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Jennifer Kessler
Jennifer Kessler | Page 6
General Manager
Subaru of Gwinnett
2950 Satellite Boulevard
Duluth, GA 30096
121 Reviews
Jennifer is our General Manager, where she leads with heart, transparency, and a deep commitment to redefining the dealership experience. With nearly two decades in the automotive industry, Jennifer believes car buying should be an enjoyable, relationship-driven process—not a stressful one. Her goal is simple: to ensure every guest truly “Loves the Difference.” Known for her hands-on leadership and people-first approach, Jennifer is passionate about empowering her team to deliver the kind of service that builds lifelong relationships. She’s proud to work for a brand that shares her values of integrity, community, and care. Outside the dealership, Jennifer is a wife and mother of four who stays busy cheering from the sidelines at baseball fields and dance recitals, planning creative family adventures, and finding joy in cooking, design, and organization. Her ability to balance life’s many moving parts inspires her leadership style—rooted in empathy, optimism, and genuine connection.
Read more121 Reviews
Write a ReviewDealership Experience
21 yrs, 2 mos
Industry Experience
21 yrs, 2 mos
Employee Video
121 Reviews of Jennifer Kessler
March 11, 2020
keep upthe good work great service center with a professionally trained team. when the car was brought in with a specific issue it was detected pronto it was attended to a great service center with a professionally trained team. when the car was brought in with a specific issue it was detected pronto it was attended to and the fix explained to my satisfaction. More
by LEXANILKUMAR
Verified CustomerOther Employees Tagged: Jeff Bowman, Kody Traylor , Kyle Formella, William Garcia, Herb Hoffman, Taylor Spicuzza, Jill Thurston, Diana Vona, Charles Williams
February 25, 2020
Awesome experience. Dealer was very busy but got my vehicle in and out so fast. Made me aware of an issue but no pressure to repair as it was not impacting safety wise. vehicle in and out so fast. Made me aware of an issue but no pressure to repair as it was not impacting safety wise. More
by Pete Pellack
Other Employees Tagged: Lance Willhite , Jill Thurston, Diana Vona, Charles Williams, Shaun Felt
February 12, 2020
Shaun Feltnter is always on top of it! Thanks again for great service. I will be sure to keep visiting and keeping my forester serviced at Gwinnett great service. I will be sure to keep visiting and keeping my forester serviced at Gwinnett More
by BRITT2103
Other Employees Tagged: Lance Willhite, Kody Traylor , William Garcia, Herb Hoffman, Neal O'Leary, Elizabeth Puckett, Mike Quigley, Jill Thurston, Don Wrobel
December 30, 2019
Great experience I visited 3 other dealerships before coming to Subaru of Gwinnett and met the best sales and finance people of all places including Mercedes Benz. I p I visited 3 other dealerships before coming to Subaru of Gwinnett and met the best sales and finance people of all places including Mercedes Benz. I purchased an Outback with Jennifer, Diana and Matthew taking very good care of me. I highly recommend Subaru and thank all of the staff for being professional with authenticity. More
by JPR
Other Employees Tagged: Matthew Buckles , Diana Vona
December 10, 2019
Didn't pay attention to details. TSB out on electronic brakes for over a year and yet it took four trips (the last three in a span of four weeks) to get it "fixed." I lost confidence TSB out on electronic brakes for over a year and yet it took four trips (the last three in a span of four weeks) to get it "fixed." I lost confidence in the car so traded it in on a new car from the dealership. The service manager Jill is great and I know they are trying to improve. I don't know if it is an issue between corporate getting info to dealers, training or just technicians rushing through jobs to get paid. It is the closest dealer to me and they know my frustrations and lack of trust. I am undecided to continue to use them or not. More
by JLHARBEN
Other Employees Tagged: Adam Anderson , William Garcia, Jill Thurston, Diana Vona, Shawn
December 02, 2019
Why I purchased my Outback from Subaru of Gwinnett I chose Subaru of Gwinnett because of the history the dealership being truthful and honest with their personnel. was super friendly from the manager I chose Subaru of Gwinnett because of the history the dealership being truthful and honest with their personnel. was super friendly from the manager to every sales associate I was treated with courtesy.The outback with all the safety features made my 1300 mile trip over the Thanksgiving holiday a pleasant drive the best vehicle I have ever driven, More
by pawpawbo
Other Employees Tagged: Lance Willhite, Gary Sikes , Neal O'Leary, Jill Thurston, Charles Williams, Don Wrobel
November 12, 2019
Total satisfaction! My review is based on the total team effort by the staff from introductions, sales expertise, financial settlement and follow up customer satisfaction My review is based on the total team effort by the staff from introductions, sales expertise, financial settlement and follow up customer satisfaction inquiries. This was my best ever experience in buying a vehicle. More
by Rbkzv1
Other Employees Tagged: Matthew Buckles , Charles Williams
October 25, 2019
Came in the get my Headlight fixed! So after having it in the shop for three days and $780 of Service Costs, which included 60,000 Tune Up, Four New Tires, Wiper Blades and an Oil Change So after having it in the shop for three days and $780 of Service Costs, which included 60,000 Tune Up, Four New Tires, Wiper Blades and an Oil Change guess what? They didn’t fix my xxxx Headlight!!!! now I have to go back and have them fix my headlight! Everyone was very nice and friendly and what they did was great but it is a Fleet Vehicle sonI wasn’t paying for it. Had I been paying out of my own pocket, I would have been really upset. More
by PAUL.KAKOS
October 24, 2019
Very pleased with SoG Great experience with SoG from the beginning. Very low pressure but willing to give information whenever I asked without hesitation. My coworker is sh Great experience with SoG from the beginning. Very low pressure but willing to give information whenever I asked without hesitation. My coworker is shopping for a vehicle and the dealership he’s been dealing with has been hounding him non stop so I really appreciate the low pressure approach. Everyone involved was very pleasant and made the whole experience great. I will definitely recommend SoG. More
by moz182
Other Employees Tagged: Jeff Bowman , Kathy Egan, Mike Quigley, Diana Vona
September 11, 2019
No Pressure Sale I worked with Kody online to find the vehicle I wanted and scheduled a test drive. I had been doing a lot of research about Subaru in general. The mo I worked with Kody online to find the vehicle I wanted and scheduled a test drive. I had been doing a lot of research about Subaru in general. The more information I got, the more I realized there were many models I’d like to drive. Kody was happy to oblige. I drove, sat in, listened to, every car they had on the lot. As a result, I drove out with a model that was not even on my radar but I love it. More
by cjroberts99
Other Employees Tagged: Kody Traylor , Diana Vona
