Jeremiah Bivens

Lack of communication it was horrible getting my car also did not tell me about the Lemon Law buy back. It was in the papers but it was never verbally told to me that one made a big difference did not tell me about the Lemon Law buy back. It was in the papers but it was never verbally told to me that one made a big difference More

by gaysen12 Verified Customer Verified Customer

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Horrible service and horrible communication. They kept our car for 5 months and fixed nothing. They kept sending us emails that it was repaired and they never fixed anything. One time we came to They kept our car for 5 months and fixed nothing. They kept sending us emails that it was repaired and they never fixed anything. One time we came to see what was going on and they told us “a part was missing” and asked us where it was. We explained nothing was missing when we dropped it off. They later found it in their mechanic shop area. We felt with over 3 managers and 5 specialist. Every-time we got a new promise but nothing was ever fulfilled. We had to call corporate twice. It was a horrible experience. To the point I don’t ever buy another Kia again. Just to be sure I don’t have to deal with them. I absolutely hated dealing with them. They never picked up the phone. They never called when they said they would. Everytime I wanted some king of update, I had to drive an hour up there everytime to talk face to face because they never called back or picked up the phone. Just horrible. More

by info@jscreativegroup.com Verified Customer Verified Customer

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JD was the best salesman we have worked with. We shopped at 10 other dealerships and he worked hard to get us the best deal available We shopped at 10 other dealerships and he worked hard to get us the best deal available More

by brianahendricks03 Verified Customer Verified Customer

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Bought vehicle in August didn't receive buyers guide upon purchase out of all the paperwork, went back demanding my paperwork sat their 4 hours just to get screwed with a incorrect finance amount and all the purchase out of all the paperwork, went back demanding my paperwork sat their 4 hours just to get screwed with a incorrect finance amount and all these products added to the vehicle I did not agree to nor was aware of nor was on my buyers guide. I have them on recording admitting to messing up my paperwork. I have called and left several emails to get my finance amount corrected still no efforts nor responses from staff nor Cj. I feel like they are scaming peoples paperwork stealing financed money. My balance should be $21226 but shows $24955. They won't fix it! More

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I regret to inform you that my experience with this dealership did not meet my expectations. I cannot recommend this dealership to others, and I advise potential customers to consider their options car dealership did not meet my expectations. I cannot recommend this dealership to others, and I advise potential customers to consider their options carefully before making a purchase here. My impression is that the professionalism exhibited by the staff was lacking, which contributed to my dissatisfaction. In my opinion, Alm Kia does not represent the standards one might hope for in a car dealership. More

by natcator80 Verified Customer Verified Customer

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Jeremiah was excellent through our car buying process. The transaction was smooth and we love our new SUV!! Thank you for stellar service The transaction was smooth and we love our new SUV!! Thank you for stellar service More

by cnunnally14 Verified Customer Verified Customer

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Excellent customer service, from the team with the phone calls, to when I walked into the store to purchase the car. calls, to when I walked into the store to purchase the car. More

by daisyclayton4 Verified Customer Verified Customer

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Nice and easy process I was only there for about two hours and they where amazing hours and they where amazing More

by Lanier77777 Verified Customer Verified Customer

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my salesman was awesome. He was friendly and paid attention to what i wanted. For a new salesman-he was the best and time efficient. He was friendly and paid attention to what i wanted. For a new salesman-he was the best and time efficient. More

by derraldd Verified Customer Verified Customer

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My purchase at Kia ALM South was easy and comfortable. Andrew made the process very straightforward. I love my new car! Andrew made the process very straightforward. I love my new car! More

by Cat Verified Customer Verified Customer

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