Jerome Bigby

They worked with my trade in vehicle and agreed on reasonable price. Finally stayed passed closing to make the sale successful. reasonable price. Finally stayed passed closing to make the sale successful. More

by sapnvcu Verified Customer Verified Customer

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This is the best dealership I have ever been too…thank you for your service you for your service More

by landnatavius12 Verified Customer Verified Customer

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I haven't been impressed that they aren't fixing the broken windshield that they said they would fix when I originally purchased the car. I have been waiting for their management to call me back for ove broken windshield that they said they would fix when I originally purchased the car. I have been waiting for their management to call me back for over a week now. Jerome has been responsive, but that hasn't been very cool. They also said that the car had undergone extensive repairs ahead of selling, but after turning it on and driving it home, it has a oil change needed signal that turns on as well as a stop/start repair that is needed. This is for my 2021 Chrysler Pacifica that I purchased a couple of weeks ago. Please call me back and get the repairs ordered for this car like you said you would. More

by taylorpfunk Verified Customer Verified Customer

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Great customer service love the fast passing o waiting long time .people and the team are top tier long time .people and the team are top tier More

by britgreen28 Verified Customer Verified Customer

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Very friendly agents , I was welcomed from the time I arrived at the Lot, sales man and manger worked hard to get me the best deal and interest rate, very familiar with the car I wanted to Purchase. i gi arrived at the Lot, sales man and manger worked hard to get me the best deal and interest rate, very familiar with the car I wanted to Purchase. i give them a 10 out of 10 More

by sammychq Verified Customer Verified Customer

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A great experience with no pressure. I would go back for another car without a doubt. I would go back for another car without a doubt. More

by lonnaew Verified Customer Verified Customer

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It was a great experience, they were attentive and knew what they were doing. I do appreciate their professionalism!! what they were doing. I do appreciate their professionalism!! More

by WHARTONVANESSA73 Verified Customer Verified Customer

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Lack of communication it was horrible getting my car also did not tell me about the Lemon Law buy back. It was in the papers but it was never verbally told to me that one made a big difference did not tell me about the Lemon Law buy back. It was in the papers but it was never verbally told to me that one made a big difference More

by gaysen12 Verified Customer Verified Customer

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Horrible service and horrible communication. They kept our car for 5 months and fixed nothing. They kept sending us emails that it was repaired and they never fixed anything. One time we came to They kept our car for 5 months and fixed nothing. They kept sending us emails that it was repaired and they never fixed anything. One time we came to see what was going on and they told us “a part was missing” and asked us where it was. We explained nothing was missing when we dropped it off. They later found it in their mechanic shop area. We felt with over 3 managers and 5 specialist. Every-time we got a new promise but nothing was ever fulfilled. We had to call corporate twice. It was a horrible experience. To the point I don’t ever buy another Kia again. Just to be sure I don’t have to deal with them. I absolutely hated dealing with them. They never picked up the phone. They never called when they said they would. Everytime I wanted some king of update, I had to drive an hour up there everytime to talk face to face because they never called back or picked up the phone. Just horrible. More

by info@jscreativegroup.com Verified Customer Verified Customer

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Great service and very fast would defiantly comeback for all my service needs and recommend them all my service needs and recommend them More

by bundrantdavid112018 Verified Customer Verified Customer

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