Jeremy Bongle | Page 15
Service Advisor
Germain BMW of Naples
11286 Tamiami Trail N
Naples, FL 34110
Hi! My name is Jeremy Bongle, Service Advisor here at Germain BMW of Naples. In the fall of 1999, I decided to leave the cold Wisconsin winters behind and moved to sunny Naples. I've been in the automotive service industry since 2009, and with the Germain family since 2014. I really enjoy helping people and take pride in treating customers as though they were a family member or friend. My free time is spent with my beautiful wife, our two amazing teenage daughters, and my crazy three-year-old son. Football season is my favorite time of the year, where I loudly cheer for my Green Bay Packers. I look forward to meeting you!
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Write a Review172 Reviews of Jeremy Bongle
June 09, 2021
Jeremy was attentive when I arrived. We reviewed the service work required. In the short amount of time, he provided me with a cost for the required repairs. Since it was going to take a good part of th service work required. In the short amount of time, he provided me with a cost for the required repairs. Since it was going to take a good part of the day, He provided me with a loaner vehicle. Later in the afternoon, he called to let me know the car was ready. Well done by your service team. More
May 25, 2021
Jeremy Bongle is a great service representative. Always.cheerful, always goes out of his way to help me. He gets me a loaner when I need one. Great experience with Jeremy Always.cheerful, always goes out of his way to help me. He gets me a loaner when I need one. Great experience with Jeremy More
March 29, 2021
Always excellent service! Jeremy Bongle was on top of everything regarding the most recent service visit and had a temporary vehicle ready for use. Germain BMW of Naples is well organized and on schedul everything regarding the most recent service visit and had a temporary vehicle ready for use. Germain BMW of Naples is well organized and on schedule! Thank you. More
December 21, 2020
The only dealership I will ever got to have my BMW's serviced. Adrian Pena my service advisor was extremely knowledgable and very friendly. He was able to diagnose my problem and get me a loaner car w serviced. Adrian Pena my service advisor was extremely knowledgable and very friendly. He was able to diagnose my problem and get me a loaner car while my car was being serviced. More
Other Employees Tagged: John Cathey, Adrian Peña
December 03, 2020
As always Germain was a pleasure to deal with. Our recently purchased used vehicle from outside the dealership had a bad lighting control module and they treated us as if we had purchased a brand new recently purchased used vehicle from outside the dealership had a bad lighting control module and they treated us as if we had purchased a brand new vehicle with them. Great customer service from start to finish. More
Other Employees Tagged: Bill Emerson , Ron Arnold, John Cathey
November 11, 2020
A Painless, kind and Courteous experience as always. Jeremy our service advisor was great once again. Germain BMW has always been great as far as pricing goes. Hundreds below east coast or big city d Jeremy our service advisor was great once again. Germain BMW has always been great as far as pricing goes. Hundreds below east coast or big city dealerships! More
Other Employees Tagged: Bill Emerson , Ron Arnold
October 22, 2020
Jeremy Bongle took great care of me and my convertible! Easy to schedule, got me a loaner vehicle, check in process was fast and efficient, and the work was done on time! What more can you ask! Even was Easy to schedule, got me a loaner vehicle, check in process was fast and efficient, and the work was done on time! What more can you ask! Even washed my "baby"! Thanks !! More
October 08, 2020
Once again Jeremy out did himself as our service advisor. Our X5s air suspension has quit working. We dropped it off with Jeremy and never had to worry about a thing. Painless service from drop off and loa Our X5s air suspension has quit working. We dropped it off with Jeremy and never had to worry about a thing. Painless service from drop off and loaner pickup to picking up our X5 freshly washed and cleaned on the drive. Can’t forget to mention our technician Carmine! A Great guy and technician. More
Other Employees Tagged: Carmine Anthony Vessella
September 09, 2020
George Donovan has been my Service Advisor for the past 10 years. He is very knowledgeable, quick to return calls, and doesn't try to sell unnecessary services for our BMWs. Work is performed on time, an 10 years. He is very knowledgeable, quick to return calls, and doesn't try to sell unnecessary services for our BMWs. Work is performed on time, and has always corrected the problem on the first visit. Our service experience with George and Germain is what I expect from all dealers, but George and Germain are one of the few shops that consistently meet that expectation. More
Other Employees Tagged: George Donovan, Nick Jones
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