Jesse Alvarado

Claremont Toyota responded

Jimmy, Transparency is a top priority to us here, which is why we're disappointed to read this. We'd like to speak with you further about your experience, as we value your opinion, satisfaction, and business. Please contact us when you have a moment. We're looking forward to hearing from you. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

Claremont Toyota responded

Chloe, It's never our intention to mislead anybody, this was just a simple miscommunication regarding the final price not including taxes. We're disappointed that because of this we could not get you into this vehicle. Should you like to discuss your experience any further, please don't hesitate to contact us. We're always here to help. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

Claremont Toyota responded

Thanks for the feedback! We're glad to hear you had a great experience with our team from start to finish. Your satisfaction is important to us, and we’re always here to help with any future needs! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

Claremont Toyota responded

Thanks, Sydney! We’re thrilled to hear that our team was helpful and kind in guiding you to the right place. Providing excellent service is our priority, and it's great to know we made your experience a positive one! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

Claremont Toyota responded

Thank you for the kind words, SUSANHOVSEP! We're thrilled to hear that you had such a positive experience with our salesman and that you found our customer service to be wonderful. We appreciate your recommendation and are so glad to hear that the trip was worth it. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

Claremont Toyota responded

While pleased to see your advisor was friendly, we're disappointed your tires were not rotated. It's important we provide accurate service and this is something we will be addressing with our team. Should you like to discuss this or any other issue you've experienced here, please don't hesitate to contact us. We're here to help. Thank you. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

Claremont Toyota responded

Your time is valuable and we're disappointed that services are taking longer than expected. When you have a moment to speak, we'd like to learn more about these long waits, as we value your opinion, satisfaction, and business. Please contact us at your convenience. We hope to hear from you. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

Claremont Toyota responded

Thank you for taking the time to share your experience, Tahoeunique! We're thrilled to hear that our service staff provided you with enthusiastic and knowledgeable assistance. We strive to offer top-notch service to all our customers, and we're glad we could help you. We appreciate your kind words! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

Claremont Toyota responded

Hi CVALLI8758, thank you for sharing your positive experience with Jesse and Joseph! We're thrilled to hear that they made your purchasing process seamless. Enjoy your new ride, and please don't hesitate to reach out if you need any further assistance. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

Claremont Toyota responded

Hey Dholridge, thank you for sharing your experience with us! We're thrilled to hear that you had a smooth transaction and received great customer service. Our team at Claremont Toyota is dedicated to ensuring all your needs are met. We appreciate your positive feedback and look forward to serving you again! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500