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Jerry Pena

Overview Reviews (110) Inventory (1067)

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Jerry Pena

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Jerry Pena

Internet Manager

Mark Christopher Auto Center

2131 E Convention Center Way
Ontario, CA 91764

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4.5

110 Reviews

Overview Reviews (110) Inventory (1067)

4.5

110 Reviews

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110 Reviews of Jerry Pena

December 31, 2024

Dealership Rating

Employee Rating

It was good deal and I am satisfying this car. If I'll buy the another car, I'll visit this shop. If I'll buy the another car, I'll visit this shop. More

by TM2020

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

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December 22, 2024

Dealership Rating

Employee Rating

We’ve purchased several vehicles from Mark Christopher and will continue to do so! Clean, helpful, and quick service! and will continue to do so! Clean, helpful, and quick service! More

by kellie.pennino

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Sam Fakhouri

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Dec 23, 2024 -

Mark Christopher Auto Center responded

Thank you so much for your kind words, Kellie! We truly appreciate your continued support and your choosing Mark Christopher Auto Center for your vehicle purchases. It's great to hear that you value our clean, helpful, and quick service. We look forward to assisting you again in the future! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

December 17, 2024

Dealership Rating

Employee Rating

Jerry is an awesome person, very kind and understands the needs of the client, help us to get very satisfied with our purchase showing us all the possible options. needs of the client, help us to get very satisfied with our purchase showing us all the possible options. More

by ALEZA79

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Bryan Morales , Eme

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Dec 17, 2024 -

Mark Christopher Auto Center responded

Thank you so much for your wonderful review! I truly appreciate your kind words about our team at Mark Christopher Auto Center. It’s fantastic to hear that you felt well taken care of and satisfied with your purchase. I strive to provide the best options for our clients, and I'm glad that Jerry could assist you. I look forward to seeing you again! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

December 09, 2024

Dealership Rating

Employee Rating

This was the second time we have purchased a Truck at Mark Christopher and both times have been a great experience. Jerry has helped assist us both times purchasing the truck. We had a great experience t Mark Christopher and both times have been a great experience. Jerry has helped assist us both times purchasing the truck. We had a great experience the first time with Jerry and we came back for a second time. Jerry was very helpful and great. Thanks Jerry! More

by jamiewonger

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Dec 10, 2024 -

Mark Christopher Auto Center responded

Thank you so much for your wonderful review! We greatly appreciate your continued trust in Mark Christopher Auto Center and are thrilled to hear that both of your truck purchasing experiences have been great. It's fantastic to know that Jerry was able to assist you so well both times. We look forward to seeing you again for your next vehicle purchase! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

November 25, 2024

Dealership Rating

Employee Rating

Jerry is just awesome! He is very friendly, attentive, and knowledgeable. We keep coming back to Jerry cause he takes care of us, Thanks Jerry! The finance staff is has be He is very friendly, attentive, and knowledgeable. We keep coming back to Jerry cause he takes care of us, Thanks Jerry! The finance staff is has been great as well getting us out in great time! More

by SPEAROWS

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Nov 26, 2024 -

Mark Christopher Auto Center responded

Thank you for your fantastic review! We're thrilled to hear that Jerry provided you with excellent service and that you appreciate the attention he gives to our customers. It’s great to know our finance staff also made your experience smooth and timely. We look forward to welcoming you back to Mark Christopher Auto Center in the future! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

November 16, 2024

Dealership Rating

Employee Rating

Great bery responsive knowledge able and complete through the entire process financing was simple and fast the entire process financing was simple and fast More

by scotthendrix

Verified Customer

Sales Price Transparency

Trade-in Experience

Recommend Dealer

Yes

Other Employees Tagged: Joe Gonzalez, Armando Nuno, Alex Sarabia, Nick Polytarhos, Albert Rodriguez, Joel Rodriguez , JT Trimble, JC Cavazos

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Nov 19, 2024 -

Mark Christopher Auto Center responded

Thank you so much for your fantastic review! We're thrilled to hear that you found our team at Mark Christopher Auto Center to be responsive and knowledgeable throughout the financing process. We strive to make everything as simple and fast as possible for our customers. We look forward to assisting you again in the future! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

November 15, 2024

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Employee Rating

I spent well over $100K on a vehicle. It has just over 2500 miles. It has been to the shop twice. I asked for a loaner both times and did not receive it. I was not notified in advance tha It has just over 2500 miles. It has been to the shop twice. I asked for a loaner both times and did not receive it. I was not notified in advance that a loaner would not be provided. Will Mark Christopher reimburse me for the Uber costs I will incur? More

by btrev

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Greg Hess, Sam Fakhouri, Jeff Rizzi

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Nov 18, 2024 -

Mark Christopher Auto Center responded

Thank you for reaching out and sharing your experience. We understand your concerns regarding the situation with your vehicle and the lack of a loaner during your visits to Mark Christopher Auto Center. Your feedback is valuable, and we appreciate you bringing this to our attention. I encourage you to contact me directly to discuss the matter further and to work towards a positive resolution. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 02, 2024

Dealership Rating

Employee Rating

Really great team of people to work, thankful for helping me out on my new car me out on my new car More

by rodriguezjustin1

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Joe Gonzalez, Sam Fakhouri, Jason Ho, Jeff Rizzi, Nick Polytarhos, Albert Rodriguez, Joel Rodriguez , JT Trimble, JC Cavazos , Anthony Farfan

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Nov 05, 2024 -

Mark Christopher Auto Center responded

Thank you so much for your kind words! We at Mark Christopher Auto Center are thrilled to hear that you had a great experience with our team and that we could assist you with your new car. We appreciate your support and look forward to helping you again in the future! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

October 31, 2024

Dealership Rating

Employee Rating

They had what I wanted and I bought it! It was relatively pain free. Yeah!!! It was relatively pain free. Yeah!!! More

by Yeti

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Joe Gonzalez, Sam Fakhouri, Nick Polytarhos, Albert Rodriguez, Joel Rodriguez , JT Trimble, JC Cavazos

Report | Print

Nov 01, 2024 -

Mark Christopher Auto Center responded

Thank you for sharing your experience! We’re thrilled to hear that you found what you wanted at Mark Christopher Auto Center and that the process was relatively pain-free. Your enthusiasm is greatly appreciated! We look forward to welcoming you back for any future needs. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

October 31, 2024

Dealership Rating

Employee Rating

Reasonable ample inventory for purchase choices and willing to make a reasonable deal. Trade in was what I expected. willing to make a reasonable deal. Trade in was what I expected. More

by rikim7588

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Sam Fakhouri

Report | Print

Nov 01, 2024 -

Mark Christopher Auto Center responded

Thank you for your feedback! We appreciate you taking the time to share your experience at Mark Christopher Auto Center. We're glad to hear you found our inventory ample and that you were satisfied with your trade-in valuation. If you have any further questions or need assistance, feel free to reach out. We look forward to seeing you again! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

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Jerry Pena

Internet Manager

Mark Christopher Auto Center

110 Reviews of Jerry Pena

Dealership Inventory (1067 Vehicles)

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