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Jennifer Kessler
Jennifer Kessler | Page 5
General Manager
Subaru of Gwinnett
2950 Satellite Boulevard
Duluth, GA 30096
121 Reviews
Jennifer is our General Manager, where she leads with heart, transparency, and a deep commitment to redefining the dealership experience. With nearly two decades in the automotive industry, Jennifer believes car buying should be an enjoyable, relationship-driven process—not a stressful one. Her goal is simple: to ensure every guest truly “Loves the Difference.” Known for her hands-on leadership and people-first approach, Jennifer is passionate about empowering her team to deliver the kind of service that builds lifelong relationships. She’s proud to work for a brand that shares her values of integrity, community, and care. Outside the dealership, Jennifer is a wife and mother of four who stays busy cheering from the sidelines at baseball fields and dance recitals, planning creative family adventures, and finding joy in cooking, design, and organization. Her ability to balance life’s many moving parts inspires her leadership style—rooted in empathy, optimism, and genuine connection.
Read more121 Reviews
Write a ReviewDealership Experience
21 yrs, 2 mos
Industry Experience
21 yrs, 2 mos
Employee Video
121 Reviews of Jennifer Kessler
December 03, 2020
Had to turn over to Subaru Corp. I paid for new key on 29 Oct 2020. As of 03Dec 2020- they have still not provided the key. Horrible experience. Called Subaru Corp, to intervene. Oct 2020. As of 03Dec 2020- they have still not provided the key. Horrible experience. Called Subaru Corp, to intervene. More
by CYNTHIAGREEN18
Verified CustomerOther Employees Tagged: William Garcia, Jill Thurston, Diana Vona
November 27, 2020
I bought a new 2021 Subaru Forester and had the BEST experience with Subaru of Gwinnett! I had done some research before, so I knew what I was looking for. Mike was so kind and helped meet all my reques experience with Subaru of Gwinnett! I had done some research before, so I knew what I was looking for. Mike was so kind and helped meet all my requests. Never once did I feel pressured to purchase something I knew I didn’t want or need. If you are looking into buying a new car, this is the place you need to go!! More
by Annie Miller
Other Employees Tagged: Jeff Bowman , Mike Quigley
October 28, 2020
Excellent customer service from start to finish. They found the exact car I wanted and it was waiting for me when I arrived. Love my new car! found the exact car I wanted and it was waiting for me when I arrived. Love my new car! More
by SD70815
Other Employees Tagged: Matthew Buckles , Diana Vona, Drew
October 23, 2020
The car I purchased was exactly what I was looking for. It was really clean and Kody was a great salesman. Thanks for meeting me half way to pick the car up!! It was really clean and Kody was a great salesman. Thanks for meeting me half way to pick the car up!! More
by rlewis1966
Other Employees Tagged: Kody Traylor , Taylor Spicuzza, Diana Vona, Charles Williams
September 24, 2020
It's been over a decade since I purchased a brand new vehicle. Liam and the team at SOG made the process easy and actually quite delightful! Once I'd made my decisions on the vehicle itself, they prese vehicle. Liam and the team at SOG made the process easy and actually quite delightful! Once I'd made my decisions on the vehicle itself, they presented me with a full matrix of finance options to ensure I made the best possible choice for me and my family financially. The finance portion of delivery day was smooth and seamless, then Liam took all the time I needed to learn about the features and functionality of my new ride (remember - it's been over a decade...). I am one VERY satisfied customer and am looking forward to future visits and business with this group. Thanks, guys! More
by RebeccaW
Other Employees Tagged: Liam Bennett, Diana Vona
August 29, 2020
I had to bring my 2020 Outback back in after 3 weeks with a radiator leak. Things like happen but they did not get the urgency on my part to repair as I need the vehicle to move out of state Aug 30. I with a radiator leak. Things like happen but they did not get the urgency on my part to repair as I need the vehicle to move out of state Aug 30. I had to follow up to get them to overnight the radiator which they had not expedited. I also asked the advisor Josh to do an oil change. I was contacted Tuesday evening that the car was ready to go but I told them I would pick up in the morning. Wednesday morning I called and when I eventually got thru on the phone after several disconnects they had no clue if my car was ready or not. I also found out they never planned the oil change. So I finally get the car Wednesday and when I get home, guess what, ant infestation!!!! The ant apparently like antifreeze and swarmed my car. The mechanic had to know this when he replaced the radiator as there was evidence of smashed ants on top of the air box. Unbelievable that they would deliver a brand new car to me like this. Obviously poor internal communication on the service department end and also lack of customer quality. Never again More
by SSALLBER
Other Employees Tagged: Jeff Bowman , Kyle Formella, William Garcia, Herb Hoffman, Jill Thurston, Diana Vona
July 27, 2020
Went way out of their way to find me a car in the color and trim level I wanted. Matthew Buckles, the sales representative, was exceptionally helpful and went above and beyond to get me exactly what I want and trim level I wanted. Matthew Buckles, the sales representative, was exceptionally helpful and went above and beyond to get me exactly what I wanted. The whole process was a pleasure and went extremely smoothly, considering everything was done via text, email and phone. I would definitely purchase from Subaru of Gwinnett again!! More
by dsagan52
Other Employees Tagged: Matthew Buckles , Diana Vona
July 07, 2020
From start to finish, Matthew and Jennifer were amazing! So knowledgeable and patient. I’m so excited to be a part of the Subaru family! So knowledgeable and patient. I’m so excited to be a part of the Subaru family! More
by wattserin78
Other Employees Tagged: Matthew Buckles
June 20, 2020
Great Service! Organized, caring and engaging group of individuals. Purchased my Subaru from this dealer and will only have service done here even after warranty ran Organized, caring and engaging group of individuals. Purchased my Subaru from this dealer and will only have service done here even after warranty ran out because of dependability and trust they demonstrate to customers! More
by BFOGLE56
Other Employees Tagged: Gary Sikes, Jeff Bowman , Kyle Formella, William Garcia, Herb Hoffman, Jill Thurston
June 17, 2020
Great people to work with. Good Car buying experience not the place that nickel and dime you for everything they have the best car prices in Georgia they will meet or beat any p Good Car buying experience not the place that nickel and dime you for everything they have the best car prices in Georgia they will meet or beat any prices. More
by Hardik-Hirali
Other Employees Tagged: Lance Willhite , Neal O'Leary, Diana Vona
