Jeff Venetis

The Corvette that could have “KILLED” me! These goofy cats knowingly sold me a car with an open safety recall! Then it was like pulling teeth to make them unwind the deal. Long story short th These goofy cats knowingly sold me a car with an open safety recall! Then it was like pulling teeth to make them unwind the deal. Long story short they knowingly put my life in danger and had no remorse for doing so. After the sale was completed they could care less about my car or my concerns. I was shocked and appalled by the way I was treated. Lou Fusz has lost a customer for good along with my friends and family who will never do business with Lou Fusz due to their after sale behavior. It was unprofessional and unacceptable. More

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The staff members i talked with were very Kind, Personable, and Knowledgeable. They were answered any and all questions I asked about our Highlander we had taken to them. The Body Shop and other pe Personable, and Knowledgeable. They were answered any and all questions I asked about our Highlander we had taken to them. The Body Shop and other personnel all seemed to have done a great job, our vehicle looks great. More

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Very satisfied with the service provided I had a very good experience at Lou Fusz Toyota collision center. Nicely body repair is done on my Highlander and it looks like a new car. I would rec I had a very good experience at Lou Fusz Toyota collision center. Nicely body repair is done on my Highlander and it looks like a new car. I would recommend this service shop for body repairs. More

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Mike Carroll was awesome. Took care of everything, very profesional and friendly. Lou fuzz was a good dealership to work with. Fair and not pushy. profesional and friendly. Lou fuzz was a good dealership to work with. Fair and not pushy. More

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The Blue truck, that was the Blues truck I was looking for a blue Tundra I could never find on the lot, and Jim Donohue found it and had it at the dealership for me to look at, and he went th I was looking for a blue Tundra I could never find on the lot, and Jim Donohue found it and had it at the dealership for me to look at, and he went the extra mile to get us a good deal and extras, and is continuing to work for us after the sale. Thanks to the whole team, so far this has been an easy purchase, looking forward to the finished product after some adjustments. More

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Body repair of vehicle Lou Fusz did a wonderful job of repairing the bumper of my vehicle after I was rear-ended. The staff was friendly. My husband and I have any body repa Lou Fusz did a wonderful job of repairing the bumper of my vehicle after I was rear-ended. The staff was friendly. My husband and I have any body repair or service completed only at this dealership. More

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Great auto body service Fantastic service when they fixed the damage on my car from an accident. And the car looks great! Incredible job cleaning the car after the work they Fantastic service when they fixed the damage on my car from an accident. And the car looks great! Incredible job cleaning the car after the work they did. So much cleaner than when I brought it in, whIch has never happened before! Very nice to get in a clean car when I picked it up! More

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Excellent Repair Service and Help with Other Car Issue I was extremely pleased with the level of service I received concerning my Highlander's repairs after an accident. The staff was attentive to my need I was extremely pleased with the level of service I received concerning my Highlander's repairs after an accident. The staff was attentive to my needs, the work done was excellent and any questions I had were addressed thoroughly. When an issue came up with my car the day after the repairs, I called Steve Sage and he was very helpful in troubleshooting the problem. We later determined the issue was totally unrelated to the repair job and I was able to get it resolved. I would definitely recommend this dealership. I've always been treated fairly and with respect and it seems they are willing to "go the extra mile" to make sure we're satisfied when the job is done! More

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Most Unfriendly Receptionist I have ever met My first impression from the receptionist (Sandy Dodson) was almost enough to make me leave. She was so unfriendly, acting as if i was a bother to he My first impression from the receptionist (Sandy Dodson) was almost enough to make me leave. She was so unfriendly, acting as if i was a bother to her, disrupting her day. Fortunately, Steve Sage came out and his attitude turned the tables. The second interaction I had with Sandy was equally as bad, still she was so rude and bothered. Fortunately, Jeff the manager stepped out, he was just as nice as Steve and once again, the tables had been turned around. My third interaction with Sandy was on the phone, she was equally as rude and bothered with my call and questions, actually to the point I finally barked back at her. I am 56 years old, bought a lot of cars, been to a lot of body shops, never have I met someone so rude. In fact, in all my other purchasing or service related experiences, I have never been treated so poorly. Perhaps she was having a bad Friday (11/21/18), bad Wednesday (11/26/18), bad Friday (11/28/18); but, that's a week string of bad days.... She probably has some skills; but, should be moved to a "back office support role" so your clients or potential clients don't have to put up with her attitude. More

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Mirror Damage Jeff Venetis was very nice, polite, friendly, efficient and knowledgeable. He made the bad experience of fixing my card very pleasant. I would recomm Jeff Venetis was very nice, polite, friendly, efficient and knowledgeable. He made the bad experience of fixing my card very pleasant. I would recommend him to my friends. More

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