Jeremy Rivera
Jeremy Rivera at Lexus of Pembroke Pines
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Jeremy Rivera

Service Advisor

Lexus of Pembroke Pines

16150 Pines Boulevard
Pembroke Pines, FL 33027

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4.7
1,171 Reviews

Dealership Experience

14 yrs

4.7

1,171 Reviews

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1171 Reviews of Jeremy Rivera

January 02, 2025

Dealership Rating
Employee Rating

Charging $19 for new wiper installation on top of $17x2 is pure robbery. I’ll be ordering on Amazon next time and doing it myself. Service advisor didn’t mention this, I saw it when I got the bill. All pri More

by T.MARTINEZ327
Service Price Transparency
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Recommend Dealer
Yes

December 31, 2024

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Positive experience, service was excellent, agent was attentive, will definitely continue to get my vehicle service with this location More

by KATHYAGUTHRIE
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Recommend Dealer
Yes
Jan 02, 2025

Lexus of Pembroke Pines responded

Kathy, we're delighted to hear about your positive experience with our team at Lexus of Pembroke Pines! We look forward to continuing to provide you with excellent service in the future.

December 30, 2024

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Mr Rivera was great! And explained everything clearly..He was very professional and upfront with what the car needed. More

by mixeeb@yahoo.com
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Recommend Dealer
Yes
Dec 30, 2024

Lexus of Pembroke Pines responded

We're delighted to hear that Mr. Rivera provided such clear and professional service at Lexus of Pembroke Pines! Thank you for sharing your experience with us, and we hope you're enjoying your vehicle!

December 30, 2024

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The entire team at Lexus of Pembroke Pines is phenomenal. The level of service is unmatched. They are communicative, transparent and professional. Thank you for taking such great care of my vehicle! I’m luck More

by OLSON.KIERSTEN
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Richard Monivis, Scott Mankin, Gustavo Palacio, Jaime Garcia, Adam Hoglievina , Robert Ladaga, Andre (Service Director?)

Dec 30, 2024

Lexus of Pembroke Pines responded

Kiersten, we're delighted to hear that our team at Lexus of Pembroke Pines provided you with unmatched service. Thank you for choosing us and sharing your positive experience!

December 29, 2024

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Very pleased with the service Very short waiting time Very nice attention I was offered free coffee and water I really recommend Lexus of Pembroke Pines More

by aman1105
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Recommend Dealer
Yes
Dec 31, 2024

Lexus of Pembroke Pines responded

Aman, we're delighted to hear you enjoyed the service and amenities at Lexus of Pembroke Pines! Thank you for recommending us, and we look forward to serving you again in the future.

December 29, 2024

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Always great service. Thank you for keeping my car in top notch condition. Best service team! Thank you Francisco B. More

by PRISSY.FAMILIA
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Recommend Dealer
Yes
Dec 31, 2024

Lexus of Pembroke Pines responded

We're delighted to hear that Francisco and the team at Lexus of Pembroke Pines are keeping your car in excellent condition! Thank you for sharing this positive feedback with us.

December 29, 2024

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Great customer service! Very helpful staff and very informative employees willing to go the extra mile. More

by LCUESTA29
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Recommend Dealer
Yes
Dec 31, 2024

Lexus of Pembroke Pines responded

Thank you for the fantastic feedback! We're delighted to hear that our team at Lexus of Pembroke Pines provided such helpful and informative service. We appreciate your support and look forward to assisting you again in the future!

December 28, 2024

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People are courteous, helpful and the place is well kept and clean. It is usual to have Jeremy resolve the issues promptly. More

by simonkopel
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Recommend Dealer
Yes
Dec 30, 2024

Lexus of Pembroke Pines responded

Simon, we're delighted to hear that Jeremy and the team at Lexus of Pembroke Pines provided courteous and helpful service. Thank you for your kind words!

December 28, 2024

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Employee Rating

Had a great experience with the Service Advisor, Jeremy and the dealership, Lexus of Pembroke Pines overall. Car wouldn't start and was told there was a software upgrade that was needed. It was taken car More

by IANHAMILTON101
Service Price Transparency
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Service Time
Recommend Dealer
Yes
Dec 30, 2024

Lexus of Pembroke Pines responded

Ian, we're delighted to hear that Jeremy and the team at Lexus of Pembroke Pines provided you with a great service experience. Thanks for sharing your feedback!

December 27, 2024

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Excellent customer Service and very knowledgeable staff, especially Jeramy Rivera, I recommend Lexus of Pembroke Pines highly, thank you! More

by annawright
Service Price Transparency
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Recommend Dealer
Yes
Dec 30, 2024

Lexus of Pembroke Pines responded

Anna, thank you for the high recommendation! We're delighted to hear Jeramy and our team at Lexus of Pembroke Pines provided excellent service. We appreciate your support!

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