Jeremy Sanchez | Page 11

Excellent service! Jeremy kept me informed about my car's status the whole time they had it. He answered the million questions that i asked him and explained everything to me so I understood it. I highly rec status the whole time they had it. He answered the million questions that i asked him and explained everything to me so I understood it. I highly recommend this Amazing service team. More

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Was really nice very professional and helpful that’s why I always go to Honda’s and get my Maintanance work done you can’t put a price on quality I always go to Honda’s and get my Maintanance work done you can’t put a price on quality More

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Clean dealership who cares for you even after the sale. They have done a great job in transitioning into the “new normal”. The service provider provided honest feedback and the dealership does honest work. They have done a great job in transitioning into the “new normal”. The service provider provided honest feedback and the dealership does honest work. More

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My mother and I purchased New 2018 Honda Accord EXL from here. We didn't noticed the car had major body panel gaps because it was dark. When we brought the car in the Dealership blamed us at first that mayb here. We didn't noticed the car had major body panel gaps because it was dark. When we brought the car in the Dealership blamed us at first that maybe we damaged the vehicle at first. But than the regional manager inspected the car and took it in for a fix up. Even though they took it in for 2 or 3 times, till this day it still looks like the car was in a accident. Because of the hustle the regional manager offered us few free accessories. We decided to go with prking sensors, and it took McGrath City Honda Service over a month to install them because they messed up front and rear bumpers drilling the holes for the sensors. They had to order new ones and get them painted where its not manufacture paint nor put together. Been almost 2 years now and the paint started to chip off from front and back. Even though i been advised by a service manager that it has lifetime warranty for the paint, few days ago i been told otherwise. Not only the same Dealership sold me a faulty Vehicle, but the service of the same dealership made it worse. Me and my family will never purchase Honda automobiles ever again as we used to. Their vehicles might have long lasting engines but when it comes to service and body of the vehicles, it went down. And Honda dont want to take responsibility for their mistakes. More

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The WORST Service Department! I made an appointment for an oil change and a software update. When I get there I’m greeted and told that he would need to get me an advisor because he works for the express. an oil change and a software update. When I get there I’m greeted and told that he would need to get me an advisor because he works for the express. Then JEREMY SANCHEZ approaches me to tell me that they would NOT be doing the software update because I need to leave the vehicle. I said that I really need this done today and I had made an APPOINTMENT to get this done. He told me to make ANOTHER appointment and that I would need to leave the car the WHOLE day. So I went ahead and made another appointment but after leaving I went to Honda on Grand and they were able to take care of my software update and oil change - No appointment needed. Needless to say that I’m NEVER going back. Oh and my confirmation number in case they want to look it up is X01MF17VRN. More

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Jermey helped me today answering a few question about my vehicle. Very knowledgeable guy and always willing to go out of his way to make Customers happy. Employees like this is the reason why I will continu vehicle. Very knowledgeable guy and always willing to go out of his way to make Customers happy. Employees like this is the reason why I will continue to do business with Honda! Thank you More

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Service experience and prce This is the 2nd time i have been to this dealership and both times the employees have been very friendly and get you exactly what you need. A price of This is the 2nd time i have been to this dealership and both times the employees have been very friendly and get you exactly what you need. A price of one service i needed was $20 cheaper than other Honda dealerships too. I am very happy with the service and will only take my car here to be serviced. - Tony More

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Service Jermery helped me today servce was great I will be back the price was good the waiting area was impressive. Thanks McGrath city Honda see you all on m Jermery helped me today servce was great I will be back the price was good the waiting area was impressive. Thanks McGrath city Honda see you all on my next visit More

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Awesome Everyone here was so friendly definitely would recommend this dealership to anyone who looks for customer service first. They gave me a free car wash Everyone here was so friendly definitely would recommend this dealership to anyone who looks for customer service first. They gave me a free car wash and offered me coffee More

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Quick battery change Had problems with my car, called the dealership and they told me to come in. Carlos Gonzalez, the service advisor took care of everything right away a Had problems with my car, called the dealership and they told me to come in. Carlos Gonzalez, the service advisor took care of everything right away and explained everything. Loved the service and that it was done in a timely matter. More

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