Jeremiah Bivens

Bought vehicle in August didn't receive buyers guide upon purchase out of all the paperwork, went back demanding my paperwork sat their 4 hours just to get screwed with a incorrect finance amount and all the purchase out of all the paperwork, went back demanding my paperwork sat their 4 hours just to get screwed with a incorrect finance amount and all these products added to the vehicle I did not agree to nor was aware of nor was on my buyers guide. I have them on recording admitting to messing up my paperwork. I have called and left several emails to get my finance amount corrected still no efforts nor responses from staff nor Cj. I feel like they are scaming peoples paperwork stealing financed money. My balance should be $21226 but shows $24955. They won't fix it! More

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I regret to inform you that my experience with this dealership did not meet my expectations. I cannot recommend this dealership to others, and I advise potential customers to consider their options car dealership did not meet my expectations. I cannot recommend this dealership to others, and I advise potential customers to consider their options carefully before making a purchase here. My impression is that the professionalism exhibited by the staff was lacking, which contributed to my dissatisfaction. In my opinion, Alm Kia does not represent the standards one might hope for in a car dealership. More

by natcator80 Verified Customer Verified Customer

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Jeremiah was excellent through our car buying process. The transaction was smooth and we love our new SUV!! Thank you for stellar service The transaction was smooth and we love our new SUV!! Thank you for stellar service More

by cnunnally14 Verified Customer Verified Customer

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Excellent customer service, from the team with the phone calls, to when I walked into the store to purchase the car. calls, to when I walked into the store to purchase the car. More

by daisyclayton4 Verified Customer Verified Customer

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Nice and easy process I was only there for about two hours and they where amazing hours and they where amazing More

by Lanier77777 Verified Customer Verified Customer

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my salesman was awesome. He was friendly and paid attention to what i wanted. For a new salesman-he was the best and time efficient. He was friendly and paid attention to what i wanted. For a new salesman-he was the best and time efficient. More

by derraldd Verified Customer Verified Customer

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My purchase at Kia ALM South was easy and comfortable. Andrew made the process very straightforward. I love my new car! Andrew made the process very straightforward. I love my new car! More

by Cat Verified Customer Verified Customer

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my sales went above and beyond for me to get my new automobile. He was very friendly and pay attention to my details of the car i want. automobile. He was very friendly and pay attention to my details of the car i want. More

by derraldd Verified Customer Verified Customer

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The dealership has a referral reward program that they did not honor in regards to my purchased. I would like to know why. did not honor in regards to my purchased. I would like to know why. More

by cnicius Verified Customer Verified Customer

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This dealership admittedly damaged the car on all sides during the buying process. The excuse given by management is “these young salesman aren’t careful sometimes” and “That’s why you should have bought i during the buying process. The excuse given by management is “these young salesman aren’t careful sometimes” and “That’s why you should have bought it on my first visit”. The dealership obviously had a problem with me comparing offers and not buying until I was able to secure insurance which is normal shopping practices. As a solution, salesman manager also offered me to pay for it myself out of pocket and said they would make no adjustment on the price or deal. In any other industry, if the product is damaged, the price would not remain the same and the dealership would use better customer service rather than rolling the cost to me. This was a purposeful shady hateful retaliatory gesture. This dealership expected me to make a 5+ year financial commitment over the weekend, which is unreasonable. To top it off, they ran several duplicate credit inquiries on the day of purchase, after I had already gone through the approval process. This seemed like an intentional move to hurt my credit profile and future creditworthiness. Lastly, I received the car after what they called a “full detail,” but it still had sticky marks from no-smoking stickers on the center console from when it was used as a rental car, which hadn’t been cleaned. For a $40k purchase, I expected much better. More

by Road86 Verified Customer Verified Customer

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