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Jennifer Manring
Jennifer Manring at Suttle Cadillac

Jennifer Manring | Page 4

Service Manager

Suttle Cadillac

12525 Jefferson Avenue
Newport News, VA 23602

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4.8
33 Reviews
4.8

33 Reviews

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33 Reviews of Jennifer Manring

August 26, 2026

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Had oil change and tire rotation and a leaky tire repaired. Mechanic failed to reset TPM system. I live 40 miles away and will have to make an additional trip to have TPM system reset which will c More

by clouke
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Yes
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Aug 27, 2026

Suttle Cadillac responded

Providing a 5-star experience is our top priority, so we're disappointed to hear that your recent visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

August 25, 2026

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Perry in the service is an outstanding service provider, who consistently demonstrates a high level of professionalism and dedication to his job delivering unmatched customer service. More

by short1800
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Recommend Dealer
Yes

Other Employees Tagged: Perry in service

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Aug 25, 2026

Suttle Cadillac responded

Knowing that our service department’s dedication and professionalism left a positive impression means a great deal to us. You can count on the same level of exceptional care for your Cadillac CT5 whenever you need us.

August 25, 2026

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it shoudn't cost $35 labor to put on wiper blades. Customer service was good. More

by debar43
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Service Time
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Recommend Dealer
Yes
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Aug 25, 2026

Suttle Cadillac responded

Thank you for your feedback. We're glad to hear you received good customer service, and we appreciate you sharing your concerns about the labor charge for the wiper blade installation. Customer satisfaction is important to us, and your feedback helps us improve.

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