Jenny Thomas
Jenny Thomas at Skyline Ford

Jenny Thomas | Page 7

Service Coordinator

Skyline Ford

2510 Commercial St. SE
Salem, OR 97302

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4.8
70 Reviews
4.8

70 Reviews

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70 Reviews of Jenny Thomas

August 24, 2023

Dealership Rating
Employee Rating

Waiting area was Clean, Service was prompt, and everyone was professional. And it didn't take long to be on my way. More

by REOLSON503
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gavin Lawson, Arturo Gonzalez, John Marr, Mel Wangler, Jim Agur , Rich Ramsey, Sterling Wallace

Feb 08, 2024

Skyline Ford responded

Thank you for choosing Skyline Ford!

August 18, 2023

Dealership Rating
Employee Rating

Just finished paying for some big ticket maintenance ~ $3000 on two cars which we had purchased from Skyline. Took longer then was expected and luckily we had the other car as otherwise I would have been More

by FAD609
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gavin Lawson, Arturo Gonzalez, John Marr, Mel Wangler, Jim Agur , Rich Ramsey, Sterling Wallace

Feb 08, 2024

Skyline Ford responded

Thank you for choosing Skyline Ford!

August 08, 2023

Dealership Rating
Employee Rating

Done when said. Job was done correctly. A nice cup of coffee while waiting in very nice lobby. More

by SAM Archer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gavin Lawson, Arturo Gonzalez, John Marr, Mel Wangler, Jim Agur , Rich Ramsey, Sterling Wallace

Aug 11, 2023

Skyline Ford responded

Thank you for choosing Skyline Ford!

August 04, 2023

Dealership Rating
Employee Rating

The customer service is always great. The work on the truck has always been completed in a timely manner. Just wish the Ford I chose was put together a little better. Black Widow has not More

by sonia.lawrence55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff White , Rich Ramsey, Dan "Wally" Waldron

Aug 11, 2023

Skyline Ford responded

Thank you for your review and the feedback regarding Black Widows. Thank you for choosing Skyline Ford!

August 04, 2023

Dealership Rating
Employee Rating

It was exceptional and I would recommend the dealership to every one of my friends. Please accept my review as excellent for your great company More

by shirleymonroe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 11, 2023

Skyline Ford responded

Thank you for choosing Skyline Ford!

July 26, 2023

Dealership Rating
Employee Rating

Full tune up done and my vehicle wouldn’t start two weeks later, extremely disappointed. When they specifically said told me they checked certain issues and I paid almost 1,500$ More

by Hrhhaley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Gavin Lawson, Arturo Gonzalez, John Marr, Mel Wangler, Jim Agur , Rich Ramsey, Sterling Wallace

Jul 26, 2023

Skyline Ford responded

We want to do everything we can to make sure your issues are resolved. Give us a call and ask for the Service Manager, send an email to jima@skylineforddirect, or stop in so we can work on this with you.

July 13, 2023

Dealership Rating
Employee Rating

When I scheduled the appointment , they didn’t show up and had to call and remind them to come get it. Ask to have them call me but instead they text me. When I went to get in my car I found gloves , head More

by happyfeet_mp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gavin Lawson

Jul 17, 2023

Skyline Ford responded

Thank you for this valuable feedback. We sharpen up that part of our process and make sure your next visit is deserving of all 5 stars.

June 30, 2023

Dealership Rating
Employee Rating

The best dealership in town and I ain’t never lie in my life before. More

by Kalx503
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 17, 2023

Skyline Ford responded

Thank you for choosing Skyline Ford! (and not lying)

June 23, 2023

Dealership Rating
Employee Rating

I was impressed when I didn’t plan very well ,called last minute to get my oil changed before our road trip and got in right away. Friendly service with peace of mind that other things are also checked dur More

by Tonia Thorvilson
Service Price Transparency
Recommend Dealer
Yes
Aug 01, 2023

Skyline Ford responded

Thank you for choosing Skyline Ford!

June 23, 2023

Dealership Rating
Employee Rating

Quick service, felt cared for by staff. Any present issues were addressed promptly and professionally. More

by cpug503
Service Price Transparency
Recommend Dealer
Yes
Aug 01, 2023

Skyline Ford responded

Thank you for choosing Skyline Ford!

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