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Jeremy Rivera

Overview Reviews (1257) Inventory (580)

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Jeremy Rivera

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Jeremy Rivera

Service Advisor

Lexus of Pembroke Pines

16150 Pines Boulevard
Pembroke Pines, FL 33027

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4.7

1,257 Reviews

Overview Reviews (1257) Inventory (580)

Dealership Experience

14 yrs, 3 mos

4.7

1,257 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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1257 Reviews of Jeremy Rivera

April 23, 2025

Dealership Rating

Employee Rating

From the first service when my car got out of warranty the transmission been acting bad the transmission been acting bad More

by TSACHOU

Verified Customer

Workmanship

Recommend Dealer

Other Employees Tagged: Scott Mankin, Gustavo Palacio, Jaime Garcia, Adam Hoglievina

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April 20, 2025

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Employee Rating

Very helpful, Jeremy took care of of me right away and kept me updated on what was going on with my car kept me updated on what was going on with my car More

by Rachel Ramcharan

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Apr 21, 2025 -

Lexus of Pembroke Pines responded

Rachel, we're delighted to hear that Jeremy provided you with prompt and attentive service at Lexus of Pembroke Pines. Thank you for sharing your experience!

April 20, 2025

Dealership Rating

Employee Rating

Technicians performed the service fast as usual and car was given back clean and shiny was given back clean and shiny More

by ILBI71

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Apr 22, 2025 -

Lexus of Pembroke Pines responded

Thanks for sharing this praise for our team at Lexus of Pembroke Pines! We're glad to hear we could deliver your car back clean and shiny. Safe travels!

April 19, 2025

Dealership Rating

Employee Rating

Very clean dealiship, a friendly, polite and helpful staff, they work hard and fast to get your car serviced as soon as they can. staff, they work hard and fast to get your car serviced as soon as they can. More

by ILBI71

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jaime Garcia

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Apr 21, 2025 -

Lexus of Pembroke Pines responded

Thank you for sharing your experience with us! We're delighted to hear that our team at Lexus of Pembroke Pines provided efficient and friendly service. We appreciate your support and look forward to serving you again in the future!

April 18, 2025

Dealership Rating

Employee Rating

A customer since 2002. Very satisfied with sales and service center. Fast and accurate response. Very satisfied with sales and service center. Fast and accurate response. More

by SERPAK

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Apr 21, 2025 -

Lexus of Pembroke Pines responded

We are so grateful to have earned your loyal business for so many years. Thank you for being part of the Lexus of Pembroke Pines family!

April 17, 2025

Dealership Rating

Employee Rating

Their attention was professional, they kept me informed and advised on what needed to be addressed ! I would come back every time and advised on what needed to be addressed ! I would come back every time More

by castelam

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Apr 17, 2025 -

Lexus of Pembroke Pines responded

We're delighted to hear that you had a professional and informative experience with us at Lexus of Pembroke Pines! Thank you for your kind words, and we look forward to welcoming you back in the future.

April 17, 2025

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Employee Rating

Excellent service great and friendly very attentive the car was very lean after service. There was an email to inform us that we had an appointment everything was on schedule car was very lean after service. There was an email to inform us that we had an appointment everything was on schedule More

by megppr@yahoo.com

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Apr 17, 2025 -

Lexus of Pembroke Pines responded

We're delighted to hear about your excellent experience at Lexus of Pembroke Pines! It's great that our team was attentive and kept everything on schedule for you. Thank you for sharing this feedback, and we look forward to serving you again in the future!

April 17, 2025

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Employee Rating

Fast and professional, never a problem, Lexus of Pembroke Pines has been my best Automotive experience. Pines has been my best Automotive experience. More

by AVILA.RALPH

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Scott Mankin, Gustavo Palacio, Jaime Garcia, Adam Hoglievina

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Apr 18, 2025 -

Lexus of Pembroke Pines responded

We're delighted to hear that your experience with Lexus of Pembroke Pines was fast and professional! Thank you for choosing us as your go-to automotive destination. We look forward to serving you again in the future!

April 16, 2025

Dealership Rating

Employee Rating

Very professional I recommend to any of my friends very happy part Lexus thank you Raul happy part Lexus thank you Raul More

by RAUL.BAMIO66

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Apr 16, 2025 -

Lexus of Pembroke Pines responded

Raul, thank you for recommending Lexus of Pembroke Pines! We appreciate all your support.

April 15, 2025

Dealership Rating

Employee Rating

Excellent service and support. Fixe the recall my car . Jeremy very professional. Thank you appreciate Fixe the recall my car . Jeremy very professional. Thank you appreciate More

by LIZANA1

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Apr 16, 2025 -

Lexus of Pembroke Pines responded

Thank you for sharing your experience with us! We're delighted to hear that Jeremy and the team at Lexus of Pembroke Pines provided excellent service in addressing your car's recall. We appreciate your support!

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