Jens Albrecht

A Fantastic Experience at VW of Wellesley! My wife and I recently found ourselves in need of a more budget-friendly vehicle to help cover our son’s college tuition expenses. After much consid My wife and I recently found ourselves in need of a more budget-friendly vehicle to help cover our son’s college tuition expenses. After much consideration, we decided to trade in our beloved 2021 BMW M340i. We were initially apprehensive about the process, but our experience at VW of Wellesley turned out to be exceptional. From the moment we arrived, we were greeted with a warm welcome and a genuine willingness to help. Our sales specialist, Jens, was incredibly knowledgeable and attentive. He took the time to understand our needs and presented us with several options that fit our budget. When he introduced us to the 2024 VW Jetta SE, we were impressed by its features and low mileage. The trade-in offer for our BMW was generous, making it an opportunity we simply couldn’t resist. However, during the closing process, we encountered an unexpected issue: there was an error with the mileage listed on the title. This hiccup led to a lengthy two-month wait for the correction. Despite this setback, VW of Wellesley stood by their commitment and honored the deal as agreed upon. Their patience and professionalism throughout this process were truly commendable. I want to give a special shout-out to Eli, the financial specialist, who guided us through the financial aspects with clarity and expertise. He made sure we understood all our options and helped us secure financing that worked for us. Overall, I highly recommend VW of Wellesley for anyone in the market for a new or pre-owned vehicle. Their dedication to customer service, integrity in handling issues, and knowledgeable staff—especially Jens and Eli—made this experience not just satisfactory but genuinely enjoyable. Thank you, VW of Wellesley, for making this transition smooth and stress-free! More

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Jens made the car buying experience very positive and enjoyable. We have recommended him and the dealership to our friends. We would definitely return to purchase another car. enjoyable. We have recommended him and the dealership to our friends. We would definitely return to purchase another car. More

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Very Easy process friendly staff. Jen’s was a great help thru the whole process. Jen’s was a great help thru the whole process. More

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Fantastic working with Jens. Best experience we have had at a dealership. The vehicle wasn’t the right fit but I can’t say enough positive things about the dealership and the peo Best experience we have had at a dealership. The vehicle wasn’t the right fit but I can’t say enough positive things about the dealership and the people there. More

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Great response to all questions. They respond promptly for any issues later on after the car is picked up. Love their overall service! They respond promptly for any issues later on after the car is picked up. Love their overall service! More

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Very good support throughout. Excellent knowledge of available vehicle types. Sufficient number of test rides had been offered. Excellent knowledge of available vehicle types. Sufficient number of test rides had been offered. More

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Great experience overall! Would highly recommend Wellesley Volkswagen to family and friends! Very satisfied with my purchase! Would highly recommend Wellesley Volkswagen to family and friends! Very satisfied with my purchase! More

by ERIKASIEGEL94 Verified Customer Verified Customer

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Very easy process, Jens was great to deal with and very knowledgeable. Paper process and pick up was smooth and quick. knowledgeable. Paper process and pick up was smooth and quick. More

by mtobins Verified Customer Verified Customer

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I had been getting my gli serviced at Wellesley VW for many years and when it was time to say goodbye to that car I decided to look for my next VW at Wellesley. Jens amd the rest of the Wellesley VW team many years and when it was time to say goodbye to that car I decided to look for my next VW at Wellesley. Jens amd the rest of the Wellesley VW team were great to work with and everything they said they would do, they did and were very professional throughout the whole process. Jens had a great knowledge of the atlas cross sport I bought and made switching into a new car seamless. Couldn't recommend this dealership more if you're looking to get yourself a new VW or any other car they might have on the lot. More

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Jens was great. Service was fast and efficient. Was knowledgeable about the car and helpful getting me started. Service was fast and efficient. Was knowledgeable about the car and helpful getting me started. More

by GSAIA031 Verified Customer Verified Customer

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