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Jerry Pena
Jerry Pena at Mark Christopher Auto Center
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Jerry Pena

Internet Manager

Mark Christopher Auto Center

2131 E Convention Center Way
Ontario, CA 91764

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4.5
105 Reviews
4.5

105 Reviews

Write a Review

105 Reviews of Jerry Pena

November 16, 2024

Dealership Rating
Employee Rating

Great bery responsive knowledge able and complete through the entire process financing was simple and fast More

by scotthendrix
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes

Other Employees Tagged: Joe Gonzalez, Armando Nuno, Alex Sarabia, Nick Polytarhos, Albert Rodriguez, Joel Rodriguez , JT Trimble, JC Cavazos

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Nov 19, 2024

Mark Christopher Auto Center responded

Thank you so much for your fantastic review! We're thrilled to hear that you found our team at Mark Christopher Auto Center to be responsive and knowledgeable throughout the financing process. We strive to make everything as simple and fast as possible for our customers. We look forward to assisting you again in the future! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

November 15, 2024

Dealership Rating
Employee Rating

I spent well over $100K on a vehicle. It has just over 2500 miles. It has been to the shop twice. I asked for a loaner both times and did not receive it. I was not notified in advance tha More

by btrev
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Greg Hess, Sam Fakhouri, Jeff Rizzi

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Nov 18, 2024

Mark Christopher Auto Center responded

Thank you for reaching out and sharing your experience. We understand your concerns regarding the situation with your vehicle and the lack of a loaner during your visits to Mark Christopher Auto Center. Your feedback is valuable, and we appreciate you bringing this to our attention. I encourage you to contact me directly to discuss the matter further and to work towards a positive resolution. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 02, 2024

Dealership Rating
Employee Rating

Really great team of people to work, thankful for helping me out on my new car More

by rodriguezjustin1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joe Gonzalez, Sam Fakhouri, Jason Ho, Jeff Rizzi, Nick Polytarhos, Albert Rodriguez, Joel Rodriguez , JT Trimble, JC Cavazos , Anthony Farfan

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Nov 05, 2024

Mark Christopher Auto Center responded

Thank you so much for your kind words! We at Mark Christopher Auto Center are thrilled to hear that you had a great experience with our team and that we could assist you with your new car. We appreciate your support and look forward to helping you again in the future! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

October 31, 2024

Dealership Rating
Employee Rating

They had what I wanted and I bought it! It was relatively pain free. Yeah!!! More

by Yeti
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joe Gonzalez, Sam Fakhouri, Nick Polytarhos, Albert Rodriguez, Joel Rodriguez , JT Trimble, JC Cavazos

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Nov 01, 2024

Mark Christopher Auto Center responded

Thank you for sharing your experience! We’re thrilled to hear that you found what you wanted at Mark Christopher Auto Center and that the process was relatively pain-free. Your enthusiasm is greatly appreciated! We look forward to welcoming you back for any future needs. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

October 31, 2024

Dealership Rating
Employee Rating

Reasonable ample inventory for purchase choices and willing to make a reasonable deal. Trade in was what I expected. More

by rikim7588
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sam Fakhouri

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Nov 01, 2024

Mark Christopher Auto Center responded

Thank you for your feedback! We appreciate you taking the time to share your experience at Mark Christopher Auto Center. We're glad to hear you found our inventory ample and that you were satisfied with your trade-in valuation. If you have any further questions or need assistance, feel free to reach out. We look forward to seeing you again! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

October 29, 2024

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Employee Rating

Dealership was helpful and sales people are amazing at their jobs. Also taking care of you while waiting at the dealership. More

by CORTESGABRIEL525
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Polytarhos

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Oct 31, 2024

Mark Christopher Auto Center responded

Thank you for your wonderful review! We're thrilled to hear that you found our sales team at Mark Christopher Auto Center helpful and amazing. We pride ourselves on providing excellent service, and it's great to know that you felt well taken care of during your visit. We look forward to seeing you again soon! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

October 19, 2024

Dealership Rating
Employee Rating

Súper excelente el vendedor claro k lo recomiendo y volvería a comprar otro auto ahí More

by delgadoalma40
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Greg Hess, Joe Gonzalez, Sam Fakhouri, Jeff Rizzi, Albert Rodriguez, JC Cavazos

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Oct 22, 2024

Mark Christopher Auto Center responded

Gracias por tu comentario positivo. Nos alegra saber que tu experiencia con Mark Christopher Auto Center fue excelente y que nuestro vendedor cumplió con tus expectativas. Estaremos encantados de ayudarte nuevamente cuando decidas comprar otro auto. ¡Te esperamos! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

October 15, 2024

Dealership Rating
Employee Rating

It was a real pleasure dealing with Edgar Inchaurregui and your GM Lloyd. True professionals. More

by CARLOS.DELAISLA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Report | Print
Oct 17, 2024

Mark Christopher Auto Center responded

Thank you for your wonderful feedback! We're thrilled to hear that you had a great experience with Edgar and me at Mark Christopher Auto Center. Our team is committed to providing professional service, and it's rewarding to know that we met your expectations. We hope to see you again soon! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

October 07, 2024

Dealership Rating
Employee Rating

Super nice, they were friendly and explained everything I needed to know about the car plus all the paperwork was quick which I really liked More

by arceliamedina31
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Report | Print
Oct 09, 2024

Mark Christopher Auto Center responded

Thank you for your review! We’re glad to hear you found our team at Mark Christopher Auto Center friendly and that the process was quick and informative. Your experience matters to us, and we appreciate your feedback. We look forward to assisting you again in the future! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

October 06, 2024

Dealership Rating
Employee Rating

We were able to shop around and look for a car that fits our needs. Thankful for a patient sales associate junior. More

by ameliajmua
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sam Fakhouri

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Oct 08, 2024

Mark Christopher Auto Center responded

Thank you for your wonderful review! We're thrilled to hear that you found a car that fits your needs, and we appreciate your kind words about Junior. At Mark Christopher Auto Center, we pride ourselves on providing patient and attentive service. We look forward to assisting you again in the future! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

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