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Jermaine Heard
Jermaine Heard | Page 3
Service Advisor
Russ Darrow Metro Chrysler Dodge Jeep RAM
10901 W Metro Auto Mall
Milwaukee, WI 53224
75 Reviews
Dealership Experience
11 yrs, 5 mos
75 Reviews
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75 Reviews of Jermaine Heard
March 15, 2026
Horrible and I won't be back. Jermaine had a nasty attitude when I came in and he was talking about my son. He couldn't explain my bill and I didn't get everything that I was supp Jermaine had a nasty attitude when I came in and he was talking about my son. He couldn't explain my bill and I didn't get everything that I was supposed to had done. More
by REGINAGETER
Verified CustomerOther Employees Tagged: Jermaine Heard
March 15, 2026
Great service well recommended, always willing to listen and help in every aspect, will not hesitate to keep going and help in every aspect, will not hesitate to keep going More
by Mindy
Other Employees Tagged: Kristian Heinrich, Michael Reichert, ROB JARECKI, MICHAEL RINNER, Dontario Palmer
March 13, 2026
After my horrible experience last time I had service at your dealership, he went over and beyond to make sure I was comfortable with my service. He explained everything in details and he was honest and tra your dealership, he went over and beyond to make sure I was comfortable with my service. He explained everything in details and he was honest and transparent. More
by sandra.hazzard
Other Employees Tagged: Jermaine Heard
January 29, 2026
It's so hard getting in touch with anyone at this dealership. Their communication is at an all time low, so low that it practically doesn't exist. They give you the run around all day long and tell l dealership. Their communication is at an all time low, so low that it practically doesn't exist. They give you the run around all day long and tell lies constantly. I will never deal with this dealership again. Even when you ask yo speak with upper management, nothing ever gets resolved and upper management doesn't respond back either. More
by STEELE_SOLO
Other Employees Tagged: Kristian Heinrich, Michael Reichert, ROB JARECKI
January 26, 2026
Excellent The service is excellent. The staff are knowledgeable and friendly. Would definitely recommend The service is excellent. The staff are knowledgeable and friendly. Would defini The staff are knowledgeable and friendly. Would definitely recommend The service is excellent. The staff are knowledgeable and friendly. Would definitely recommend to everyone More
by maeclevenger
Other Employees Tagged: Jermaine Heard
January 19, 2026
Friendly service, clean environment and knowledge staff. My vehicle was ready in the timeframe that I was advised it would be. Jermaine is always a pleasure to work with! My vehicle was ready in the timeframe that I was advised it would be. Jermaine is always a pleasure to work with! More
by LATASHA_CARNEY
Other Employees Tagged: Jermaine Heard
December 25, 2025
Great customer service and a customer first impression Thank you for everything I am happy to be a customer of yours for my last 3 car purchases Thank you for everything I am happy to be a customer of yours for my last 3 car purchases More
by DANIELSEBASTIAN84
Other Employees Tagged: Jermaine Heard
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