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Jeff Wessels
Jeff Wessels at Mall of Georgia Ford
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Jeff Wessels

General Manager

Mall of Georgia Ford

4525 Nelson Brogdon Blvd
Buford, GA 30518

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4.2
99 Reviews
4.2

99 Reviews

Write a Review

99 Reviews of Jeff Wessels

November 14, 2024

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Employee Rating

They Took me in answered my questions. They gave me a time when done. Finished on time. More

by Eromt
Recommend Dealer
Yes

Other Employees Tagged: James King, Joshua Carter, Adrian Turnbull, Andy Stanley, Ashlynn Van Hees

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November 08, 2024

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Employee Rating

Good service I enjoyed purchasing my car there. They were fast one of my best car buying experiences and the set department gets my car in and out they always find the problem More

by Kathy44676
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Andy Stanley

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Nov 11, 2024

Mall of Georgia Ford responded

Thank you for sharing your experience! We're thrilled to hear that your car-buying experience was one of the best and that our service department has consistently met your needs. Speed and efficiency are important to us, and we're glad we could provide that for you. We look forward to serving you again in the future!

November 05, 2024

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Employee Rating

Super friendly Fair deal for the size of the dealership Nothing else that I know to say More

by mitchjillgreen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Nov 06, 2024

Mall of Georgia Ford responded

Thank you for sharing your experience! We're glad you found our team friendly and felt you received a fair deal. Your feedback means a lot to us, and we look forward to welcoming you back whenever you need us. Enjoy your vehicle!

November 03, 2024

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Employee Rating

Sales guys in hurry . Customer service awful. Take more time to friend your guest. Please More

by jcone0973
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: James King, Joshua Carter, Adrian Turnbull, Andy Stanley, Ashlynn Van Hees

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Nov 05, 2024

Mall of Georgia Ford responded

Thank you for sharing your feedback. We’re sorry to hear that your experience did not meet your expectations. We strive to provide excellent customer service and appreciate your input on the importance of taking the time to connect with our guests. Please reach out to Dragos Teodor at dteodor@vtaig.com, and he will be happy to address your concerns and work towards improving your experience. We value your insights and hope to have the opportunity to serve you better in the future.

October 26, 2024

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Employee Rating

Worst service dept ever. Rebuilt my transmission back in July of this year, still doing the same thing as before the rebuild. Brought it back to them said they can't find any More

by angekelley65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: James King, Joshua Carter, Adrian Turnbull, Andy Stanley, Ashlynn Van Hees

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Oct 30, 2024

Mall of Georgia Ford responded

We’re truly sorry to hear about your ongoing issues with the transmission and understand how frustrating it must be to feel unheard. Your experience is not the standard we strive for, and we want to ensure you receive the service you deserve. Please reach out to Fixed Ops Director David Blood at dblood@vtaig.com so we can review your situation in detail and work toward a resolution. Thank you for bringing this to our attention, and we hope to restore your confidence in our service.

October 24, 2024

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Employee Rating

We like the pickup and delivery service Al from your house. It makes it very convenient and easy to take care of service needs More

by kwi826
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James King, Joshua Carter, Adrian Turnbull, Andy Stanley, Ashlynn Van Hees

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Oct 25, 2024

Mall of Georgia Ford responded

Thank you for sharing your feedback! We’re so glad to hear that our pickup and delivery service made it easier for you to manage your service needs. Convenience is key, and we’re thrilled to provide an option that brings more ease to your experience.

October 16, 2024

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Employee Rating

Making an online appointment is timely and convenient. The front door pickup service is very helpful. More

by kwi826
Recommend Dealer
Yes

Other Employees Tagged: James King, Joshua Carter, Adrian Turnbull, Andy Stanley, Ashlynn Van Hees

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Oct 17, 2024

Mall of Georgia Ford responded

Thank you for your positive feedback! We're glad to hear that you found our online appointment system convenient and that our front door pickup service was helpful for you. We strive to make your experience as smooth as possible. If you need anything else, feel free to reach out!

October 11, 2024

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Employee Rating

Excellent service. The pick up and delivery is such a blessing to me as I’m a widow and hate to ask people to help me drop off car and pick it up. More

by melodiemoore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James King, Joshua Carter, Adrian Turnbull, Andy Stanley, Ashlynn Van Hees

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Oct 14, 2024

Mall of Georgia Ford responded

Thank you for your lovely feedback! We're so glad to hear that our pick-up and delivery service has been a blessing for you. We understand how important convenience is, and it’s our pleasure to assist you. If you need anything else, please don’t hesitate to reach out. We’re here to help!

October 06, 2024

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Employee Rating

I love the delivery service. The maintenance is perfect too. I will visit again next time. More

by jyliebeusa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James King, Joshua Carter, Adrian Turnbull, Andy Stanley, Ashlynn Van Hees

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Oct 09, 2024

Mall of Georgia Ford responded

Thank you for your wonderful feedback! We're delighted to hear that you love our delivery service and that your maintenance experience was perfect. We look forward to welcoming you back on your next visit! If you need anything in the meantime, feel free to reach out. Safe travels!

September 19, 2024

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Employee Rating

Awesome service. Provided vehicle wanted at great price. Highly recommend using this dealership and sales staff More

by nancystottswebb
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joshua Carter, Adrian Turnbull, Andy Stanley, Ashlynn Van Hees

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