Jeremy Bongle
Jeremy Bongle at Germain BMW of Naples

Jeremy Bongle | Page 16

Service Advisor

Germain BMW of Naples

11286 Tamiami Trail N
Naples, FL 34110

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5.0
172 Reviews

Hi! My name is Jeremy Bongle, Service Advisor here at Germain BMW of Naples. In the fall of 1999, I decided to leave the cold Wisconsin winters behind and moved to sunny Naples. I've been in the automotive service industry since 2009, and with the Germain family since 2014. I really enjoy helping people and take pride in treating customers as though they were a family member or friend. My free time is spent with my beautiful wife, our two amazing teenage daughters, and my crazy three-year-old son. Football season is my favorite time of the year, where I loudly cheer for my Green Bay Packers. I look forward to meeting you!

5.0

172 Reviews

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172 Reviews of Jeremy Bongle

July 28, 2020

Dealership Rating
Employee Rating

We have worked with Jeremy on 5 different BMWs. He always takes care in dealing with our cars and returns calls promptly. He has found the best solutions for issues and made many suggestions that have saved More

by JackB
Recommend Dealer
Yes
Jul 29, 2020

Germain BMW of Naples responded

Jack, We appreciate you, your business, and for taking the time to leave these kind words. It’s so nice to hear that Jeremy helped to make your experience such a positive one. Best Regards, Flavio Galasso General Manager

July 11, 2020

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Employee Rating

GREAT STAFF Caring and professional staff throughout the gamut of the dealership..., from the time you leave your car and keys for service, and enter the receptio More

by marflingo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 14, 2020

Germain BMW of Naples responded

We thank you for choosing Germain BMW of Naples for your service needs. Please let us know if you need anything further. Best Regards, Flavio Galasso General Manager

June 09, 2020

Dealership Rating
Employee Rating

Jeremy Bongle is always a pleasure to work with, is very professional and gets the job done very quickly. He has always gone the extra mile! More

by Diane B.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 18, 2020

Germain BMW of Naples responded

Thank you for letting us know that Jeremy continually takes great care of you. Best Regards, Flavio Galasso General Manager

April 24, 2020

Dealership Rating
Employee Rating

Top rated service We had service on our vehicle last week at Germaine BMW in Naples. Our service advisor Jeremy Bongle took care of all our service and maintenance item More

by yankee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 28, 2020

Germain BMW of Naples responded

Thank you for taking the time to leave this great review. We truly value your business and thank you for choosing us to service your vehicle. Best Regards, Flavio Galasso General Manager

March 12, 2020

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Employee Rating

When I was at Germain BMW previously Jeremy Bongle pointed out a couple of other issues that he thought should be addressed soon. I contacted him, the parts were ordered & we scheduled the service. He More

by jimsinger2013
Recommend Dealer
Yes
Mar 13, 2020

Germain BMW of Naples responded

Thank you for taking the time to share your positive experience with our team. Please let us know if you need anything further. Best Regards, Flavio Galasso General Manager

February 07, 2020

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Employee Rating

Recall Jeremy Bongle was the person who helped me and went out of his way to make sure everything was perfect. Wish I lived here year round so I could use G More

by Cdem.taylor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 10, 2020

Germain BMW of Naples responded

Thank you for choosing Germain BMW of Naples for your automotive service needs. Your kind words and business are truly appreciated. Best Regards, Flavio Galasso General Manager

February 01, 2020

Dealership Rating
Employee Rating

Outstandng personal service Everyone at Germain BMW treats me as if I had a $100,000 car instead of a 2011 128i convertable. My service adviser Jeremy Bongle is the best, yeste More

by garnbec
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nick Jones, Daron Lynn

Feb 03, 2020

Germain BMW of Naples responded

Our goal is to provide every guest with the ultimate experience. We are happy to know that Jeremy was able to accommodate you by providing an appointment time that met with your schedule. Best Regards, Flavio Galasso General Manager

January 17, 2020

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Employee Rating

Service Jeremy Bongle always does a good job. The loaner makes the experience much more convenient. It is sometimes difficult to get through on the phone. More

by stewartgager
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Jan 20, 2020

Germain BMW of Naples responded

We appreciate your business and feedback. We apologize for any inconvenience in trying to reach us by phone. Best Regards, Flavio Galasso General Manager

November 11, 2019

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Employee Rating

Not your father's/mother's car buying experience! I went into the dealership without a spouse or partner, (my husband was out of town,but I didn't mention that.) I met JJ and he immediately started th More

by Ann G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John "JJ" Joseph

Nov 11, 2019

Germain BMW of Naples responded

Thank you for taking the time to leave JJ this awesome review. Our goal is to provide you with the quality service you deserve as a Germain customer. Best Regards, Flavio Galasso General Manager

October 23, 2019

Dealership Rating
Employee Rating

Great, friendly, knowledgeable salesperson! Frank Angelillo, our salesperson, was a delight to work with! He answered all our questions and made sure we got the right car at the right price. No More

by GuitarBob
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Frank Angelillo

Oct 25, 2019

Germain BMW of Naples responded

Your business and kind recommendation are greatly appreciated. Best Regards, Flavio Galasso General Manager

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