

69 Reviews
Write a Review69 Reviews of Jenny Thomas
March 10, 2025
I woke up to a dead battery Saturday morning. I was so happy they were able to get me in and replace the battery that afternoon. Fast reliable professional service. That’s what you can expect her I was so happy they were able to get me in and replace the battery that afternoon. Fast reliable professional service. That’s what you can expect here… More
Other Employees Tagged: Arturo Gonzalez, Mel Wangler, Jim Agur
February 27, 2025
People were very nice and helpful. Work I had done fit my needs. Will use them again. Work I had done fit my needs. Will use them again. More
Other Employees Tagged: Gavin Lawson, Arturo Gonzalez, John Marr, Mel Wangler, Jim Agur, Ben Wade, Anna Stovin
February 09, 2025
Vince does a great job with the service department, his attention to detail is awesome! attention to detail is awesome! More
Other Employees Tagged: Kelley Jones, Mel Wangler
January 15, 2025
Service dept people are great nice friendly. Job well done on my pickup. Love my truck Job well done on my pickup. Love my truck More
Other Employees Tagged: Gavin Lawson, Ben Wade
December 22, 2024
Easy to make appointment and provides clear communication. Has addressed every issue I have had regarding the factory warranty. communication. Has addressed every issue I have had regarding the factory warranty. More
Other Employees Tagged: Arturo Gonzalez
December 16, 2024
The service advisor was very helpful and pleasant to talk with. They explained everything about my repair and the process so that I could understand what was needed. with. They explained everything about my repair and the process so that I could understand what was needed. More
Other Employees Tagged: Gavin Lawson, Arturo Gonzalez, John Marr, Jim Agur
December 01, 2024
Friendly and great service. I appreciate the professionalism by everyone there. It makes the service I need for my vehicle very easy. I appreciate the professionalism by everyone there. It makes the service I need for my vehicle very easy. More
Other Employees Tagged: Arturo Gonzalez
November 29, 2024
Excellent customer service and knowledgeable staff. Fast and complete service department. Will return in the future! Fast and complete service department. Will return in the future! More
Other Employees Tagged: Gavin Lawson, Arturo Gonzalez, John Marr, Mel Wangler, Jim Agur, Nicholas Philips, Ben Wade
November 26, 2024
This entire experience was completely lacking in every way possible. Despite my efforts to involve management, it still fell apart. Poor attitudes. Large gaps in process. No care or concern for the overal way possible. Despite my efforts to involve management, it still fell apart. Poor attitudes. Large gaps in process. No care or concern for the overall experience. This is a poorly designed process, executed with the level of care you'd expect from a disgruntled janitor, and with absolutely zero follow through despite the customer trying their best to get management to take initiative. I can't begin to describe how basic the facts in front of the staff were. Any living breathing adult that can read and write should have been able to deliver excellence. But the staff was completely checked out. They had no care for the customer, the outcome, or the reputation of the business. As I told the one person who called to check in, if i was hired to manage this staff, the first thing I'd do is file requisitions with human resources as they displayed no capacity to achieve anything but the bare minimum of the repair. More
Other Employees Tagged: Gavin Lawson, Arturo Gonzalez, Mel Wangler, Jim Agur

