Jeremy Sanchez
Jeremy Sanchez at McGrath City Honda

Jeremy Sanchez | Page 12

Service manager

McGrath City Honda

6720 West Grand Avenue
Chicago, IL 60707

4.6
120 Reviews
4.6

120 Reviews

Write a Review

Dealership Experience

14 yrs, 2 mos

Industry Experience

14 yrs, 3 mos

120 Reviews of Jeremy Sanchez

May 04, 2020

Dealership Rating
Employee Rating

The WORST Service Department! I made an appointment for an oil change and a software update. When I get there I’m greeted and told that he would need to get me an advisor because he works for the express. More

by writingyouback
Recommend Dealer
No
May 11, 2020

McGrath City Honda responded

Mr. Cardenas, We at McGrath City Honda would like to thank you for your patience as we attempted to let you know when you arrived that we had an unexpected delay in our shop that we were not able to have predicted ahead of time. For the safety of all of our customers, including yourself, we follow a strict protocol of making sure any employees who have symptoms related to the current pandemic are sent home to recover. On the day of your appointment we unfortunately had several employees who could not work that day for the safety of us all. We did not know ahead of time that this would happen. Therefore we were letting our customers know upon arrival that our wait times were much longer than expected that day. We would rather have you be upset over a longer wait for your car, than compromise the health and safety of customers and our employees. It is very possible that another Honda dealership did not have the same situation that day. We apologize if this caused you an inconvenience, and we hope that you will appreciate the safety measures we have put in place to protect you and your family, and that you will come visit us again in the future.

October 10, 2019

Dealership Rating
Employee Rating

Jermey helped me today answering a few question about my vehicle. Very knowledgeable guy and always willing to go out of his way to make Customers happy. Employees like this is the reason why I will continu More

by Honda777
Recommend Dealer
Yes

December 15, 2018

Dealership Rating

Service experience and prce This is the 2nd time i have been to this dealership and both times the employees have been very friendly and get you exactly what you need. A price of More

by Review123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

August 08, 2018

Dealership Rating
Employee Rating

Service Jermery helped me today servce was great I will be back the price was good the waiting area was impressive. Thanks McGrath city Honda see you all on m More

by Bhavin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cashiers

Aug 08, 2018

McGrath City Honda responded

Thanks for giving us the opportunity to service your vehicle. I am happy to hear that everything went well for you. I will pass your feedback along to the team! Sincerely, Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager

August 07, 2018

Dealership Rating
Employee Rating

Awesome Everyone here was so friendly definitely would recommend this dealership to anyone who looks for customer service first. They gave me a free car wash More

by Honda777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 08, 2018

McGrath City Honda responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. Sincerely, Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager

July 31, 2018

Dealership Rating

Quick battery change Had problems with my car, called the dealership and they told me to come in. Carlos Gonzalez, the service advisor took care of everything right away a More

by Vramos17
Recommend Dealer
Yes
Jul 31, 2018

McGrath City Honda responded

We strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing McGrath City Honda's Service Department. Sincerely, Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager

July 14, 2018

Dealership Rating
Employee Rating

Service Good Mornig my service today was excellnt Jeremy Sanchez was very polite and quick. Mcgrath has alway provided me with good service I had six cars . More

by John mika
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 16, 2018

McGrath City Honda responded

Thanks for giving us the opportunity to service your vehicle. I am happy to hear that everything went well for you. I will pass your feedback along to the team! Sincerely, Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager

July 06, 2018

Dealership Rating
Employee Rating

Great Experience! Jeremy at McGrath was very helpful and communicative when it came to getting my oil change and tire rotation. Thank you Jeremy and McGrath for your he More

by madelinecr23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 12, 2018

McGrath City Honda responded

We strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing McGrath City Honda's Service Department. Sincerely, Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager

June 28, 2018

Dealership Rating
Employee Rating

Jermey Sanchez is Awesome. Great person to help me out. Great person to service me Keep up the good customer service. Great person to know. A very warm welcome when you enter in Honda service area More

by Kaiden
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 03, 2018

McGrath City Honda responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager

June 22, 2018

Dealership Rating
Employee Rating

Awesome Jeremy was awesome and took good care of me even with the misunderstanding with 1st service. I appreciate the discount now I will wait. I pray n More

by Mingui83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 25, 2018

McGrath City Honda responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager

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