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59 Reviews
Write a Review59 Reviews of Jennifer Royce
November 22, 2024
Zerryck was excellent from start to finish in his communication & followup. I left Lexus after I owned 3 before & never had problems with any of the cars. I did switch to Audi but quickly found out t communication & followup. I left Lexus after I owned 3 before & never had problems with any of the cars. I did switch to Audi but quickly found out the car did not hold up w/ multiple issues & much frustration dealing w/ the local Cascade dealer. So I finally came back to Lexus. More
Other Employees Tagged: Josh Jancha, Zerryck Rodgers
November 19, 2024
I recently purchased a car from Jennifer at Akron Lexus, and the experience was nothing short of amazing! She went above and beyond to find the perfect vehicle for me, providing exceptional customer service and the experience was nothing short of amazing! She went above and beyond to find the perfect vehicle for me, providing exceptional customer service every step of the way. Her professionalism, knowledge, and genuine care made the process smooth and enjoyable. I highly recommend working with Jennifer for anyone looking to buy a car! More
Other Employees Tagged: Ruth Ham
November 19, 2024
Jennifer was amazing! Answered all my questions and really helped me find the vehicle that fit my needs. She was very knowledgeable about Lexus. She made the entire proces Answered all my questions and really helped me find the vehicle that fit my needs. She was very knowledgeable about Lexus. She made the entire process so stress free. In fact, my husband decided to buy a car that day also from her! Her follow up was really appreciated. More
Other Employees Tagged: Ruth Ham, Shab Tadayon, Nikolas Rair
November 07, 2024
Tammy was wonderful! I would give her 10 stars if I could! My family and I had an excellent experience while purchasing our first brand new Lexus! The facility and the Le I would give her 10 stars if I could! My family and I had an excellent experience while purchasing our first brand new Lexus! The facility and the Lexus team @ Akron canton Lexus were spectacular! The coffee area and waiting area was also really nice! Thank you to the team and thank you Tammy! More
Other Employees Tagged: Peter Spacagna, Tammy Ponomarenko, Ruth Ham, Shab Tadayon, Yoko Tsutsui, Veronica Ostrowske, Gabrial Ariyajasingam, Earl Witherspoon, Drew Spargrove
October 04, 2024
Everyone was very courteous and professional. The entire team treated me with dignity and respect as my wife and I purchased two new vehicles. They all got to know me on a personal level. I had e The entire team treated me with dignity and respect as my wife and I purchased two new vehicles. They all got to know me on a personal level. I had experienced a major tragedy this summer. It was very touching to come home to a beautiful bouquet of flowers sent by the dealership. I am honored to be a new part of the family at Lexus of Akron! Thank you all for all that you do for me… More
Other Employees Tagged: Peter Spacagna, Ruth Ham, Shab Tadayon, Veronica Ostrowske, Drew Spargrove , Tim Arner
September 30, 2024
Jennifer was very professional and listened to what I was looking for and helped satisfy my auto needs. She helped work with me on the negotiations and got me into a great car at a fair price. looking for and helped satisfy my auto needs. She helped work with me on the negotiations and got me into a great car at a fair price. More
Other Employees Tagged: Tim
September 30, 2024
My experience at Lexus of Akron Canton was absolutely wonderful!I Love my new Lexus everyone at the dealership was extremely helpful and making sure that I was taking care of. wonderful!I Love my new Lexus everyone at the dealership was extremely helpful and making sure that I was taking care of. More
September 26, 2024
Fantastic car buying experience from the Lexus of Akron / Canton team. Every member of the team was so honest, helpful and friendly! I travelled 230 miles to get the best deal on top of this amazing experi Canton team. Every member of the team was so honest, helpful and friendly! I travelled 230 miles to get the best deal on top of this amazing experience! I certainly will recommend whenever possible the Lexus team of Jennifer, Shab, Mike, John etc. More
Other Employees Tagged: Tammy Ponomarenko, Shab Tadayon, Michael Gentile
September 19, 2024
I wanted to take a moment to express my gratitude for the outstanding service I received while purchasing my new Lexus RX 350. The moment I walked in, your team was welcoming, knowledgeable, and attentive outstanding service I received while purchasing my new Lexus RX 350. The moment I walked in, your team was welcoming, knowledgeable, and attentive to my needs. The entire process was seamless and truly appreciate the effort you put into ensuring I found the perfect vehicle. I would definitely recommend your dealership to friends and family, Thanks for a fantastic experience especially your team members -Jennifer, Ruth and Shab.!!😀 More
Other Employees Tagged: Ruth Ham, Shab Tadayon, Drew Spargrove
September 04, 2024
This is the 2nd vehicle my family has purchased through Lexus, and specifically with Jennifer. She kept me informed throughout the vehicle build and delivery process, and was a great partner in the buying Lexus, and specifically with Jennifer. She kept me informed throughout the vehicle build and delivery process, and was a great partner in the buying process! Everyone at Lexus of Akron/Canton is friendly and personable! Great experience overall! More
Other Employees Tagged: Ruth Ham