Jeremy Griffith | Page 2

Bondy's Nissan responded

Thank you for sharing your experience! We’re glad to hear our team was nice, courteous, and helpful throughout the Nissan LEAF recall/repurchase process. We understand these situations can be stressful, so we’re happy we could make the process as smooth as possible. We truly appreciate your business and trust in Bondy’s Nissan! -Breanna Bell, Customer Service Representative

Bondy's Nissan responded

Thank you for your feedback and for your kind words about our customer service and the quality of your repair! We apologize that your visit took longer than expected. We initially hoped we would be able to repair your tire and save you the expense of replacing it. Unfortunately, once we determined the tire could not be safely repaired, we had to order and pick up a replacement tire, which added additional time to your visit. We appreciate your patience and understanding while we made sure your vehicle was repaired properly and safely. Thank you for choosing Bondy's Nissan! -Brittany Martin, Owner Loyalty Manager

Bondy's Nissan responded

Thank you so much for your kind words! We are thrilled to hear that you had a great experience with our service department. It means a lot to us to have such wonderful customers like you. We look forward to serving you again soon! -Brittany Martin, Owner Loyalty Manager

Bondy's Nissan responded

Thank you for taking the time to leave a review, we appreciate your feedback. We apologize for the oversight with the tire inflation and TPMS system, and we will make sure to address this issue with our team. We are glad to hear that you were satisfied with our customer service and we hope to have the opportunity to serve you again in the future. -Brittany Martin, Owner Loyalty Manager

Bondy's Nissan responded

Thank you so much for your kind words and for taking the time to leave us a review! We're thrilled to hear that you've consistently had a positive experience with our team. Providing honest, reliable service and making sure our customers leave satisfied are always our top priorities. We truly appreciate your trust in us and look forward to taking care of you for many years to come! -Brittany Martin, Owner Loyalty Manager

Bondy's Nissan responded

Thank you for the wonderful review! We're so glad to hear you had a great experience with our team. Providing friendly, helpful customer service and maintaining a clean, comfortable waiting area are both very important to us. We truly appreciate your business and look forward to seeing you again on your next visit! -Brittany Martin, Owner Loyalty Manager

Bondy's Nissan responded

Thank you so much for your kind words and your continued trust in Bondy's Nissan! Hearing that you consider us professional, reliable, and family-oriented means a great deal to our team. We truly appreciate your loyalty and are honored to be your dealership of choice. We look forward to helping you with all of your automotive needs for many years to come. Enjoy your new vehicle, and thank you for being part of the Bondy's family! -Brittany Martin, Owner Loyalty Manager

Bondy's Nissan responded

Thank you for taking the time to share your experience. We're glad to hear Jeremy took good care of you and that you plan to return for future service. We also appreciate your honest feedback regarding communication. Keeping our customers informed about repair timelines and warranty processes is important, and we apologize that we didn't set clear expectations during your visit. We'll use your comments as an opportunity to improve our communication moving forward. Thank you again for your business, and we look forward to providing you with an even better experience next time. -Brittany Martin, Owner Loyalty Manager

Bondy's Nissan responded

Thank you so much for your wonderful review! We're thrilled to hear that Eric has consistently been helpful and attentive to your needs. We'll be sure to share your kind words with him. We appreciate your trust in our service department and are glad we've been able to provide the quick, efficient service you deserve. We look forward to seeing you again at Bondy's Nissan! -Brittany Martin, Owner Loyalty Manager