Jeremy Mahr

The overall cleanliness of the dealership was decent. I did not appreciate the wait time and I did not appreciate a piece of my mirror missing which I was told would be my responsibility to cover the cos I did not appreciate the wait time and I did not appreciate a piece of my mirror missing which I was told would be my responsibility to cover the cost. More

by YANAYANA18 Verified Customer Verified Customer

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JEREMY customer service is excellent and he needs a pay raise, he understand an knows how to greet a client and always is willing to help the client. raise, he understand an knows how to greet a client and always is willing to help the client. More

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They had my car for 2 1/2 wks. Sunk $2400 into it. Got it back and the check engine light was still on. Took it right back. They quoted me another $650. When I declined the quote t Sunk $2400 into it. Got it back and the check engine light was still on. Took it right back. They quoted me another $650. When I declined the quote they cleared the code and told me it should be fine. Which is it? I had the valve cover gasket replaced while it was there. I was smelling burnt oil inside the car and decided to take it to another mechanic. The mechanic looked at it and said Kia installed the gasket with the wrong bolt on the back so the new gasket was leaking oil onto the manifold. Seriously? I’m going to pay someone else fix Kia’s bad work because I don’t want it back in their shop. More

by Mcelweem23 Verified Customer Verified Customer

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The dealership was nice and the customer service was A+ and my car came back looking brand new. Thank you . and my car came back looking brand new. Thank you . More

by Santwan.mays Verified Customer Verified Customer

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Not enough seating in waiting area and coffee not very good. Dogs allowed in waiting arra good. Dogs allowed in waiting arra More

by alypar36 Verified Customer Verified Customer

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Jeremy is absolutely great. Deserves a 10+. Regal had me come in 3 times for a recall. Jeremy apologized but Regal did not. I suppose an apology from Jeremy was enough, but I Deserves a 10+. Regal had me come in 3 times for a recall. Jeremy apologized but Regal did not. I suppose an apology from Jeremy was enough, but I would have thought the service manager would have come out from wherever he was hiding to say something. In fact, I would have the service manager walk around, be visible, and talk to folks waiting for their vehicles. PR is very important in my opinion. There was a woman that walked around and asked about snacks, etc. I didn't get her name, Seemed very personal. She brought me the basket of snacks to choose from. More

by carnegieron Verified Customer Verified Customer

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JEREMY WAS VERY PROFESSIONAL AND HAD THE SERVICE DONE IN A TIMELY MANOR. THE SERVICE REPORT WAS VERY THOROUGH AND JEREMY INFORMED ME THAT UPON INSPECTION OF MY CAR, THE BRAKES NEEDED REPLACING. A TIMELY MANOR. THE SERVICE REPORT WAS VERY THOROUGH AND JEREMY INFORMED ME THAT UPON INSPECTION OF MY CAR, THE BRAKES NEEDED REPLACING. More

by panchopriv Verified Customer Verified Customer

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Quick and eff Quick and effective I enjoyed my experience and will be returning with my next kia maintenance or service and will be returning with my next kia maintenance or service More

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Thanks for the ride to work. It made dropping off my car really easy. Great job It made dropping off my car really easy. Great job More

by Blatim1 Verified Customer Verified Customer

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Excellent service! I especially appreciated his keeping me up-to-date and perspective. My highest recommendation I especially appreciated his keeping me up-to-date and perspective. My highest recommendation More

by mychqaplain Verified Customer Verified Customer

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