Jeremy Mahr
Jeremy Mahr at Regal Kia Lakeland
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Jeremy Mahr

Service Advisor

Regal Kia Lakeland

925 Bartow Rd
Lakeland, FL 33801

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4.6
608 Reviews
4.6

608 Reviews

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608 Reviews of Jeremy Mahr

April 23, 2025

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Employee Rating

Good service just seems like 2 1/2 hours is pretty long to change oil ,fluids and rotate tires. More

by ronnie.hurst
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Mahr

Apr 24, 2025

Regal Kia Lakeland responded

Thank you for the review, Ronnie. We appreciate your feedback regarding the wait time and hope you'll allow us the opportunity to provide you with a more efficient experience in the future. - The Regal Kia Team

April 23, 2025

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The service department is always ready to serve and they keep customers informed. They are usually quite accurate on the ready time. More

by WILLIAMAPOWER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 24, 2025

Regal Kia Lakeland responded

William, we're delighted to hear that our service team at Regal Kia keeps you informed and meets your expectations with accurate timing. Thank you for sharing your positive experience!

April 21, 2025

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ruined the engine in my 2020 car after a simple oil consumption test and impossible to get ahold of and try to blame me saying i abandoned my car after we would call weekly for them to just ignore us s More

by Brittney Cage
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Apr 22, 2025

Regal Kia Lakeland responded

It's disheartening to hear about your experience with the engine issue and communication challenges. We strive for transparency and quality service, so this feedback is concerning. Please reach out directly when you have a moment; we want to address these issues promptly. Thank you, Santos Rivera - Service Lane Manager - (863) 808-1213

April 20, 2025

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Kia make sure you are setting comfortable. While waiting for your vehicle, keep you updated on your vehicle while you wait if anything go wrong. they will help you get a car. You guarantee to More

by lulachatmann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 21, 2025

Regal Kia Lakeland responded

Hi Lulachatmann, we're delighted to hear that you had such a positive experience with our team at Regal Kia! It's great to know we could provide excellent service and help you find the perfect car. Thank you for your kind words! Safe travels!

April 20, 2025

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Employee Rating

Took much longer than expected to get an oil change that day. Supposedly, the Advisor was alone and couldn't get us checked out timely More

by Drdsegal
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Mahr

Apr 21, 2025

Regal Kia Lakeland responded

Hi Segal! Thank you for sharing your feedback with us. We're sorry to hear about the delay during your visit to Regal Kia and appreciate your patience. We'll work on improving our service times to ensure a smoother experience in the future!

April 18, 2025

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Got my oil changed, break pads replaced, transmission and coolant flushed and routine maintenance on the kia forte 2019 More

by kristin.bunch1
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Apr 21, 2025

Regal Kia Lakeland responded

Kristin, thanks for choosing Regal Kia for your vehicle's maintenance! We're glad to have been able to assist with all those services on your 2019 Kia Forte. Safe driving ahead!

April 17, 2025

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Excellent service with the customer in mind. I will definitely recommend this location to friends and family. More

by willbanyy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jorge Benitez

Apr 18, 2025

Regal Kia Lakeland responded

Thank you for the wonderful feedback! We're delighted to hear that our team at Regal Kia provided excellent service. We appreciate your recommendation and look forward to serving your friends and family in the future!

April 16, 2025

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Extremely helpful, knowledgeable, if they don’t have the answer they will find out. I didn’t feel pressure. They did everything to close the deal but wasn’t pushy. We had different people (sales, finance, m More

by melissar2929
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Niko Gelpi, Ian Bleil , Jayden Lopez

Apr 16, 2025

Regal Kia Lakeland responded

Melissa, it's wonderful to hear that our team at Regal Kia provided you with a pressure-free and informative experience. We appreciate your feedback and are glad we could assist in answering all your questions!

April 16, 2025

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Employee Rating

Courteous and timely service with comfortable waiting area. Service department took care of issue and informed me readily. Good job! More

by robbiedocmd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 17, 2025

Regal Kia Lakeland responded

Robbie, we're delighted to hear that you had a positive experience with our service department at Regal Kia! It's great to know the team provided courteous and timely assistance. Thank you for your feedback, and we look forward to serving you again in the future!

April 11, 2025

Dealership Rating
Employee Rating

Fast as they could and al worked great when done Was clean nice show room and good snacks More

by MBOUTON
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Mahr

Apr 11, 2025

Regal Kia Lakeland responded

Thank you for the wonderful review! Our Regal Kia team hopes to see you again in the future!

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