Jeffery Hirtler
Jeffery Hirtler at Mercedes-Benz of Princeton
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Jeffery Hirtler

Service Advisor

Mercedes-Benz of Princeton

2910 U.S. 1
Lawrence, NJ 08648

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4.9
385 Reviews
4.9

385 Reviews

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385 Reviews of Jeffery Hirtler

April 12, 2025

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Employee Rating

Robert Lisi and all those I have communicated with at Mercedes Benz of Princeton have been outstanding in customer service and very professional. I had an unexpected issue during the first month of owni More

by joannesavino
Sales Price Transparency
Recommend Dealer
Yes

April 11, 2025

Dealership Rating
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Excellent service, as always! My service rep, Jeff Hirthler, has been there for me for 11 years. If I were to buy a new car, because of him, I would stick with this dealership. More

by George
Service Price Transparency
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Recommend Dealer
Yes

April 06, 2025

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Jeff Hurthler and rest of service staff very courteous and professional. Waiting area clean. Car done timely. More

by howard.schachter.esq
Service Price Transparency
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Recommend Dealer
Yes
Apr 10, 2025

Mercedes-Benz of Princeton responded

Thank you for the great review! It is our goal to deliver a straightforward and pressure-free servicing experience, and it is wonderful to hear that this was reflected in your time working with us. We hope to see you back again at Mercedes-Benz of Princeton! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

April 05, 2025

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Jeff is always professional, knowledgeable and very helpful. He always goes out of his way to provide the best customer service. More

by gcifellipicerno
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Apr 10, 2025

Mercedes-Benz of Princeton responded

Happy customers make us happy! Thank you so much for sharing this wonderful feedback about Jeff and our service team. We look forward to assisting you next time at Mercedes-Benz of Princeton. Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

April 05, 2025

Dealership Rating
Employee Rating

Our dealer and service reps are outstanding. Doug Greces is top notch as is Jeff Hurthler in service and Robert who spent an hour showing us the new features in our car. More

by jorismh2003
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Doug Greces , Robert who works with sales

Apr 10, 2025

Mercedes-Benz of Princeton responded

We appreciate, and are grateful for your continued loyalty!!~ Thank you so much for sharing! We look forward to assisting you next time at Mercedes-Benz of Princeton. Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

April 03, 2025

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I called on a Monday morning with a flat tire emergency, on the road for an important meeting more than 60 miles from home. The service coordinator at MB of Princeton advised me to come in right away. Not More

by dawn_rubel
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Maria Agabiti

Apr 10, 2025

Mercedes-Benz of Princeton responded

Thank you for your fantastic service feedback! Thanks again for the 5 Star recommendation, and have an amazing week!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

March 17, 2025

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We had an issue with the new wipers installed but Jeff was pretty good in following up and helpful in getting it fixed at the earliest. Facility is also pretty nice to those who decide to wait while servi More

by Shubhs
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Mar 18, 2025

Mercedes-Benz of Princeton responded

Thank you for the lovely review for our Service Team! Drive safely, and we hope to see you back soon!~ Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

March 12, 2025

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Employee Rating

Prompt and efficient service department. Always helpful in providing the best solution. I recommend them More

by V
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Linda Tague

Mar 18, 2025

Mercedes-Benz of Princeton responded

We appreciate, and are grateful for your continued loyalty!!~ Thank you so much for sharing! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

March 01, 2025

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Employee Rating

Very happy with service personnel and service performed. Timely and professional. I would recommend this dealership for service. More

by clarkgram1
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Mar 04, 2025

Mercedes-Benz of Princeton responded

Thank you for your stellar review! Thank you for choosing Mercedes-Benz of Princeton. Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

February 27, 2025

Dealership Rating
Employee Rating

This is a great location to service my Mercedes Benz. They are very professional and expedite services as quickly as possible. More

by GrullonYadira
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 04, 2025

Mercedes-Benz of Princeton responded

Thank you for your fantastic service feedback! Thanks again for the 5 Star recommendation, and have an amazing week!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

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