Jennifer Mcclung | Page 35

Christopher communicated clearly and effectively. He explained what was happening and provided accurate time line for repair. He also showed my teenage son what was going on and how to address in He explained what was happening and provided accurate time line for repair. He also showed my teenage son what was going on and how to address in the future. Very very helpful!!! More

by Dawnv Verified Customer Verified Customer

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There was poor communication when booking my appointment. No information while waiting. I was told it would be two hours it took over 5 hours- for an hour of that time my car was sitting in line to be washed No information while waiting. I was told it would be two hours it took over 5 hours- for an hour of that time my car was sitting in line to be washed. I left with my vehicle u washed due to having missed work hours. This happened when I had to come back before after purchasing my car there as well- we bring takes forever with no updates. More

by ashelly45 Verified Customer Verified Customer

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Kept me informed of the services and called me once the car was done great service. car was done great service. More

by jannyvirgo77 Verified Customer Verified Customer

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Jennifer was fabulous ! !!! Very friendly and professional! As well as informative. She’s a keeper ! !!! Very friendly and professional! As well as informative. She’s a keeper ! More

by Jlmbrd64Jlmrd64 Verified Customer Verified Customer

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The service was done in a timely fashion and the service area was very clean area was very clean More

by wcl1970 Verified Customer Verified Customer

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The ball was absolutely dropped on my last visit, huge safety issues! The dealership has been horrible with thier lack of communication while trying to fix the issue to the point I had to take my car som safety issues! The dealership has been horrible with thier lack of communication while trying to fix the issue to the point I had to take my car somewhere else to have it fixed. I have been to them other times with no problems but this time really shows a lack of care for the safety of their customer's and families. More

by Jbarone Verified Customer Verified Customer

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Very informative and professional. Very happy with personnel and experience. Will be back I LUV MY KIA! Very happy with personnel and experience. Will be back I LUV MY KIA! More

by Laura43746 Verified Customer Verified Customer

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Professional and knowledgeable Work was done in a timely manner and Lorenzo provided me with information on 2024 sportage manner and Lorenzo provided me with information on 2024 sportage More

by retiredmc57 Verified Customer Verified Customer

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Jennifer was great bit I was disappointed about my gap insurance not covering some small incidentals insurance not covering some small incidentals More

by bogiesew Verified Customer Verified Customer

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I liked the video that was sent to me. It was a good experience, only waited 2 hours. It was a good experience, only waited 2 hours. More

by mbauer42188 Verified Customer Verified Customer

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