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Jeff Wessels
Jeff Wessels at Mall of Georgia Ford

Jeff Wessels | Page 11

General Manager

Mall of Georgia Ford

4525 Nelson Brogdon Blvd
Buford, GA 30518

4.2
163 Reviews
4.2

163 Reviews

Write a Review

163 Reviews of Jeff Wessels

January 17, 2024

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Employee Rating

Excellent service. The people I dealt with were professional but friendly. I would highly recommend th to anybody. I will be back but hopefully not for awhile More

by patrmoeller67
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joshua Carter, Adrian Turnbull, Andy Stanley, Ashlynn Van Hees

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Jan 19, 2024

Mall of Georgia Ford responded

Hi there, Thank you for your review. We are so happy to hear our team provided you with excellent service.. Thank you for your recommendation. We hope to see you again for your next visit.

January 08, 2024

Dealership Rating
Employee Rating

Good fast service, cool yellow car in the back lot. Will come back for additional services. More

by Airbornrobin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James King, Joshua Carter, Adrian Turnbull, Andy Stanley, Ashlynn Van Hees

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Jan 17, 2024

Mall of Georgia Ford responded

Hi there, thank you for the review. We welcome you to use our service department for excellent service. We look forward to seeing you soon!

January 08, 2024

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Employee Rating

Great experience! Very helpful and friendly staff. Pleasant transaction from beginning to end! Would definitely buy there again. More

by Rick M
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Adrian Turnbull , Jennifer in Finance

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Jan 17, 2024

Mall of Georgia Ford responded

Hi Rick, We are so glad to hear you had a pleasant buying experience. We strive to provide excellent service. Please visit us for all of your auto needs.

December 19, 2023

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Employee Rating

All the staff were helpful and courteous, all in all a pleasant experience. Thank you More

by MMILLER132
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joshua Carter, Andy Stanley, Ashlynn Van Hees

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December 06, 2023

Dealership Rating
Employee Rating

They wery good to work with and no problems with anyone in the service department More

by JOHNPENNEBAKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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November 16, 2023

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Employee Rating

Service was without negatives. People were pleasant, helpful, competent and timely. My car, which I thought was OK when I brought it in, was running noticeably better after the ser More

by kentlecroysr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joshua Carter, Andy Stanley, Ashlynn Van Hees

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November 04, 2023

Dealership Rating
Employee Rating

The leasing process was bad. The lease buyout was bad. The junk fee to but the lease is bad. I would darken your steps ever again. More

by cademan424
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: James King, Joshua Carter, Andy Stanley, Ashlynn Van Hees

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Nov 07, 2023

Mall of Georgia Ford responded

We're truly sorry to hear about your negative sales experience. Our aim is to provide a smooth and pleasant car-buying process for all our customers, and it's disappointing to learn that we fell short of your expectations. Your feedback is important to us, and we take it seriously. We will review the details of your experience with our sales team to identify areas for improvement. Our goal is to ensure that every customer receives the attention and assistance they deserve.

November 03, 2023

Dealership Rating
Employee Rating

Very timely and worked with my schedule. Id recommend anyone to go here for service More

by asjenkins514
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James King, Joshua Carter, Adrian Turnbull, Andy Stanley, Ashlynn Van Hees

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Nov 07, 2023

Mall of Georgia Ford responded

Thank you for taking the time to leave us a positive review! We are delighted to hear about your positive experience with our service. Your feedback is important to us, and we greatly appreciate your kind words.

October 25, 2023

Dealership Rating
Employee Rating

Messed up my car. They were not thorough with work or communication. Will not be bringing my vehicle back there. More

by Seven
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: James King, Joshua Carter, Adrian Turnbull, Andy Stanley

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Oct 26, 2023

Mall of Georgia Ford responded

We are sincerely sorry to hear about your negative service experience. Your satisfaction is of the utmost importance to us, and we regret that we did not meet your expectations on this occasion. We take your feedback seriously and will be reviewing our processes to identify areas where we can improve our service quality and communication. We want to ensure that all our customers have a positive and hassle-free experience when visiting our dealership.

October 23, 2023

Dealership Rating
Employee Rating

Great customer service, reasonable pricing for service, all work done always in a timely manner. More

by alvinarnild43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joshua Carter, Andy Stanley, Ashlynn Van Hees

Report | Print
Oct 26, 2023

Mall of Georgia Ford responded

Thank you for your positive review! We are happy to hear that you had a positive experience with us, and we are looking forward to seeing you again in the future!

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