Bought car Cadillac Certified Pre Owned and it’s been in
your Shop three times with no resolution with the camera not functioning?! We are so disappointed with our recent purchase! Our CPO Vehicle has been
your Shop three times with no resolution with the camera not functioning?! We are so disappointed with our recent purchase! Our CPO Vehicle has been in your shop more than in our garage!
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by ecyockey46
Verified Customer
Verified Customer
Sep 03, 2025 -
Sullivan Cadillac responded
Thank you for your feedback. We understand your frustration and appreciate you bringing this issue to our attention. Our team strives to maintain the highest standards at Sullivan Cadillac, and it seems that we have not met your expectations. We encourage you to reach out directly if you'd like to discuss this further. Thank you for your understanding, and we look forward to assisting you.
Sincerely,
The Sullivan Cadillac Team
They are very nice very easy to deal with.
Attentive service and also very professional
Attentive service and also very professional
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by ROBYNCHAMBERLAIN423
Verified Customer
Verified Customer
Service Price Transparency
Aug 31, 2025 -
Sullivan Cadillac responded
Thank you for your kind words, Robyn! We're thrilled to hear that you found the team at Sullivan Cadillac to be nice and attentive during your visit. Your satisfaction is our priority, and we appreciate your feedback. We look forward to assisting you again in the future!
Sincerely,
The Sullivan Cadillac Team
The best I have deel with in my life buying cars.
Was at this dealership
Was at this dealership
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by LRAINS56
Verified Customer
Verified Customer
Service Price Transparency
Aug 14, 2025 -
Sullivan Cadillac responded
Thank you for taking the time to leave us a review! We greatly appreciate your kind words about your experience at Sullivan Cadillac. We're thrilled to hear you found the process of buying a car with us so positive. We look forward to seeing you again for your next vehicle purchase!
Sincerely,
The Sullivan Cadillac Team
Excellent customer service, staff is knowledgeable and
friendly.Very pleased with my experience. Thank you
friendly.Very pleased with my experience. Thank you
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by yoele05
Verified Customer
Verified Customer
Service Price Transparency
Aug 06, 2025 -
Sullivan Cadillac responded
Thank you for your review! We are happy to hear you had an excellent experience with our knowledgeable and friendly staff at Sullivan Cadillac. Your satisfaction is our top priority. We appreciate your feedback and look forward to serving you again.
Sincerely,
The Sullivan Cadillac Team
My recent experience with the dealership was
disappointing. Last year, I paid over $1000 to repair my running board. Less than 1 year later, I'm experiencing the same problem, and they refuse to
disappointing. Last year, I paid over $1000 to repair my running board. Less than 1 year later, I'm experiencing the same problem, and they refuse to replace the motor unless I purchase new hinges. That will cost another $1100. After speaking to another mechanic, he feels they're trying to make up the difference by charging me for the hinges.
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by dallasb09
Service Price Transparency
Aug 02, 2025 -
Sullivan Cadillac responded
Thank you for sharing your experience. We understand your concerns about the repeated running board issue and the cost to replace additional parts. At Sullivan Cadillac, we aim to recommend repairs that address the root cause and keep your vehicle in good condition, and your feedback helps us see how this situation affected your trust.
If you'd like to talk more about your visit, please feel free to reach out to us directly. Your feedback is valuable to us.
Sincerely,
The Sullivan Cadillac Team
My service was great!
Looking forward to further services there! The facility is nice! Thank you
Looking forward to further services there! The facility is nice! Thank you
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by JESSICAJAYNE101
Verified Customer
Verified Customer
Service Price Transparency
Aug 02, 2025 -
Sullivan Cadillac responded
Thank you for your wonderful review! Our team is thrilled to hear that you had a great service experience at Sullivan Cadillac and we appreciate your kind words about our facility. We look forward to serving you again in the future!
Sincerely,
The Sullivan Cadillac Team