidana , Dave Garcia

November 26, 2020

Dealership Rating
Employee Rating

I went looking. For a Jeep Rubincon Diesel with the color white on white they had to dealer Trade to get me one. They priced it at full retail I insisted it must have a Winch installed and they add More

by Weimerob
Recommend Dealer
Yes

Other Employees Tagged: Sonny Kareem

August 20, 2020

Dealership Rating
Employee Rating

Jesse was very kind with us, they have a lot inventory. First we look the jeeps and nobody look at us and the. Jesse helps to choose More

by vafa80
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Gary Thiem

August 04, 2020

Dealership Rating
Employee Rating

Loved it. Very helpful. I was in and out in no time. Jesse took the time show us everything about the car. Thank you. Monique More

by msbremo2003
Recommend Dealer
Yes

Other Employees Tagged: Sonny Kareem

July 24, 2020

Dealership Rating
Employee Rating

The COVID experience has changed the way one shop for a vehicle. The bounce part was, you dont spend hours at the dealership, you just spend hours on the phone in the comfort of your home. More

by Chrismtnbike
Recommend Dealer
Yes

July 22, 2020

Dealership Rating
Employee Rating

I enjoyed the customer service because from the time I walked inside the building I was presented a helpful environment! I went online to search for my dream car and founded a 2018 jeep renegade and help More

by Quint.jump
Recommend Dealer
Yes

Other Employees Tagged: Preston Skinner , Sonny Kareem

May 19, 2020

Dealership Rating
Employee Rating

Easy transaction to buy a used Jeep and trade in our old one. Worked out all the details over the phone and stayed committed to what was promised. More

by raiderron67
Recommend Dealer
Yes

Other Employees Tagged: Gus Aldulaimi

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