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Jennifer Perez
Jennifer Perez at Elder Ford of Tampa
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Jennifer Perez

Service Advisor

Elder Ford of Tampa

9560 N Florida Ave
Tampa, FL 33612

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4.8
334 Reviews

Dealership Experience

4 yrs, 9 mos

Industry Experience

4 yrs, 4 mos

Languages Spoken

English English

4.8

334 Reviews

Write a Review

334 Reviews of Jennifer Perez

April 17, 2025

Dealership Rating
Employee Rating

Everyone is helpful and accommodating. The process from buying a vehicle and go in for service is smooth. If you ever have an issue they will be helpful and make sure you are happy at the More

by Anthony.altieri85
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Perez

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Apr 19, 2025

Elder Ford of Tampa responded

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to be of service to you again! Take care!

April 06, 2025

Dealership Rating
Employee Rating

We received excellent customer service from Elder and were very satisfied. We would recommend them to anyone. More

by KELLYEO13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Johany Trespalacios, Nicole Dobbs, Daniel Arias

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Apr 09, 2025

Elder Ford of Tampa responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!

April 01, 2025

Dealership Rating
Employee Rating

Service could never figure out what was wrong with the vehicle. Communication was very poor. Very dissatisfied. My agency will no longer bring our fleet vehicles to Elder Ford for any service. More

by MICHAEL.GONZALEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Apr 05, 2025

Elder Ford of Tampa responded

Hello, we strive to earn customers for life and I am extremely disappointed to hear of your negative experience with our dealership. I would like the opportunity to try and regain your trust in our business by attempting to resolve this matter for you, if I still can. I take our customers’ comments and feedback very seriously, so please take a minute to give me a call at 813-279-7301. I would like to understand exactly what went wrong and hopefully turn your experience around. Thank you, Dan Sills General Manager Elder Ford of Tampa

March 31, 2025

Dealership Rating
Employee Rating

Great customer service from the whole entire staff and follow up with you through the process More

by Talltails
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 05, 2025

Elder Ford of Tampa responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! At Elder Ford of Tampa, we value our customers and we look forward to seeing you on your next visit. Take care!

March 30, 2025

Dealership Rating
Employee Rating

Great service with a smile in their faces Employees that listen to my concern and fix it right the first time More

by sefabian
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Perez

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Apr 04, 2025

Elder Ford of Tampa responded

Hi, thank you for leaving such a great review and high star rating. Safe travels!

March 14, 2025

Dealership Rating
Employee Rating

Excellent Service I recommend it, I got good treatment. the seller Sergio and rervicial he helped me for a More

by bco571008
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Johany Trespalacios, Nicole Dobbs, Andrew Gentile, Tyler Scott, Peter Nieves, Daniel Arias, Michael Tafur, Pete Mancini, Michael Loar

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February 22, 2025

Dealership Rating
Employee Rating

Clear communication from the advisors. Nice facility. Fast service. Knowledgeable technicians. They offer a drop off option where you can uber home get your service done and then uber back More

by CplNick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Loar , River Hall

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Feb 26, 2025

Elder Ford of Tampa responded

Hello, we're pleased to hear everything was completed to your satisfaction! Please let us know if there is ever anything else we can do for you! Safe travels!

February 22, 2025

Dealership Rating
Employee Rating

They did an Awesome work on my vehicle I’m very happy with it! Very professional team More

by YARIEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dan Sills, Anthony Serrano, Brian Zeigler, Geoffrey Patterson, Cheyenne Lightfoot, Gino Benghazi, Arecio Canton

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Feb 27, 2025

Elder Ford of Tampa responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Elder Ford of Tampa for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.

February 15, 2025

Dealership Rating
Employee Rating

Exceptional service as always. Thank you for everything you do to put your customers first More

by Drisdomabe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dan Beavers, Pete Mancini

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Feb 19, 2025

Elder Ford of Tampa responded

Hi, thank you for taking the time to leave us your response to our staff's outstanding customer service! We hope to be of service to you again! Take care!

February 11, 2025

Dealership Rating
Employee Rating

good, appreciate the communciation. reaached out serveral times during the day. will have other cars serviced More

by david.joyce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Johany Trespalacios, Daniel Alicea, Pete Mancini, Arecio Canton

Report | Print
Feb 13, 2025

Elder Ford of Tampa responded

We are happy we could make your experience a positive one! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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