Jesse Alvarado

Claremont Toyota responded

We take pride in providing quality service here and it's clear that's not what you've received. When you have a moment to speak, please contact us, as we'd like to learn more about where we've been falling short, as well as the issues you had with the body shop you were referred to. We hope to hear from you. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

Claremont Toyota responded

Thanks for the fantastic review, Lily! We're thrilled to hear that our team was attentive and helpful. Your satisfaction means a lot to us, and we’re glad we could assist you. Looking forward to seeing you again soon! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

Claremont Toyota responded

Thanks for your wonderful feedback, Fred! We're thrilled to hear you enjoyed your experience with our organized dealership and friendly team. Your satisfaction is our priority, and we appreciate you taking the time to share your thoughts. Looking forward to seeing you again soon! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

Claremont Toyota responded

Jimmy, Transparency is a top priority to us here, which is why we're disappointed to read this. We'd like to speak with you further about your experience, as we value your opinion, satisfaction, and business. Please contact us when you have a moment. We're looking forward to hearing from you. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

Claremont Toyota responded

Chloe, It's never our intention to mislead anybody, this was just a simple miscommunication regarding the final price not including taxes. We're disappointed that because of this we could not get you into this vehicle. Should you like to discuss your experience any further, please don't hesitate to contact us. We're always here to help. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

Claremont Toyota responded

Thanks for the feedback! We're glad to hear you had a great experience with our team from start to finish. Your satisfaction is important to us, and we’re always here to help with any future needs! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

Claremont Toyota responded

Thanks, Sydney! We’re thrilled to hear that our team was helpful and kind in guiding you to the right place. Providing excellent service is our priority, and it's great to know we made your experience a positive one! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

Claremont Toyota responded

Thank you for the kind words, SUSANHOVSEP! We're thrilled to hear that you had such a positive experience with our salesman and that you found our customer service to be wonderful. We appreciate your recommendation and are so glad to hear that the trip was worth it. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

Claremont Toyota responded

While pleased to see your advisor was friendly, we're disappointed your tires were not rotated. It's important we provide accurate service and this is something we will be addressing with our team. Should you like to discuss this or any other issue you've experienced here, please don't hesitate to contact us. We're here to help. Thank you. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

Claremont Toyota responded

Your time is valuable and we're disappointed that services are taking longer than expected. When you have a moment to speak, we'd like to learn more about these long waits, as we value your opinion, satisfaction, and business. Please contact us at your convenience. We hope to hear from you. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500